摘要
建立以病人为关注焦点的质量管理体系。采用“过程方法” ,控制护理服务过程。持续质量改进 ,实施闭环管理。阐述ISO90 0 1标准中质量管理原则在护理质量管理中的运用 ,旨在进一步探讨如何运用ISO90 0 1标准 ,加强和提高护理管理质量。
In order to improve and strengthen nursing administration quality based on ISO9001 Quality Control System,this article had studied how to control nursing administration quality in accordance to ISO9001 quality control principles in three aspects:Setup effective quality control system in which patient should be mentioned first.Control nursing service process based on process control method.Adopt“no end administration” to improve quality constantly.
出处
《护理管理杂志》
2004年第1期24-25,共2页
Journal of Nursing Administration