摘要
模糊数学所研究的模糊是指概念内涵是确定而外延不明确所导致的概念在认识方面的不确定性 .由于图书馆服务工作评价中评价对象的性质和评价尺度均带有不同程度的模糊性 ,这使得模糊数学在图书馆服务质量评价中具有独特的地位 .运用模糊数学原理 ,建立了一种较为科学可行的图书馆服务质量评价方法 .
Dealt with in this paper are those fuzzy issues caused by the unclear denotation of a concept with definite connotation. Due to the obscure nature of the object and scale in library service evaluation, Fuzzy Theory plays a particular role in evaluating the quality of library service. With Fuzzy Theory established is a scientific and operational quality evaluating system suitable for library service.
出处
《浙江教育学院学报》
2004年第2期81-84,89,共5页
Journal of ZHEJIANG Education Institute
