Intelligent chatbots powered by large language models(LLMs)have recently been sweeping the world,with potential for a wide variety of industrial applications.Global frontier technology companies are feverishly partici...Intelligent chatbots powered by large language models(LLMs)have recently been sweeping the world,with potential for a wide variety of industrial applications.Global frontier technology companies are feverishly participating in LLM-powered chatbot design and development,providing several alternatives beyond the famous ChatGPT.However,training,fine-tuning,and updating such intelligent chatbots consume substantial amounts of electricity,resulting in significant carbon emissions.The research and development of all intelligent LLMs and software,hardware manufacturing(e.g.,graphics processing units and supercomputers),related data/operations management,and material recycling supporting chatbot services are associated with carbon emissions to varying extents.Attention should therefore be paid to the entire life-cycle energy and carbon footprints of LLM-powered intelligent chatbots in both the present and future in order to mitigate their climate change impact.In this work,we clarify and highlight the energy consumption and carbon emission implications of eight main phases throughout the life cycle of the development of such intelligent chatbots.Based on a life-cycle and interaction analysis of these phases,we propose a system-level solution with three strategic pathways to optimize the management of this industry and mitigate the related footprints.While anticipating the enormous potential of this advanced technology and its products,we make an appeal for a rethinking of the mitigation pathways and strategies of the life-cycle energy usage and carbon emissions of the LLM-powered intelligent chatbot industry and a reshaping of their energy and environmental implications at this early stage of development.展开更多
Clinical applications of Artificial Intelligence(AI)for mental health care have experienced a meteoric rise in the past few years.AIenabled chatbot software and applications have been administering significant medical...Clinical applications of Artificial Intelligence(AI)for mental health care have experienced a meteoric rise in the past few years.AIenabled chatbot software and applications have been administering significant medical treatments that were previously only available from experienced and competent healthcare professionals.Such initiatives,which range from“virtual psychiatrists”to“social robots”in mental health,strive to improve nursing performance and cost management,as well as meeting the mental health needs of vulnerable and underserved populations.Nevertheless,there is still a substantial gap between recent progress in AI mental health and the widespread use of these solutions by healthcare practitioners in clinical settings.Furthermore,treatments are frequently developed without clear ethical concerns.While AI-enabled solutions show promise in the realm of mental health,further research is needed to address the ethical and social aspects of these technologies,as well as to establish efficient research and medical practices in this innovative sector.Moreover,the current relevant literature still lacks a formal and objective review that specifically focuses on research questions from both developers and psychiatrists in AI-enabled chatbotpsychologists development.Taking into account all the problems outlined in this study,we conducted a systematic review of AI-enabled chatbots in mental healthcare that could cover some issues concerning psychotherapy and artificial intelligence.In this systematic review,we put five research questions related to technologies in chatbot development,psychological disorders that can be treated by using chatbots,types of therapies that are enabled in chatbots,machine learning models and techniques in chatbot psychologists,as well as ethical challenges.展开更多
Conversational systems have come a long way since their inception in the 1960 s.After decades of research and development,we have seen progress from Eliza and Parry in the 1960 s and 1970 s,to task-completion systems ...Conversational systems have come a long way since their inception in the 1960 s.After decades of research and development,we have seen progress from Eliza and Parry in the 1960 s and 1970 s,to task-completion systems as in the Defense Advanced Research Projects Agency(DARPA) communicator program in the 2000 s,to intelligent personal assistants such as Siri,in the 2010 s,to today's social chatbots like Xiao Ice.Social chatbots' appeal lies not only in their ability to respond to users' diverse requests,but also in being able to establish an emotional connection with users.The latter is done by satisfying users' need for communication,affection,as well as social belonging.To further the advancement and adoption of social chatbots,their design must focus on user engagement and take both intellectual quotient(IQ) and emotional quotient(EQ) into account.Users should want to engage with a social chatbot;as such,we define the success metric for social chatbots as conversation-turns per session(CPS).Using Xiao Ice as an illustrative example,we discuss key technologies in building social chatbots from core chat to visual awareness to skills.We also show how Xiao Ice can dynamically recognize emotion and engage the user throughout long conversations with appropriate interpersonal responses.As we become the first generation of humans ever living with artificial intelligenc(AI),we have a responsibility to design social chatbots to be both useful and empathetic,so they will become ubiquitous and help society as a whole.展开更多
