品管圈在SICU临床护理工作中的应用效果研究

Study on the Application Effect of Quality Control Circle in Clinical Nursing of SICU

目的:探讨品管圈(Qualitycontrol circle, QCC)在外科重症监护病房(Surgicalintensive care unit, SICU)护士临床护理工作中的应用效果。方法:由9名SICU护士成立品管圈,选取2018年10月至2019年3月未采取品管圈护理管理模式,2019年4月至2019年8月采取品管圈护理管理模式,比较品管圈管理前后SICU护士病情知晓率、临床素养评分、综合素质评价及护理服务满意度。结果:开展QCC活动后SICU护士对患者病情知晓率从56.5%提高至82.5%,具有统计学差异(P P P 【0.05);QCC运用手法、活动信心、责任荣誉感、脑力开发、团体精神及和谐沟通6个方面得到显著提高。结论:将QCC活动应用于SICU护理中,可显著提高护理工作质量及护理服务满意度,值得临床护理工作中推广。

Objective: To investigate theapplication effect of quality control circle in clinical nursing of surgicalintensive care unit (SICU). Methods: Nine nurses from department of SICU wereincluded and set up quality control circle (QCC) in this study. The QCC nursingmanagement mode was not adopted from October 2018 to March 2019, and thequality control circle nursing management mode was adopted from April 2019 to August2019. Before and after the intervention of quality control circle management, theawareness rate of diseases and clinical literacy score and comprehensivequality evaluation and satisfaction of nursing service with SICU nurses wereanalyzed. Result: Compared with the QCC activities, the awareness rate of SICUnurses to patients’ condition increased from 56.5% to 82.5%, with statisticaldifference (P P P