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Exploration on China's Institution-oriented Elderly Care Service System Based on Human Factors Engineering 被引量:1
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作者 YANG XIAN FANG TANAKA TOYO JI 《人类工效学》 2021年第5期23-30,共8页
Objective Aging process in China has brought more and more challenges to traditional home-based care for the aged and more attentions to the mode of institution-oriented elderly care.This work,by analyzing the problem... Objective Aging process in China has brought more and more challenges to traditional home-based care for the aged and more attentions to the mode of institution-oriented elderly care.This work,by analyzing the problems and defects of institution engaging in elderly care based on the human factors engineering theory,discusses the people-centered institution-oriented elderly care service system,in terms of the problems that the pattern of institution-oriented elderly care focuses more on the facilities and environment construction than the principal role of people in the elderly care service system.Methods Sampled the institutions engaging in elderly care in Hefei City,Anhui Province,P.R.China(a medium-sized city in China);surveyed 45 institutions engaging in elderly care and 828 registered elders in Hefei City by hierarchical and systematic sampling method.Results(1)institutions engaging in elderly care shared the occupancy rate of 49.6%and low total service efficiency;(2)institutions engaging in elderly care offered 100%life-oriented service items,but only 6.1%personalized service items provided;(3)100%simple housing facilities in elderly care institutions,but extremely less personalized service facility(3.2%),with poorer quality and less satisfaction;(4)insufficient professional service staff could be available;48.1%institutions have 5 or less professional service staffs.Conclusion A countermeasure to improve the elderly care service system was raised here by aiming at improving the institution-oriented elderly care service:(1)to transfer service toward the people-oriented concept,formulating preferential policy for endowment insurance;(2)to pay attention to personalized design of service facility,offer personalized and featured service items,and improve service management level;(3)to build professional team for elderly care. 展开更多
关键词 institution-oriented elderly care personalized service organizational behavior aging of population elderly care service system endowment insurance
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高校精细化管理刍议——基于河西学院案例
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作者 王丁宏 石贵琴 陈丹丹 《煤炭高等教育》 2013年第5期6-10,共5页
科学管理可以分成三个层次:规范化、精细化和个性化。精细化管理,是由层次和要求依次递进的"明确"、"准确"、"精确"三个环节组成。精细化管理的内涵和客观要求是理念人本化、价值服务化、决策民主化、工... 科学管理可以分成三个层次:规范化、精细化和个性化。精细化管理,是由层次和要求依次递进的"明确"、"准确"、"精确"三个环节组成。精细化管理的内涵和客观要求是理念人本化、价值服务化、决策民主化、工作制度化和手段信息化。高校实现精细化管理的关键是坚持以学生为本,守望大学精神,制定精细化制度和提高制度的执行力。 展开更多
关键词 高校 精心化管理 以人为本 制度化
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