4Joseph N Kelade(1996), Integrating Reengineering with Total Quality, ASQC Quality Press, Milwimkee, Wisconsin.
5G L C iunipero & R R Brand(1996), "Purchasing' s role in supply chain management, International Journal of Logistics Management, (5) :29 - 38.
6Y F Jarrar & E M Asponwall(1999), "Integrating total quality management and business process re - engineering: Is it enough?", Total Quality Management, 10(4/5) :583 - 592.