人事筛选和挑选决策策略的比较

Comparing Personnel Selection with Personnel Screening in Decision Strategies

本研究采用了多特征决策研究中的过程追踪技术,对人事筛选和挑选决策的策略进行了单步跳转和多步跳转分析与比较。结果发现,在人事挑选时,被试更多采用基于方案的补偿性策略,并以有关合适人选的心理映像为标准做出决策;而筛选时更多采用基于特征的非补偿策略以减少认知负荷,同时,以方案间比较为目的的补偿性策略也更多使用。这些策略变化体现了决策者的认知适应性。

Using process tracing technique, we compared personnel selection with personnel screening in terms of decision strategies on the basis of analysis of single-step transitions and multiple-step transitions in multi-attribute decision tasks.The results showed that, in selection situation, people tended to use compensatory decision strategies and compare a candidate with the image. In screen- ing situation, more attribute-based non-compensatory strategies were used to reduce cognitive load, and more compensatory strategies for candidates comparison were also used. Change of decision strategies demonstrated cognitive adaptability of decision makers.