观众究竟在博物馆里参观到了什么?

What Do Visitors See in Museums?

在当今社会,博物馆为提升全民素质起到越来越重要的作用。为了更好地发挥博物馆的社会教育功能,博物馆馆员在教育活动设计或者展览设计的过程中有必要了解观众的参观需求以及参观偏好。因此,为了体现"以观众为中心"的工作理念,作者从"观众"的视角,对一次博物馆的参观体验进行观察和反思。本次探索发现,由于观众自身所处的社会文化背景的差异,他们面对同一件展品有着不同的关注点和兴趣点。这种差异性提醒博物馆馆员在与观众进行互动的过程中,需要了解观众的不同需求和不同偏好。并且,这种参观视角的多样性也为博物馆的教育工作提供了创意的源泉。

In contemporary society,museums have played an important role in enhancing citizenry literacy. With a purpose to embody museums' public education mission,it is necessary for museum staff to deeply understand visitors' needs and visiting preferences. In applying a visitor-centered working approach,I stood in a visitor's perspective,observed myself,and reflected on my visiting experience in a Chinese museum. The results show that,due to the differences of the sociocultural contexts visitors have been situated in,they demonstrated different focuses and interests in museum exhibitions. Such differences remind that,it is necessary for museum staff to make sense of visitors' different backgrounds in interaction with visitors. In addition,such diversity also offered inspirations for museum staff to create visitor-needed educational programs and museum exhibitions.