论电子商务领域的消费者网络评价权

On the Consumer’s Right of Network Evaluation in the Field of Electronic Commerce

随着中国互联网经济的迅速发展,网络消费已成为大多数消费者的主要消费方式,而消费者评价也已经成为在线购物体验的重要组成部分。由于经营者和消费者之间信息不对等,一些线上消费问题没有得到妥善解决,消费者的评价权益也未能得到充分保护。消费者评价权应被纳入法律体系,以更好地保护消费者的权益,推动市场经济的健康发展。

With the rapid development of China’s Internet economy, online consumption has become the main consumption mode of most consumers, and consumer evaluation has become an important part of online shopping experience. Due to the information imbalance between operators and consumers, some online consumption problems have not been properly solved, and consumers’ evaluation rights and interests have not been fully protected. The right of consumer evaluation should be incorporated into the legal system to better protect the rights and interests of consumers and promote the healthy development of market economy.