基于ISO9000标准的高等教育质量管理体系的探讨

A Probe into Higher Education Quality Management System Based on ISO 9000 Standards

对运用ISO9000标准进行高等教育质量管理的必要性和可行性进行了论证,对质量管理体系的基本框架和教育服务过程进行了初步设计,提供了一种可供选择的高等院校质量管理新路。

This paper expounds the feasibility and necessity of implementing higher educational quality management system using ISO9000 standard. It provides a preliminary design on general framework of higher educational quality management system and educational serving process. At last, it gives readers a new approach on quality management of institutions of higher learning.