类ChatGPT人工智能自推出以来,在公共管理领域展现了巨大潜力。其强大的自然语言处理、数据分析和自动化能力为政府提供了高效的服务、政策制定和公众参与工具。然而,在带来机遇的同时,类ChatGPT也面临数据隐私、偏见、过度依赖和技术...类ChatGPT人工智能自推出以来,在公共管理领域展现了巨大潜力。其强大的自然语言处理、数据分析和自动化能力为政府提供了高效的服务、政策制定和公众参与工具。然而,在带来机遇的同时,类ChatGPT也面临数据隐私、偏见、过度依赖和技术误解等挑战。本文通过分析类ChatGPT人工智能在公共管理中的应用,探讨其潜在的机遇与问题,并提出应对策略,以实现技术在公共领域的合理运用和创新发展。Since its launch, ChatGPT-like artificial intelligence has shown great potential in the field of public management. Its powerful natural language processing, data analysis and automation capabilities provide the government with efficient services, policy-making and public participation tools. However, while bringing opportunities, ChatGPT-like also faces challenges such as data privacy, bias, over-reliance and technical misunderstanding. This paper analyzes the application of ChatGPT-like artificial intelligence in public management, explores its potential opportunities and problems, and proposes coping strategies to achieve the rational use and innovative development of technology in the public field.展开更多
文摘类ChatGPT人工智能自推出以来,在公共管理领域展现了巨大潜力。其强大的自然语言处理、数据分析和自动化能力为政府提供了高效的服务、政策制定和公众参与工具。然而,在带来机遇的同时,类ChatGPT也面临数据隐私、偏见、过度依赖和技术误解等挑战。本文通过分析类ChatGPT人工智能在公共管理中的应用,探讨其潜在的机遇与问题,并提出应对策略,以实现技术在公共领域的合理运用和创新发展。Since its launch, ChatGPT-like artificial intelligence has shown great potential in the field of public management. Its powerful natural language processing, data analysis and automation capabilities provide the government with efficient services, policy-making and public participation tools. However, while bringing opportunities, ChatGPT-like also faces challenges such as data privacy, bias, over-reliance and technical misunderstanding. This paper analyzes the application of ChatGPT-like artificial intelligence in public management, explores its potential opportunities and problems, and proposes coping strategies to achieve the rational use and innovative development of technology in the public field.