摘要
基于网络交易平台服务提供者、销售者与消费者三方的推动,网络领域创制了以《淘宝争议处理规则》为代表的在线纠纷解决民间规则,网络心理契约、自主博弈机制、网络奖惩机制等方面支撑此类规则的信任度.在非正式性与正式性、合意性与强制性、开放性与封闭性之间,形成在线纠纷解决民间规则与程序法的互动场域.为发挥纠纷解决体系的整体效能,需将两者之联系演化为结构性架构,通过成本分层、功能附加、制度转化、规范衔接等手段进行体系性建设.
On the basis of the promotion conducted by online trading platform service provider,the consumers and the sellers, creating a folk rules of online disputeresolve that represented by the dispute processing rules of TaoBao. Besides for any such rules,its credibility can be supported by folk rules,network psychological contract,selfgaming mechanism and cyber bonus-penalty mechanism. Also constituting a interactive field between online dispute-resolve folk rules and procedural law regarding those informal and formal, desirability and coerciveness, openness and closeness relations. In order to develop the overall efficiency of the dispute solving systems, it is necessary to convert their relations to structural framework by adopting the stratification of cost,function attached,system transform,rules connecting those means to build systematically.
出处
《民间法》
CSSCI
2017年第2期203-215,共13页
基金
国家社科基金项目“民事证人庭外作证体系研究”(项目编号:15BFX068)
教育部人文社科规划基金项目“民事诉讼视听传输技术作证研究”(项目编号:14YJA820013)
关键词
网络纠纷
在线解决
民间规则
程序法
internet dispute
online resolve
folk rules
procedural law
