督导中重要事件内涵之分析研究

Analysis of Critical Incidents in the Supervision

本研究主要是探讨督导中，受督导者所感受到的重要事件及其内涵，主要是采重要事件报导法设计，来收集受督导者在督导过程中感受到的重要事件，然後以内容分析法来分析。研究结果共收集111个重要事件，依其内容可分成14类不同的重要事件，再依受督导者的感受反应，分成普遍性的正向事件、普通型的正向事件、未定型事件和典型负向事件等四种不同影响程度的重要事件。研究者同时也探讨这14类重要事件想法、感受等内涵，最後并根据上述发现，提出建议。

The purpose of this study is to analyze the critical incidents of individual supervision from the perception of five supervisees. In order to achieve the study purpose above, critical incidents-report technique and the content analysis method are used to collect data and analyze. In the results show 111 critical incidents. They can be categorized by contexts into 14 different types. They also can be categorized by effects of critical incidents into four different attributes. They are general positive events, common positive events, undetermined events and typical negative events.