网络环境下可持续发展生殖医学护理模式的构建和应用

Construction and application of the sustainable development reproductive medicine nursing model under the internet environment

目的 探讨网络环境下多种可持续发展的医患沟通服务平台在生殖医学护理中的作用,为新环境下提高生殖医学护理服务效率、构建医患沟通新平台提供依据.方法 在生殖医学护理实践中,基于互联网构建生殖医学中心网站、医患沟通QQ群、微信公众平台等多样化的医患沟通信息化服务平台.通过问卷调查形式,了解生殖医学中心患者通过各种网络服务平台在查询就诊信息、预约挂号、获取生殖助孕相关资讯及与医护人员互动等方面的使用情况及满意度.结果 共回收有效问卷517份,各种网络服务平台的使用在患者中的总体覆盖率超过80％,其中微信公众平台的应用最广,使用率为78.1％(400/512);60.8％(312/513)的患者认为微信公众平台使用最方便;对生殖医学中心网络服务平台的总体满意率为89.5％(460/514).结论 在新的网络环境下,在生殖医学领域使用各种信息化服务平台可为患者提供更优质、高效的护理服务,增进医患沟通,为生殖医学护理的可持续发展提供新的途径.

Objective To explore a variety of sustainable development under the network environment of doctor-patient communication service platform in the role of reproductive medicine nursing,to improve the reproductive efficiency of medical care services in the new environment,build new doctor-patient communication platform.Methods In reproductive medicine nursing practice,based on the internet to build diversification of doctor-patient communication information service platform,such as reproductive center website,QQ group of doctor-patient communication,Wechat public service platform.Through the questionnaire survey form,understand reproductive center patients through various network platform in the query,the information,make an appointment for reproductive assisted reproduction related information and interact with staff and other aspects of the usage and satisfaction.Results Recycling effective questionnaire was 517 papers.A total of the use of network platform for the overall coverage was more than 80％ of patients,among them the most widely Wechat public platform,utilization rate was 78.1％ (400/512);60.8％ (312/513) patients think Wechat platform using the most convenient.The overall satisfaction rate for center web services platform was 89.5％ (460/514).Conclusions Online platforms provide better nursing efficiency and quality,as well as improving doctor-patient communication based on the internet environment.It provides a new way for sustainable development for nursing system in the field of reproductive medicine.