COVID-19 pandemic restrictions limited all social activities to curtail the spread of the virus.The foremost and most prime sector among those affected were schools,colleges,and universities.The education system of en...COVID-19 pandemic restrictions limited all social activities to curtail the spread of the virus.The foremost and most prime sector among those affected were schools,colleges,and universities.The education system of entire nations had shifted to online education during this time.Many shortcomings of Learning Management Systems(LMSs)were detected to support education in an online mode that spawned the research in Artificial Intelligence(AI)based tools that are being developed by the research community to improve the effectiveness of LMSs.This paper presents a detailed survey of the different enhancements to LMSs,which are led by key advances in the area of AI to enhance the real-time and non-real-time user experience.The AI-based enhancements proposed to the LMSs start from the Application layer and Presentation layer in the form of flipped classroom models for the efficient learning environment and appropriately designed UI/UX for efficient utilization of LMS utilities and resources,including AI-based chatbots.Session layer enhancements are also required,such as AI-based online proctoring and user authentication using Biometrics.These extend to the Transport layer to support real-time and rate adaptive encrypted video transmission for user security/privacy and satisfactory working of AI-algorithms.It also needs the support of the Networking layer for IP-based geolocation features,the Virtual Private Network(VPN)feature,and the support of Software-Defined Networks(SDN)for optimum Quality of Service(QoS).Finally,in addition to these,non-real-time user experience is enhanced by other AI-based enhancements such as Plagiarism detection algorithms and Data Analytics.展开更多
The problematic use of social media has numerous negative impacts on individuals'daily lives,interpersonal relationships,physical and mental health,and more.Currently,there are few methods and tools to alleviate p...The problematic use of social media has numerous negative impacts on individuals'daily lives,interpersonal relationships,physical and mental health,and more.Currently,there are few methods and tools to alleviate problematic social media,and their potential is yet to be fully realized.Emerging large language models(LLMs)are becoming increasingly popular for providing information and assistance to people and are being applied in many aspects of life.In mitigating problematic social media use,LLMs such as ChatGPT can play a positive role by serving as conversational partners and outlets for users,providing personalized information and resources,monitoring and intervening in problematic social media use,and more.In this process,we should recognize both the enormous potential and endless possibilities of LLMs such as ChatGPT,leveraging their advantages to better address problematic social media use,while also acknowledging the limitations and potential pitfalls of ChatGPT technology,such as errors,limitations in issue resolution,privacy and security concerns,and potential overreliance.When we leverage the advantages of LLMs to address issues in social media usage,we must adopt a cautious and ethical approach,being vigilant of the potential adverse effects that LLMs may have in addressing problematic social media use to better harness technology to serve individuals and society.展开更多
Prompt engineering, the art of crafting effective prompts for artificial intelligence models, has emerged as a pivotal factor in determining the quality and usefulness of AI (Artificial Intelligence)-generated outputs...Prompt engineering, the art of crafting effective prompts for artificial intelligence models, has emerged as a pivotal factor in determining the quality and usefulness of AI (Artificial Intelligence)-generated outputs. This practice involves strategically designing and structuring prompts to guide AI models toward desired outcomes, ensuring that they generate relevant, informative, and accurate responses. The significance of prompt engineering cannot be overstated. Well-crafted prompts can significantly enhance the capabilities of AI models, enabling them to perform tasks that were once thought to be exclusively human domain. By providing clear and concise instructions, prompts can guide AI models to generate creative text, translate languages, write different kinds of creative content, and answer your questions in an informative way. Moreover, prompt engineering can help mitigate biases and ensure that AI models produce outputs that are fair, equitable, and inclusive. However, prompt engineering is not without its challenges. Crafting effective prompts requires a deep understanding of both the AI model’s capabilities and the specific task at hand. Additionally, the quality of the prompts can be influenced by factors such as the model’s training data [1] and the complexity of the task. As AI models continue to evolve, prompt engineering will likely become even more critical in unlocking their full potential.展开更多
气象短信服务在气象部门已有十多年的历史并有较广的覆盖面,由于一直以来受运营商传统短信网关的技术能力限制,仅能提供70个字的文字服务。2020年随着三大运营商联合发布《5G消息(5GMC)白皮书》,推出了RCS(Rich Communication Suite,富...气象短信服务在气象部门已有十多年的历史并有较广的覆盖面,由于一直以来受运营商传统短信网关的技术能力限制,仅能提供70个字的文字服务。2020年随着三大运营商联合发布《5G消息(5GMC)白皮书》,推出了RCS(Rich Communication Suite,富媒体通信),该技术具备融合语音、消息、视频、社区网络等多种功能,为传统短信业务的全面升级提供了技术支撑。本文立足现阶段手机终端普遍支持的RCS UP1.0标准,研究建立“5G天气罗盘制作发布支撑系统”提供以图片、视频等形式的服务内容将天气消息多媒体化,并通过Chatbot的NFS(Network File System)回落技术实现非5G用户以彩信回落的方式接收5G消息,对传统气象短信进行迭代升级,取得了较好的运行效果。展开更多
Banks daily interact with a vast number of customers and are still depending on a legacy system. With today’s advances in technology, regarding lifting almost all processes to automation, from start of production to ...Banks daily interact with a vast number of customers and are still depending on a legacy system. With today’s advances in technology, regarding lifting almost all processes to automation, from start of production to finish, there is a need for revolution in archaic monetary management institutes. By not being in tune with the contemporary trends and times, banks are losing on an opportunity to transform some of their business models and relieve humans of repetitive work, prevent frauds, make better decisions and consequently gain losses. Banks can engage in implementation of new Virtual Assistants and Artificial Intelligence (A.I.) machine learning technologies, just as the other industries have engaged in modernizing <i>i.e. </i> medical checks, medical reports and evaluations, and this research paper will elaborate and emphasize the impact of artificial intelligence implementation on the banking sector processes. This research is based on both quantitative and model-based proofs of system performance by using several analytical tools, such as SPSS. The automation process helps institutions to enhance profitability, performance and to reduce human dependency. In a nutshell, Virtual Assistants powered with Artificial Intelligence improve the business process performance in every sector of business, especially the banking sector making it fast, reliable and not human dependent.展开更多
