Intelligent health in the IS area:A literature review and research agenda

As the global demand for healthcare services continues to grow,improving the efficiency and effectiveness of the healthcare ecosystem has become a pressing concern.Information systems are transforming the healthcare delivery process,shifting the focus of healthcare services from passive disease treatment to proactive health prevention and the healthcare management model from hospital-centric to patient-centric.This study focuses on reviewing research in IS journals on the topic of e-health and is dedicated to constructing a theoretical model of intelligent health to provide a research basis for future discussions in this field.In addition,as the innovation of intelligent healthcare services has led to changes in its elements(e.g.,an increase in the number of stakeholders),there is an urgent need to sort out and analyze the existing research.

Socialized care services for the aged population:System construction and support measures

Given the aging society,an increase in social demand,information-and communication technology-driven culture,and government policy support emerges to enable the development of the socialized care services system for the aged(SCSSA).The development of the SCSSA would be a significant step toward addressing China’s aging population.However,the construction of the SCSSA challenges the theories and methods of traditional elderly care service system construction.Specifically,the implementation path for such elderly care service policies is unclear,the necessary technological support is insufficient,and the mechanism for integrating intelligent information technology remains underexplored.Thus,this paper focuses on the needs of the elderly,grounded in the context of the changing elderly care service policies in China,and proposes a research paradigm that integrates system construction and support measure embedding.We then construct the original SCSSA,which includes“material+spirit+medical treatment+healthcare”and propose a method of optimization and iteration.Finally,we build the research framework of systematic support measures from the perspectives of policy reconstruction,institutional embeddedness,and technical support.Our work provides theoretical support and practical guidance for the construction and dynamic optimization of the SCSSA,thus making a significant contribution that will help China effectively cope with its aging society.

Online Healthcare Community Interaction Dynamics

With the increasing dilemma of the rapid global demand for healthcare services(often in the presence of limited resources),how to creatively allocate and use healthcare resources across a widespread population has become a salient issue.Online healthcare communities(OHCs)are regarded as a potential ICT-based partial solution.In contrast to traditional healthcare,online doctor-patient interaction is unlimited in terms of time and space limitations while an OHC is exposed to the whole community.These characteristics are key to achieving synergistic doctor-patient interaction and community development in the longer term.In order to explore the nature of doctor-patient interaction dynamics in an OHC,we systematically investigate doctor-patient interaction dynamics from the dual perspectives of doctor and patient.Our doctor-patient interaction dual-cycle model has been built based on six doctor-patient interaction processes(i.e.,searching,choosing,knowledge sharing,providing,receiving and balancing).According to our dual-cycle model,four key managerial issues in OHC(information asymmetry,incentive mechanisms,service delivery processes and interaction mechanisms)have been identified as examples.Discussion and directions for future research,with challenges as well as opportunities,have been elaborated.A broad view with fruitful research potential is ensured and new theories and methods ultimately provide implications for effectively and efficiently allocating scarce healthcare resources to a broader population.