急诊预检分诊系统优化就医流程的有效性及其临床意义分析

Analysis on the Effectiveness and Clinical Significance of Optimizing Medical Treatment Process by Emergency Pre-examination Triage System

目的:探讨急诊预检分诊系统优化就医流程的有效性及其临床意义分析。方法:选取2017年2月-2018年1月本院急诊科就医流程优化前接收的急诊患者120例作为对照组(应用传统急诊预检分诊),选取2018年2月-2019年1月急诊科就医流程优化后接收的患者120例作为研究组(应用急诊预检分诊系统)。比较两组急诊分诊时各指标状况、医护人员对应用急诊预检分诊系统前后的满意度以及两组护理满意度。结果:研究组评估用时与挂号用时均少于对照组(P<0.05),研究组分诊准确率高于对照组(P<0.05);急诊预检分诊系统应用后,医护人员各方面满意度均高于应用前(P<0.05);研究组各项护理满意度均高于对照组(P<0.05)。结论:应用急诊预检分诊系统对患者的就医流程进行优化,效果明显。可缩短急诊评估用时及挂号用时、提高分诊准确率,同时可提升患者就诊流程中各环节的满意度及医护人员满意度,评价较高,值得推广普及。

Objective:To explore the effectiveness and clinical significance of optimizing the medical treatment process by emergency pre-examination triage system.Method:From February 2017 to January 2018,120 cases of emergency patients admitted before the optimization of the treatment process in the emergency department of our hospital were selected as the control group(using traditional pre-examination and triage in emergency).and 120 cases of patients admitted after the optimization of emergency department medical treatment process from February 2018 to January 2019 were selected as the study group(using the emergency pre-examination triage system).The index status during emergency triage,satisfaction of medical staff before and after the application of the emergency pre-examination triage system and nursing satisfaction were compared between the two groups.Result:The evaluation time and registration time in the study group were lower than those of the control group(P<0.05),the accuracy of triage in the study group was higher than that of the control group(P<0.05).After the application of the emergency pre-examination triage system,the all aspects satisfaction of medical staff were higher than those before application(P<0.05).The all nursing satisfaction in the study group were higher than those in the control group(P<0.05).Conclusion:The application of emergency preview triage system to optimize the treatment process for patients has obvious effects.It can shorten the time of emergency evaluation and registration,improve the accuracy of triage,and at the same time improve the satisfaction of patients in each link of the treatment process and the satisfaction of medical staff.The evaluation is high,which is worth popularizing.