Artificial Intelligence (AI) experienced significant advancements in recent years, and its potential power is already recognized across various industries. Yet, the rise of AI has led to a growing concern about its im...Artificial Intelligence (AI) experienced significant advancements in recent years, and its potential power is already recognized across various industries. Yet, the rise of AI has led to a growing concern about its impact on meeting the Sustainable Development Goals (SDGs). The aim of this paper was to evaluate contributions and the potential influence of AI to sustainable development in the society domain. Furthermore, the study analyzed GPT-3 responses, as one of the largest language models developed by OpenAI, descriptively. We conducted a set of queries on the SDGs to gather information on GPT-3’s perceptions of AI impact on sustainable development. Analysis of GPT-3’s contribution potential towards the SDGs showcased its broad range of capabilities for contributing to the SDGs in areas such as education, health, and communication. The study findings provide valuable insights into the contributions of AI to sustainable development in the society domain and highlight the importance of proper regulations to promote the responsible use of AI for sustainable development. We highlighted the potential for improvement in neural language processing skills of GPT-3 by avoiding imitating weak human writing styles with more mistakes in longer texts.展开更多
How organizations analyze and use data for decision-making has been changed by cognitive computing and artificial intelligence (AI). Cognitive computing solutions can translate enormous amounts of data into valuable i...How organizations analyze and use data for decision-making has been changed by cognitive computing and artificial intelligence (AI). Cognitive computing solutions can translate enormous amounts of data into valuable insights by utilizing the power of cutting-edge algorithms and machine learning, empowering enterprises to make deft decisions quickly and efficiently. This article explores the idea of cognitive computing and AI in decision-making, emphasizing its function in converting unvalued data into valuable knowledge. It details the advantages of utilizing these technologies, such as greater productivity, accuracy, and efficiency. Businesses may use cognitive computing and AI to their advantage to obtain a competitive edge in today’s data-driven world by knowing their capabilities and possibilities [1].展开更多
Question-Answer systems are now very popular and crucial to support human in automatically responding frequent questions in manyfields.However,these systems depend on learning methods and training data.Therefore,it is ...Question-Answer systems are now very popular and crucial to support human in automatically responding frequent questions in manyfields.However,these systems depend on learning methods and training data.Therefore,it is necessary to prepare such a good dataset,but it is not an easy job.An ontol-ogy-based domain knowledge base is able to help to reason semantic information and make effective answers given user questions.This study proposes a novel chatbot model involving ontology to generate efficient responses automatically.A case study of admissions advising at the International University–VNU HCMC is taken into account in the proposed chatbot.A domain ontology is designed and built based on the domain knowledge of university admissions using Protégé.The Web user interface of the proposed chatbot system is developed as a prototype using NetBeans.It includes a search engine reasoning the ontology and generat-ing answers to users’questions.Two experiments are carried out to test how the system reacts to different questions.Thefirst experiment examines questions made from some templates,and the second one examines normal questions taken from frequent questions.Experimental results have shown that the ontology-based chatbot can release meaningful and long answers.The results are analysed to prove the proposed chatbot is usable and promising.展开更多
Artificial intelligence-based technologies are gradually being applied to psychiatric research and practice.This paper reviews the primary literature concerning artificial intelligence-assisted psychosis risk screenin...Artificial intelligence-based technologies are gradually being applied to psychiatric research and practice.This paper reviews the primary literature concerning artificial intelligence-assisted psychosis risk screening in adolescents.In terms of the practice of psychosis risk screening,the application of two artificial intelligence-assisted screening methods,chatbot and large-scale social media data analysis,is summarized in detail.Regarding the challenges of psychiatric risk screening,ethical issues constitute the first challenge of psychiatric risk screening through artificial intelligence,which must comply with the four biomedical ethical principles of respect for autonomy,nonmaleficence,beneficence and impartiality such that the development of artificial intelligence can meet the moral and ethical requirements of human beings.By reviewing the pertinent literature concerning current artificial intelligence-assisted adolescent psychosis risk screens,we propose that assuming they meet ethical requirements,there are three directions worth considering in the future development of artificial intelligenceassisted psychosis risk screening in adolescents as follows:nonperceptual realtime artificial intelligence-assisted screening,further reducing the cost of artificial intelligence-assisted screening,and improving the ease of use of artificial intelligence-assisted screening techniques and tools.展开更多
