网路弹性化学生评监教师教学系统对评监行为与结果的影响

The Impact of a Web-Based Customizable System for Student Evaluations of University Teaching on the Behaviors and Outcomes of Students' Evaluations

学生评监教师教学是高等教育中教师教学表现的重要指标。若要让评监结果能反映个别课程的特殊性，且能在所有异质的教学实务之间产生可比较的基准，评监工具便需要有让教师编辑问卷的弹性。本文以国立清华大学所使用网路弹性化学生评监教师教学系统为例，藉着比较同一位教师开设同一门课的评监资料，来了解纸本量表与网路量表之间模式的转换是否改变了学生填答的行为与结果。结果发现评监模式不同虽对学生填答行为产生一些影响，但不影响评监结果，而关键在於行政单位如何善用评监结果让它成为改进教学的动力。

Student evaluations of teaching effectiveness have been a generally accepted practice among universities in Taiwan. The current practice of using a set of evaluation items for all courses may generate comparable outcomes for administrative purposes, but often falls short in honoring the diverse nature of teaching. This paper presents a web-based customizable evaluation system in National Tsing Hua University, which features a combination of core items, optional items, self-designed items, global items, technical suggestions, and free comments. Comparisons of the evaluation data generated from the paper-based questionnaires and the web-based evaluation system conclude that the web-based system, with more powerful customization functions, is a suitable replacement for the paper-based questionnaires, but the key to the success of the system lies in the interpretation and the utilization of the results.