摘要
随着市场竞争程度的不断加大,电信企业间的竞争已经从过去产品、价格竞争逐步向成本、服务竞争方向发展。每个企业都在努力寻找各种解决方案,以达到降低经营成本,提高运营效率,减小投资风险,增强组织灵活性和市场竞争力的目的。业务外包这种经营管理模式使企业实现这些目标成为可能。
As the competition of the market is becoming more and more heated, the competition among telecommunication companies tends to emphasize on the cost and the service instead of on the product and the price. Each company tries to look for different kinds of resolutions so as to lower the cost, reduce the investing risk, and strengthen the flexibility of organization and the competing ability of the market. The management model of business process outsourcing can make it possible to help companies realize these goals.
出处
《华东经济管理》
2004年第3期86-88,共3页
East China Economic Management
关键词
电信
业务外包
管理
telecommunication
business process outsourcing
management