Artificial intelligent based dialog systems are getting attention from both business and academic communities.The key parts for such intelligent chatbot systems are domain classification,intent detection,and named ent...Artificial intelligent based dialog systems are getting attention from both business and academic communities.The key parts for such intelligent chatbot systems are domain classification,intent detection,and named entity recognition.Various supervised,unsupervised,and hybrid approaches are used to detect each field.Such intelligent systems,also called natural language understanding systems analyze user requests in sequential order:domain classification,intent,and entity recognition based on the semantic rules of the classified domain.This sequential approach propagates the downstream error;i.e.,if the domain classification model fails to classify the domain,intent and entity recognition fail.Furthermore,training such intelligent system necessitates a large number of user-annotated datasets for each domain.This study proposes a single joint predictive deep neural network framework based on long short-term memory using only a small user-annotated dataset to address these issues.It investigates value added by incorporating unlabeled data from user chatting logs into multi-domain spoken language understanding systems.Systematic experimental analysis of the proposed joint frameworks,along with the semi-supervised multi-domain model,using open-source annotated and unannotated utterances shows robust improvement in the predictive performance of the proposed multi-domain intelligent chatbot over a base joint model and joint model based on adversarial learning.展开更多
People occasionally interact with each other through conversation.In particular,we communicate through dialogue and exchange emotions and information from it.Emotions are essential characteristics of natural language....People occasionally interact with each other through conversation.In particular,we communicate through dialogue and exchange emotions and information from it.Emotions are essential characteristics of natural language.Conversational artificial intelligence is an integral part of all the technologies that allow computers to communicate like humans.For a computer to interact like a human being,it must understand the emotions inherent in the conversation and generate the appropriate responses.However,existing dialogue systems focus only on improving the quality of understanding natural language or generating natural language,excluding emotions.We propose a chatbot based on emotion,which is an essential element in conversation.EP-Bot(an Empathetic PolarisX-based chatbot)is an empathetic chatbot that can better understand a person’s utterance by utilizing PolarisX,an autogrowing knowledge graph.PolarisX extracts new relationship information and expands the knowledge graph automatically.It is helpful for computers to understand a person’s common sense.The proposed EP-Bot extracts knowledge graph embedding using PolarisX and detects emotion and dialog act from the utterance.Then it generates the next utterance using the embeddings.EP-Bot could understand and create a conversation,including the person’s common sense,emotion,and intention.We verify the novelty and accuracy of EP-Bot through the experiments.展开更多
<strong>Background:</strong> Chatbots are easy to use and simulate a human conversation through text or voice via smartphones or computers. In the field of health, chatbots can improve patient information,...<strong>Background:</strong> Chatbots are easy to use and simulate a human conversation through text or voice via smartphones or computers. In the field of health, chatbots can improve patient information, monitoring, or treatment adherence. <strong>Method:</strong> The objective of this article is to describe how a chatbot dedicated to disease monitoring and support of patients can interact with them and how data are exploited to be safe. <strong>Results:</strong> Wefight designed a chatbot named Vik to empower patients with cancers or chronic diseases and their relatives via personalized text messages. Natural Language Processing models were used. We built several Vik for each disease. Each Vik has its contents, its own NLP model and interacts its way with the patient. <strong>Conclusion: </strong>Conversational agents may help patients with minor health concerns without seeing a real physician. If the quality of these softwares is not thoroughly assessed, they could be dangerous. If chatbots are effective and safe, they could be prescribed like a drug to improve patient information, monitoring, or treatment adherence.展开更多
People often communicate with auto-answering tools such as conversational agents due to their 24/7 availability and unbiased responses.However,chatbots are normally designed for specific purposes and areas of experien...People often communicate with auto-answering tools such as conversational agents due to their 24/7 availability and unbiased responses.However,chatbots are normally designed for specific purposes and areas of experience and cannot answer questions outside their scope.Chatbots employ Natural Language Understanding(NLU)to infer their responses.There is a need for a chatbot that can learn from inquiries and expand its area of experience with time.This chatbot must be able to build profiles representing intended topics in a similar way to the human brain for fast retrieval.This study proposes a methodology to enhance a chatbot’s brain functionality by clustering available knowledge bases on sets of related themes and building representative profiles.We used a COVID-19 information dataset to evaluate the proposed methodology.The pandemic has been accompanied by an“infodemic”of fake news.The chatbot was evaluated by a medical doctor and a public trial of 308 real users.Evaluationswere obtained and statistically analyzed tomeasure effectiveness,efficiency,and satisfaction as described by the ISO9214 standard.The proposed COVID-19 chatbot system relieves doctors from answering questions.Chatbots provide an example of the use of technology to handle an infodemic.展开更多
Corona is a viral disease that has taken the form of an epidemic and is causing havoc worldwide after its first appearance in the Wuhan state of China in December 2019.Due to the similarity in initial symptoms with vi...Corona is a viral disease that has taken the form of an epidemic and is causing havoc worldwide after its first appearance in the Wuhan state of China in December 2019.Due to the similarity in initial symptoms with viral fever,it is challenging to identify this virus initially.Non-detection of this virus at the early stage results in the death of the patient.Developing and densely populated countries face a scarcity of resources like hospitals,ventilators,oxygen,and healthcare workers.Technologies like the Internet of Things(IoT)and artificial intelligence can play a vital role in diagnosing the COVID-19 virus at an early stage.To minimize the spread of the pandemic,IoT-enabled devices can be used to collect patient’s data remotely in a secure manner.Collected data can be analyzed through a deep learning model to detect the presence of the COVID-19 virus.In this work,the authors have proposed a three-phase model to diagnose covid-19 by incorporating a chatbot,IoT,and deep learning technology.In phase one,an artificially assisted chatbot can guide an individual by asking about some common symptoms.In case of detection of even a single sign,the second phase of diagnosis can be considered,consisting of using a thermal scanner and pulse oximeter.In case of high temperature and low oxygen saturation levels,the third phase of diagnosis will be recommended,where chest radiography images can be analyzed through an AI-based model to diagnose the presence of the COVID-19 virus in the human body.The proposed model reduces human intervention through chatbot-based initial screening,sensor-based IoT devices,and deep learning-based X-ray analysis.It also helps in reducing the mortality rate by detecting the presence of the COVID-19 virus at an early stage.展开更多
