基于“GPS + 蓝牙”技术的签到签退长护险护理监管系统设计与实践

Design and Practice of Long-Term Nursing Supervision System Based on “GPS + Bluetooth” Technology

本文提出的基于GPS + 蓝牙签到签退的长护险管理系统是一种中等规模的计算机信息应用系统,旨在融合移动互联网技术、物联网技术、计算机技术、数据库技术等数字化技术实现长护险“险种”监管的数字化转型。为了化解老龄化危机,我国人社部发布了长护险保险制度。上海长护险在居家护理服务的提供形式上,由定点服务机构派出护理人员进行上门护理服务,政府根据服务工作量向定点服务机构支付服务费用。但护理人员上门服务的次数、时长和服务质量均无法做到有效监管,降低了政府购买服务费用的效果。本文基于长护险护理监管的行业背景以及社会现状,构建长护险护理监管系统,深入分析护理人员签到签退的业务需求,根据业务需求设计相应功能(子)模块。采用智能签到签退、飞行检查、服务反馈、大数据分析等手段,有效解决护理人员上门服务的次数、时长和服务质量的监管评估问题。本文描述了护理人员签到签退的程序流程:1) 派工:护理员接到服务机构派工信息;2) 签到:护理员到达派工地点签到;3) 飞行检测:护理员为老人提供护理中进行飞行检测;4) 签退:护理员提供护理结束后进行签退。签到签退的实现提高了政府及服务机构对于护理人员的管理效率,改善了护理人员服务的质量,促进了长护险“险种”监管的数字化转型。

The longterm insurance management system based on GPS + Bluetooth sign-in and sign-out proposed in this paper is a mediumsized computer information application system, which aims to integrate digital technologies such as mobile Internet technology, Internet of things technology, computer technology and database technology to realize the digital transformation of long-term insurance “insurance type” supervision. In order to resolve the aging crisis, the Ministry of human re-sources and social security issued the long-term care insurance system. In terms of the form of providing home care services, the designated service agencies send nurses to provide home care services, and the government pays the service fees to the designated service agencies according to the service workload. However, the number, duration and service quality of nurses’ door-to-door services cannot be effectively supervised, which reduces the effect of the government’s purchase of service fees. Based on the industry background and social status of long-term nursing supervision, this paper constructs a long-term nursing supervision system, deeply analyzes the business needs of nurses’ check-in and check-out, and designs the corresponding function (sub) modules according to the business needs. By means of intelligent check-in and check-out, flight inspection, service feedback, big data analysis and other means, we can effectively solve the supervision and evaluation problems of the number, duration and quality of door-to-door service of nursing staff. This paper describes the procedure flow of nursing staff check-in and check-out: 1) dispatch: the nursing staff receives the dispatch information from the service organization;2) check-in: the nursing staff arrives at the dispatch place to check-in;3) flight detection: the nursing staff carries out flight detec-tion in providing care for the elderly;4) sign out: the nursing staff signs out after providing care. The realization of check-in and check-out has improved the management efficiency of the government and service institutions for nursing staff, improved the quality of nursing staff service, and promoted the digital transformation of the supervision of “types of insurance” of long-term care insurance.