儿童粉尘螨滴剂脱敏治疗护理专科门诊的构建与运行效果

The Construction and Operation Effect of a Specialized Nursing Outpatient Clinic for Desensitization Treatment of Dust Mite Drops in Children

目的:探讨儿童粉尘螨滴剂脱敏治疗护理专科护理门诊的构建与运行效果,为提高儿童粉尘螨滴剂脱敏治疗专科护理门诊的质量提供参考价值。方法:本研究成立护理专科门诊,组建以护士为主导的多学科团队,制定服务流程、管理制度,通过专科门诊服务质量评价指标体系来评价此方案的运行效果。结果:儿童粉尘螨滴剂脱敏治疗专科护理门诊运行6个月以来,门诊就诊量增长5.28%,服务例次增长15.11%,累计为232例患儿建立粉层螨滴剂舌下脱敏治疗患者档案。2022年10月~2023年4月患儿健康教育的参与率、留治率、脱漏率、满意度高于2022年4月~2022年10月的数据。开设儿童粉尘螨滴剂脱敏治疗专科门诊后的医疗服务满意度(92.56%)高于开设之前(78.37%),差异具有统计学意义(χ2 = 15.685, P < 0.001)。结论:儿童粉尘螨滴剂脱敏治疗专科护理门诊的建立符合粉尘螨滴剂脱敏治疗患儿的需求,能够有效提升医院的医疗质量和满意度,为护士提供了职业发展平台,促进了儿童粉尘螨滴剂脱敏治疗专科门诊护理的发展,有利于医院高级护理实践人才的培养和科研发展。

Objective: To explore the construction and operation effect of a specialized nursing outpatient clinic for desensitization treatment of dust mite drops in children, and to provide reference value for improving the quality of specialized nursing outpatient clinics for desensitization treatment of dust mite drops in children. Method: This study established a specialized nursing outpatient department, formed a multidisciplinary team led by nurses, developed service processes and management systems, and evaluated the operation effect of this plan through a quality evaluation index system for specialized nursing outpatient clinics. Results: Since the operation of the specialized nursing outpatient clinics for desensitization treatment of dust mite drops in children for 6 months, the outpatient visit volume has increased by 5.28%, and the number of service cases has increased by 15.11%. A total of 232 pediatric patients have been established with a patient file for sublingual desensitization treatment of dust mite drops. The participation rate, retention rate, leakage rate, and satisfaction rate of health education for pediatric patients from October 2022 to April 2023 were higher than those from April 2022 to October 2022. The satisfaction rate of medical services after opening a specialized outpatient clinic for desensitization treatment of dust mite drops in children (92.56%) was higher than before (78.37%), and the difference was statistically significant (χ2 = 15.685, P < 0.001). Conclusion: The establishment of a specialized nursing outpatient clinic for the desensitization treatment of dust mite drops in children is in line with the needs of children treated with dust mite drops. It can effectively improve the medical quality and satisfaction of the hospital, provide a career development platform for nurses, promote the development of specialized nursing outpatient clinics for the desensitization treatment of dust mite drops in children, and facilitate the cultivation and scientific research development of senior nursing practice talents in the hospital.