基金supported by the National Natural Science Foundation of China(72061127004 and 72104164)the System Science and Enterprise Development Research Center(Xq22B04)+1 种基金financial support from the Engineering and Physical Sciences Research Council(EPSRC)Programme(EP/V030515/1)financial support from the Science and Technology Support Project of Guizhou Province([2019]2839).
文摘Intelligent chatbots powered by large language models(LLMs)have recently been sweeping the world,with potential for a wide variety of industrial applications.Global frontier technology companies are feverishly participating in LLM-powered chatbot design and development,providing several alternatives beyond the famous ChatGPT.However,training,fine-tuning,and updating such intelligent chatbots consume substantial amounts of electricity,resulting in significant carbon emissions.The research and development of all intelligent LLMs and software,hardware manufacturing(e.g.,graphics processing units and supercomputers),related data/operations management,and material recycling supporting chatbot services are associated with carbon emissions to varying extents.Attention should therefore be paid to the entire life-cycle energy and carbon footprints of LLM-powered intelligent chatbots in both the present and future in order to mitigate their climate change impact.In this work,we clarify and highlight the energy consumption and carbon emission implications of eight main phases throughout the life cycle of the development of such intelligent chatbots.Based on a life-cycle and interaction analysis of these phases,we propose a system-level solution with three strategic pathways to optimize the management of this industry and mitigate the related footprints.While anticipating the enormous potential of this advanced technology and its products,we make an appeal for a rethinking of the mitigation pathways and strategies of the life-cycle energy usage and carbon emissions of the LLM-powered intelligent chatbot industry and a reshaping of their energy and environmental implications at this early stage of development.
基金This work was supported by the grant“Development of an intellectual system prototype for online-psychological support that can diagnose and improve youth’s psychoemotional state”funded by the Ministry of Education of the Republic of Kazakhstan.Grant No.IRN AP09259140.
文摘Clinical applications of Artificial Intelligence(AI)for mental health care have experienced a meteoric rise in the past few years.AIenabled chatbot software and applications have been administering significant medical treatments that were previously only available from experienced and competent healthcare professionals.Such initiatives,which range from“virtual psychiatrists”to“social robots”in mental health,strive to improve nursing performance and cost management,as well as meeting the mental health needs of vulnerable and underserved populations.Nevertheless,there is still a substantial gap between recent progress in AI mental health and the widespread use of these solutions by healthcare practitioners in clinical settings.Furthermore,treatments are frequently developed without clear ethical concerns.While AI-enabled solutions show promise in the realm of mental health,further research is needed to address the ethical and social aspects of these technologies,as well as to establish efficient research and medical practices in this innovative sector.Moreover,the current relevant literature still lacks a formal and objective review that specifically focuses on research questions from both developers and psychiatrists in AI-enabled chatbotpsychologists development.Taking into account all the problems outlined in this study,we conducted a systematic review of AI-enabled chatbots in mental healthcare that could cover some issues concerning psychotherapy and artificial intelligence.In this systematic review,we put five research questions related to technologies in chatbot development,psychological disorders that can be treated by using chatbots,types of therapies that are enabled in chatbots,machine learning models and techniques in chatbot psychologists,as well as ethical challenges.
文摘Conversational systems have come a long way since their inception in the 1960 s.After decades of research and development,we have seen progress from Eliza and Parry in the 1960 s and 1970 s,to task-completion systems as in the Defense Advanced Research Projects Agency(DARPA) communicator program in the 2000 s,to intelligent personal assistants such as Siri,in the 2010 s,to today's social chatbots like Xiao Ice.Social chatbots' appeal lies not only in their ability to respond to users' diverse requests,but also in being able to establish an emotional connection with users.The latter is done by satisfying users' need for communication,affection,as well as social belonging.To further the advancement and adoption of social chatbots,their design must focus on user engagement and take both intellectual quotient(IQ) and emotional quotient(EQ) into account.Users should want to engage with a social chatbot;as such,we define the success metric for social chatbots as conversation-turns per session(CPS).Using Xiao Ice as an illustrative example,we discuss key technologies in building social chatbots from core chat to visual awareness to skills.We also show how Xiao Ice can dynamically recognize emotion and engage the user throughout long conversations with appropriate interpersonal responses.As we become the first generation of humans ever living with artificial intelligenc(AI),we have a responsibility to design social chatbots to be both useful and empathetic,so they will become ubiquitous and help society as a whole.
