摘要
体验经济已逐渐成为继服务经济之后的第四个经济发展阶段。各行各业的顶尖企业都将发现:未来的竞争战场就在体验。
Observing and Learning economy is becoming the fourth stage of economical development after service economy.The top enterprises of all trades may discover the fact that the observing and learning will become a competitive battlefield in the future.
出处
《天津市财贸管理干部学院学报》
2004年第3期9-10,共2页
Journal of Tianjin Institute of Financial and Commercial Management
关键词
体验
经营理念
服务质量
observing and learning
management principles
service quality
