以人文精神诠释服务——兼谈大学图书馆服务质量

Annotation on library services with humane spirit——cocurrently talking about the service quality of academic libraries

服务是图书馆工作的核心。大学图书馆应将人性化的管理理念融入服务工作中 ,以人文精神诠释服务 。

Service work is the core of the libraries.The academic libraries should practice humane spirit and apply it to the service work,so as to achieve an essential leap in raising service quality.