文摘COVID-19 pandemic restrictions limited all social activities to curtail the spread of the virus.The foremost and most prime sector among those affected were schools,colleges,and universities.The education system of entire nations had shifted to online education during this time.Many shortcomings of Learning Management Systems(LMSs)were detected to support education in an online mode that spawned the research in Artificial Intelligence(AI)based tools that are being developed by the research community to improve the effectiveness of LMSs.This paper presents a detailed survey of the different enhancements to LMSs,which are led by key advances in the area of AI to enhance the real-time and non-real-time user experience.The AI-based enhancements proposed to the LMSs start from the Application layer and Presentation layer in the form of flipped classroom models for the efficient learning environment and appropriately designed UI/UX for efficient utilization of LMS utilities and resources,including AI-based chatbots.Session layer enhancements are also required,such as AI-based online proctoring and user authentication using Biometrics.These extend to the Transport layer to support real-time and rate adaptive encrypted video transmission for user security/privacy and satisfactory working of AI-algorithms.It also needs the support of the Networking layer for IP-based geolocation features,the Virtual Private Network(VPN)feature,and the support of Software-Defined Networks(SDN)for optimum Quality of Service(QoS).Finally,in addition to these,non-real-time user experience is enhanced by other AI-based enhancements such as Plagiarism detection algorithms and Data Analytics.
文摘The problematic use of social media has numerous negative impacts on individuals'daily lives,interpersonal relationships,physical and mental health,and more.Currently,there are few methods and tools to alleviate problematic social media,and their potential is yet to be fully realized.Emerging large language models(LLMs)are becoming increasingly popular for providing information and assistance to people and are being applied in many aspects of life.In mitigating problematic social media use,LLMs such as ChatGPT can play a positive role by serving as conversational partners and outlets for users,providing personalized information and resources,monitoring and intervening in problematic social media use,and more.In this process,we should recognize both the enormous potential and endless possibilities of LLMs such as ChatGPT,leveraging their advantages to better address problematic social media use,while also acknowledging the limitations and potential pitfalls of ChatGPT technology,such as errors,limitations in issue resolution,privacy and security concerns,and potential overreliance.When we leverage the advantages of LLMs to address issues in social media usage,we must adopt a cautious and ethical approach,being vigilant of the potential adverse effects that LLMs may have in addressing problematic social media use to better harness technology to serve individuals and society.
文摘Prompt engineering, the art of crafting effective prompts for artificial intelligence models, has emerged as a pivotal factor in determining the quality and usefulness of AI (Artificial Intelligence)-generated outputs. This practice involves strategically designing and structuring prompts to guide AI models toward desired outcomes, ensuring that they generate relevant, informative, and accurate responses. The significance of prompt engineering cannot be overstated. Well-crafted prompts can significantly enhance the capabilities of AI models, enabling them to perform tasks that were once thought to be exclusively human domain. By providing clear and concise instructions, prompts can guide AI models to generate creative text, translate languages, write different kinds of creative content, and answer your questions in an informative way. Moreover, prompt engineering can help mitigate biases and ensure that AI models produce outputs that are fair, equitable, and inclusive. However, prompt engineering is not without its challenges. Crafting effective prompts requires a deep understanding of both the AI model’s capabilities and the specific task at hand. Additionally, the quality of the prompts can be influenced by factors such as the model’s training data [1] and the complexity of the task. As AI models continue to evolve, prompt engineering will likely become even more critical in unlocking their full potential.
文摘Banks daily interact with a vast number of customers and are still depending on a legacy system. With today’s advances in technology, regarding lifting almost all processes to automation, from start of production to finish, there is a need for revolution in archaic monetary management institutes. By not being in tune with the contemporary trends and times, banks are losing on an opportunity to transform some of their business models and relieve humans of repetitive work, prevent frauds, make better decisions and consequently gain losses. Banks can engage in implementation of new Virtual Assistants and Artificial Intelligence (A.I.) machine learning technologies, just as the other industries have engaged in modernizing <i>i.e. </i> medical checks, medical reports and evaluations, and this research paper will elaborate and emphasize the impact of artificial intelligence implementation on the banking sector processes. This research is based on both quantitative and model-based proofs of system performance by using several analytical tools, such as SPSS. The automation process helps institutions to enhance profitability, performance and to reduce human dependency. In a nutshell, Virtual Assistants powered with Artificial Intelligence improve the business process performance in every sector of business, especially the banking sector making it fast, reliable and not human dependent.
