8Miehael G. Elasmar, Kumiko Aoki, Kathryn Bennett. Predicting Online Shopping Behavior [ N ]. Convention Communication Technology and Policy Division Paper, 2001.
9Tonita Pereay Monsuwe, Benedict G. C. Dellaert, Ko de Ruyter. What Drives Consumers to Shop Ordine? A literature review [J]. International Journal of Service Industry Management, 2004, 15 (1).