第二周期医院评审首家试点的体会和建议

Experience in being the first pilot unit for the second-cycle hospital evaluation and suggestions

我院作为第二周期全国医院评审的首家医院,接受了第三方社会评估和医院评审专家的考评。两个周期医院评审的形势背景、导向重点和程序方法截然不同。第二周期医院评审标准与国际接轨,为医疗机构引领了正确的发展观,向重质量、重安全、重服务、重绩效的方向发展,为病人提供优质的医疗服务。总结第二周期医院评审的收获,其特点是强调了服务质量的持续改进;突出了“以人为本”为核心;强化了对医疗质量的控制,加强了医疗安全管理;推动了医院感染管理;提高了医院应急能力;巩固了医院制度建设。最后就第二周期医院评审工作提出了5点建议。

The hospital the authom work with, the first one to undergo the second-cycle nation-wide hospital evaluation, was assessed by a third party and the hospital evaluation experts. The two cycles of hospital evaluation were entirely different in historical background, priorities and procedures. The evaluation standards for the second cycle, which were on a par with internafional ones, set the right track of development for medical institutions, emphasizing quality, security, service and performance and highlighting the delivery of quality patient care. The gains from the second-cycle hospital evaluation can be summarized as follows: more highly emphasized continuous improvement of service quality, enhanced awareness of people-oriented management, reinforced medical quality and medical security control, heightened hospital infection control, greater capability of responding to emergencies, and strengthened for-malation of hospital rules and regulations. In the end five suggestions are put forward with regard to the second-cycle hospital evaluation.