文摘Artificial Intelligence (AI) experienced significant advancements in recent years, and its potential power is already recognized across various industries. Yet, the rise of AI has led to a growing concern about its impact on meeting the Sustainable Development Goals (SDGs). The aim of this paper was to evaluate contributions and the potential influence of AI to sustainable development in the society domain. Furthermore, the study analyzed GPT-3 responses, as one of the largest language models developed by OpenAI, descriptively. We conducted a set of queries on the SDGs to gather information on GPT-3’s perceptions of AI impact on sustainable development. Analysis of GPT-3’s contribution potential towards the SDGs showcased its broad range of capabilities for contributing to the SDGs in areas such as education, health, and communication. The study findings provide valuable insights into the contributions of AI to sustainable development in the society domain and highlight the importance of proper regulations to promote the responsible use of AI for sustainable development. We highlighted the potential for improvement in neural language processing skills of GPT-3 by avoiding imitating weak human writing styles with more mistakes in longer texts.
文摘How organizations analyze and use data for decision-making has been changed by cognitive computing and artificial intelligence (AI). Cognitive computing solutions can translate enormous amounts of data into valuable insights by utilizing the power of cutting-edge algorithms and machine learning, empowering enterprises to make deft decisions quickly and efficiently. This article explores the idea of cognitive computing and AI in decision-making, emphasizing its function in converting unvalued data into valuable knowledge. It details the advantages of utilizing these technologies, such as greater productivity, accuracy, and efficiency. Businesses may use cognitive computing and AI to their advantage to obtain a competitive edge in today’s data-driven world by knowing their capabilities and possibilities [1].
基金funded by International University,VNU-HCM under Grant Number T2020-03-IT.
文摘Question-Answer systems are now very popular and crucial to support human in automatically responding frequent questions in manyfields.However,these systems depend on learning methods and training data.Therefore,it is necessary to prepare such a good dataset,but it is not an easy job.An ontol-ogy-based domain knowledge base is able to help to reason semantic information and make effective answers given user questions.This study proposes a novel chatbot model involving ontology to generate efficient responses automatically.A case study of admissions advising at the International University–VNU HCMC is taken into account in the proposed chatbot.A domain ontology is designed and built based on the domain knowledge of university admissions using Protégé.The Web user interface of the proposed chatbot system is developed as a prototype using NetBeans.It includes a search engine reasoning the ontology and generat-ing answers to users’questions.Two experiments are carried out to test how the system reacts to different questions.Thefirst experiment examines questions made from some templates,and the second one examines normal questions taken from frequent questions.Experimental results have shown that the ontology-based chatbot can release meaningful and long answers.The results are analysed to prove the proposed chatbot is usable and promising.
文摘Artificial intelligence-based technologies are gradually being applied to psychiatric research and practice.This paper reviews the primary literature concerning artificial intelligence-assisted psychosis risk screening in adolescents.In terms of the practice of psychosis risk screening,the application of two artificial intelligence-assisted screening methods,chatbot and large-scale social media data analysis,is summarized in detail.Regarding the challenges of psychiatric risk screening,ethical issues constitute the first challenge of psychiatric risk screening through artificial intelligence,which must comply with the four biomedical ethical principles of respect for autonomy,nonmaleficence,beneficence and impartiality such that the development of artificial intelligence can meet the moral and ethical requirements of human beings.By reviewing the pertinent literature concerning current artificial intelligence-assisted adolescent psychosis risk screens,we propose that assuming they meet ethical requirements,there are three directions worth considering in the future development of artificial intelligenceassisted psychosis risk screening in adolescents as follows:nonperceptual realtime artificial intelligence-assisted screening,further reducing the cost of artificial intelligence-assisted screening,and improving the ease of use of artificial intelligence-assisted screening techniques and tools.
基金This research was supported by the BK21 FOUR(Fostering Outstanding Universities for Research)funded by the Ministry of Education(MOE,Korea)and National Research Foundation of Korea(NFR).
文摘Artificial intelligent based dialog systems are getting attention from both business and academic communities.The key parts for such intelligent chatbot systems are domain classification,intent detection,and named entity recognition.Various supervised,unsupervised,and hybrid approaches are used to detect each field.Such intelligent systems,also called natural language understanding systems analyze user requests in sequential order:domain classification,intent,and entity recognition based on the semantic rules of the classified domain.This sequential approach propagates the downstream error;i.e.,if the domain classification model fails to classify the domain,intent and entity recognition fail.Furthermore,training such intelligent system necessitates a large number of user-annotated datasets for each domain.This study proposes a single joint predictive deep neural network framework based on long short-term memory using only a small user-annotated dataset to address these issues.It investigates value added by incorporating unlabeled data from user chatting logs into multi-domain spoken language understanding systems.Systematic experimental analysis of the proposed joint frameworks,along with the semi-supervised multi-domain model,using open-source annotated and unannotated utterances shows robust improvement in the predictive performance of the proposed multi-domain intelligent chatbot over a base joint model and joint model based on adversarial learning.
