超市理念对图书馆读者服务工作的启示

The concept of supermarket and its enlightenment on the reader service work of libraries

文章通过对超市理念以及图书馆工作特点的分析,提出了规范图书馆服务用语、开架阅览、为读者提供借还清单、举办"图书馆宣传周"活动等措施来完善图书馆的读者服务工作,并强调必须充实图书馆一线人员,争取为读者提供优质高效的服务。

Based on the analyses of the concept of supermarket and the features of the library work, the article puts forward several suggestions to improve the reader service work, such as standardizing words for service use, offering books on open shelves and the library lists, holding the propaganda week, etc. Meanwhile, it stresses the point that more library staffs in the forefront positions are necessary to provide effective service with high quality for the readers.