开展“优质护理服务示范工程”的几点体会

Carry out "quality care demonstration project" a few experience

关于"开展优质护理服务示范工程"的体会,一转变观念,统一思想,建立以人为本的护理文化,护理工作由长期以来实行的功能制护理向以病人为中心的护理思维方法转变,推行责任制护理,进一步规范临床护理工作。切实加强基础护理,改善护理教育,提高护理质量,保障医疗安全,为病人提供安全,优质,满意的护理服务,二患者满意度明显提高,改善护理模式,强调护理服务责任到人,患者从入院、住院治疗到出院,细心的护理,细致的观察病情变化。陪患率明显下降,聘护工比例明显降低,减轻患者负担,休养环境得到改善,患者感觉贴心、舒心、医患、护患关系更加和谐融洽与去年同比致病人满意率由98%提高到99、29%三临床护理服务得到加强,密切医患关系。护理模式由功能制改为责任制,责任护士对患者全程,全面的整体护理,护士包干患者,责任落实到人,护士更全面观察患者病情变化,落实各项护理措施,密切护士与患者的关系。四护士工作积极得到调动,医院充实一线护士数量,缓解护士工作压力,提高临床护士福利待遇,院领导完善支持保障系统,充分调动了护士工作的积极性。

on 'developing care demonstration project' experience,change concepts,unify their thinking,and created a culture of human-centered care,nursing has long implemented functional nursing to the nursing of a patient-centered thinking changes,implement responsibility care,further standardize the clinical nursing.Strengthening primary care,improving the nursing education,improving the quality of care,protection of medical safety,patient safety,quality,satisfaction with care,and improved the patient's satisfaction,improve care model,emphasizing the care responsibility to the people,patients to discharge from hospital,hospital treatment,careful nursing,careful observation of the condition changes.Accompany the point prevalence rate decreased significantly,proportion of employed nurses significantly reduced,reduce the burden on patients,recuperation environment improves patient feels intimate and comfortable,doctors,nurses and more harmonious year pathogenic satisfaction rating from 98% to 99,three clinical care services be strengthened,and closer doctor-patient relationship.Instead of nursing model by functional responsibility,responsibility of nurses to patients with full,comprehensive holistic nursing,nursing patients with their finances,responsibility to the people,nurses more comprehensive observation of patient's condition changes,implement various nursing measure,close relationship between nurses and patients.Four nurses ' work positive is mobilized,enrich the number of frontline nurses in hospitals,easing nurses ' stress,improving clinical nursing benefits,college leaders better supported security system,fully mobilize the enthusiasm of the nurses working