工作规范对基层公务员担当作为的影响研究——组织承诺的中介作用

A Study of the Impact of Work Norms on the Commitment of Grassroots Civil Servants—The Mediating Role of Organizational Commitment

立足本职岗位胜任力,工作规范下勇于担当作为,是我们党对基层公务员的殷切期盼和要求。论文基于自我决定理论和规范激活理论,研究了工作规范对基层公务员担当作为的影响,同时引入上级建设性反馈和组织承诺两个变量,探索其对二者的影响并对所建模型进行验证。通过开放性问卷和电子问卷调查,经SPSS 25.0和PROCESS 3.5统计分析,发现工作规范对基层公务员担当作为具有显著正向作用,组织承诺在二者关系中发挥了中介作用;上级建设性反馈正向调节了组织承诺在工作规范与担当作为之间的关系。上述结论在我国基层公务员担当作为中引入了工作规范这个特殊的变量,丰富了关于工作规范和担当作为的研究,也为推进我国基层公务员担当作为工作提供了重要的启示。

It is the Party’s earnest expectation and requirement for grassroots civil servants to be competent in their own positions and take on responsibilities under the work norms. Based on the self-determination theory and norm activation theory, the thesis investigates the influence of work norms on the commitment of basic-level civil servants, and at the same time, introduces two variables, namely, constructive feedback from superiors and organizational commitment, to explore their influence on the two and validate the constructed model. Through the open-ended questionnaire and electronic questionnaire, the statistical analysis of SPSS 25.0 and PROCESS 3.5, it was found that work norms have a significant positive effect on the commitment of basic-level civil servants, and organizational commitment plays a mediating role in the relationship between the two;constructive feedback from supervisors positively moderates the relationship of organizational commitment between work norms and commitment. The above conclusion introduces the special variable of work norms into the commitment of grassroots civil servants in China, which enriches the research on work norms and commitment, and also provides important insights for the promotion of the commitment of grassroots civil servants in China.