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Consumer Knowledge, Brand Image, Openness to Experience and Involvement: A Case in Cosmetic Consumption

Consumer Knowledge, Brand Image, Openness to Experience and Involvement: A Case in Cosmetic Consumption
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摘要 The study adopted the theory of planned behavior (TPB) as research model to inspect what factors would influence consumers to purchase cosmetics by adding brand image, involvement, consumer knowledge and openness to experience to the model. A 7-point Likert scale questionnaire was designed to measure TPB items and totally 400 valid respondents were collected online. The results show that among the above, only “perceived behavioral control” has positive influence on intention of purchasing cosmetics. Neither attitude nor subjective norm has significant influence on purchasing intention. In addition, brand image and involvement have no significant influence on purchasing intention but consumer knowledge and openness to experience were found to have positive influence on purchasing intention. The study adopted the theory of planned behavior (TPB) as research model to inspect what factors would influence consumers to purchase cosmetics by adding brand image, involvement, consumer knowledge and openness to experience to the model. A 7-point Likert scale questionnaire was designed to measure TPB items and totally 400 valid respondents were collected online. The results show that among the above, only “perceived behavioral control” has positive influence on intention of purchasing cosmetics. Neither attitude nor subjective norm has significant influence on purchasing intention. In addition, brand image and involvement have no significant influence on purchasing intention but consumer knowledge and openness to experience were found to have positive influence on purchasing intention.
出处 《Journal of Cosmetics, Dermatological Sciences and Applications》 2017年第4期349-361,共13页 化妆品、皮肤病及应用期刊(英文)
关键词 Theory of Planned BEHAVIOR COSMETICS Brand Image INVOLVEMENT CONSUMER Knowledge OPENNESS to Experience CONSUMER BEHAVIOR Theory of Planned Behavior Cosmetics Brand Image Involvement Consumer Knowledge Openness to Experience Consumer Behavior
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