摘要
分析、了解读者心理是做好读者服务的前提和基础。 图书馆应为读者营造愉悦的心理环 境,最大限度的满足读者的阅读需求,与读者展开心与心的交流。
To analyze and understand the readers' mentality are the preconditions and base of serving the readers well. The library should make a happy mentality environment for the readers to satisfy the reading demand of the readers and have the communion heart to heart with readers.
出处
《湖北财经高等专科学校学报》
2004年第2期61-62,共2页
Journal of Hubei College of Finance and Economics
关键词
读者心理
读者服务
图书馆
reader mentality
readers service
library
