摘要
在现代信息技术创造的网络环境下,图书馆的现代信息服务工作呈现出电子化、社会化、个性化、现代化、智能化等新的特点。为搞好网络环境下的读者服务,应改变传统的服务观念,进一步深化“读者至上”的观念,并在工作中不断提高自身素质,提高检索水平,注重个性化服务,重视读者教育。
In the network environment created by the modern information technology, the modern information service of the library presents the new characteristics of electrification, socialization, individualization, modernization and intellectualization. In order to do well the service for the readers in network environment, the library should renew its service concept, deepen the consciousness of “Reader Is God”, improve the quality of the librarians, increase the retrieval level, lay stress on the individualized service, and pay attention to the education of the readers.
出处
《科技情报开发与经济》
2004年第4期14-15,共2页
Sci-Tech Information Development & Economy
关键词
图书馆
网络环境
服务创新
library
network environment
service innovation