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Aspect-Level Opinion Mining of Online Customer Reviews
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作者 徐学可 程学旗 +2 位作者 谭松波 刘悦 沈华伟 《China Communications》 SCIE CSCD 2013年第3期25-41,共17页
This paper focuses on how to improve aspect-level opinion mining for online customer reviews. We first propose a novel generative topic model, the Joint Aspect/Sentiment (JAS) model, to jointly extract aspects and asp... This paper focuses on how to improve aspect-level opinion mining for online customer reviews. We first propose a novel generative topic model, the Joint Aspect/Sentiment (JAS) model, to jointly extract aspects and aspect-dependent sentiment lexicons from online customer reviews. An aspect-dependent sentiment lexicon refers to the aspect-specific opinion words along with their aspect-aware sentiment polarities with respect to a specific aspect. We then apply the extracted aspectdependent sentiment lexicons to a series of aspect-level opinion mining tasks, including implicit aspect identification, aspect-based extractive opinion summarization, and aspect-level sentiment classification. Experimental results demonstrate the effectiveness of the JAS model in learning aspectdependent sentiment lexicons and the practical values of the extracted lexicons when applied to these practical tasks. 展开更多
关键词 online customer reviews aspectlevel opinion mining aspect-dependent sentiment lexicon Joint Aspect/Sentiment model
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