The Effects of Job Insecurity, Emotional Exhaustion, and Met Expectations on Hotel Employees’ Pro-Environmental Behaviors: Test of a Serial Mediation Model

There are a plethora of empirical pieces about employees’pro-environmental behaviors.However,the extant literature has either ignored or not fully examined various factors(e.g.,negative or positive non-green workplace factors)that might affect employees’pro-environmental behaviors.Realizing these voids,the present paper proposes and tests a serial mediation model that examines the interrelationships of job insecurity,emotional exhaustion,met expectations,and proactive pro-environmental behavior.We used data gathered from hotel customer-contact employees with a time lag of one week and their direct supervisors in China.After presenting support for the psychometric properties of the measures via confirmatory analysis in LISREL 8.30,the abovementioned linkages were gauged using the PROCESS plug-in for statistical package for social sciences.The findings delineated support for the hypothesized associations.Specifically,emotional exhaustion and met expectations partly mediated the effect of job insecurity on proactive pro-environmental behavior.More importantly,emotional exhaustion and met expectations serially mediated the influence of job insecurity on proactive pro-environmental behavior.These findings have important theoretical implications as well as significant implications for diminishing job insecurity,managing emotional exhaustion,increasing met expectations,and enhancing ecofriendly behaviors.

Do Personality Variables Predict Job Embeddedness and Proclivity to Be Absent from Work?

The current knowledge base lacks evidence about situational-and surface-level personality variables and their impacts on job embeddedness and proclivity to be absent from work.With this recognition,drawing from the hierarchical personality model and fit theory as well as job embeddedness theory,our paper explores the influences of job resourcefulness(JR)and customer orientation(CO)on job embeddedness and propensity to be absent from work.We tapped time-lagged data gathered from hotel customer-contact employees in the United Arab Emirates to assess the aforementioned linkages via structural equation modeling.CO is a complete mediator between JR and job embeddedness,while job embeddedness completely mediates the linkage between CO and absence intentions.Specifically,hotel employees who can work under a resource-depleted environment are high on CO and therefore display job embeddedness at elevated levels.In addition,customer-oriented hotel employees have higher job embeddedness and therefore exhibit lower absence intentions.