基金supported by Basic Science Research Program through the NRF(National Research Foundation of Korea)the MSIT(Ministry of Science and ICT),Korea,under the National Program for Excellence in SW supervised by the IITP(Institute for Information&communications Technology Promotion)and the Gachon University research fund of 2019(Nos.NRF2019R1A2C1008412,2015-0-00932,GCU-2019-0773).
文摘People occasionally interact with each other through conversation.In particular,we communicate through dialogue and exchange emotions and information from it.Emotions are essential characteristics of natural language.Conversational artificial intelligence is an integral part of all the technologies that allow computers to communicate like humans.For a computer to interact like a human being,it must understand the emotions inherent in the conversation and generate the appropriate responses.However,existing dialogue systems focus only on improving the quality of understanding natural language or generating natural language,excluding emotions.We propose a chatbot based on emotion,which is an essential element in conversation.EP-Bot(an Empathetic PolarisX-based chatbot)is an empathetic chatbot that can better understand a person’s utterance by utilizing PolarisX,an autogrowing knowledge graph.PolarisX extracts new relationship information and expands the knowledge graph automatically.It is helpful for computers to understand a person’s common sense.The proposed EP-Bot extracts knowledge graph embedding using PolarisX and detects emotion and dialog act from the utterance.Then it generates the next utterance using the embeddings.EP-Bot could understand and create a conversation,including the person’s common sense,emotion,and intention.We verify the novelty and accuracy of EP-Bot through the experiments.
文摘<strong>Background:</strong> Chatbots are easy to use and simulate a human conversation through text or voice via smartphones or computers. In the field of health, chatbots can improve patient information, monitoring, or treatment adherence. <strong>Method:</strong> The objective of this article is to describe how a chatbot dedicated to disease monitoring and support of patients can interact with them and how data are exploited to be safe. <strong>Results:</strong> Wefight designed a chatbot named Vik to empower patients with cancers or chronic diseases and their relatives via personalized text messages. Natural Language Processing models were used. We built several Vik for each disease. Each Vik has its contents, its own NLP model and interacts its way with the patient. <strong>Conclusion: </strong>Conversational agents may help patients with minor health concerns without seeing a real physician. If the quality of these softwares is not thoroughly assessed, they could be dangerous. If chatbots are effective and safe, they could be prescribed like a drug to improve patient information, monitoring, or treatment adherence.
基金The authors extend their appreciation to the Deputyship for Research&Innovation,Ministry of Education in Saudi Arabia,for funding this research work(Project Number UB-2-1442).
文摘People often communicate with auto-answering tools such as conversational agents due to their 24/7 availability and unbiased responses.However,chatbots are normally designed for specific purposes and areas of experience and cannot answer questions outside their scope.Chatbots employ Natural Language Understanding(NLU)to infer their responses.There is a need for a chatbot that can learn from inquiries and expand its area of experience with time.This chatbot must be able to build profiles representing intended topics in a similar way to the human brain for fast retrieval.This study proposes a methodology to enhance a chatbot’s brain functionality by clustering available knowledge bases on sets of related themes and building representative profiles.We used a COVID-19 information dataset to evaluate the proposed methodology.The pandemic has been accompanied by an“infodemic”of fake news.The chatbot was evaluated by a medical doctor and a public trial of 308 real users.Evaluationswere obtained and statistically analyzed tomeasure effectiveness,efficiency,and satisfaction as described by the ISO9214 standard.The proposed COVID-19 chatbot system relieves doctors from answering questions.Chatbots provide an example of the use of technology to handle an infodemic.
文摘Corona is a viral disease that has taken the form of an epidemic and is causing havoc worldwide after its first appearance in the Wuhan state of China in December 2019.Due to the similarity in initial symptoms with viral fever,it is challenging to identify this virus initially.Non-detection of this virus at the early stage results in the death of the patient.Developing and densely populated countries face a scarcity of resources like hospitals,ventilators,oxygen,and healthcare workers.Technologies like the Internet of Things(IoT)and artificial intelligence can play a vital role in diagnosing the COVID-19 virus at an early stage.To minimize the spread of the pandemic,IoT-enabled devices can be used to collect patient’s data remotely in a secure manner.Collected data can be analyzed through a deep learning model to detect the presence of the COVID-19 virus.In this work,the authors have proposed a three-phase model to diagnose covid-19 by incorporating a chatbot,IoT,and deep learning technology.In phase one,an artificially assisted chatbot can guide an individual by asking about some common symptoms.In case of detection of even a single sign,the second phase of diagnosis can be considered,consisting of using a thermal scanner and pulse oximeter.In case of high temperature and low oxygen saturation levels,the third phase of diagnosis will be recommended,where chest radiography images can be analyzed through an AI-based model to diagnose the presence of the COVID-19 virus in the human body.The proposed model reduces human intervention through chatbot-based initial screening,sensor-based IoT devices,and deep learning-based X-ray analysis.It also helps in reducing the mortality rate by detecting the presence of the COVID-19 virus at an early stage.