广东省老年社会工作者情感劳动与职业倦怠关系研究

目的:探析老年社会工作者情感劳动与职业倦怠的现状及关系。以327名广东老年社会工作者为研究对象,采用情感劳动量表和职业倦怠量表进行施测。发现:广东省老年社会工作者深层扮演使用程度较高,职业倦怠呈现中等偏下水平;职业倦怠与表层扮演呈现正相关(r = 0.158, p Objective: To explore the current situation and relationship between emotional labor and burnout among elderly social workers. A total of 327 elderly social workers in Guangdong Province were used to measure the Affective Labor Scale and the Burnout Scale. The results showed that the use of deep role among elderly social workers in Guangdong Province was relatively high, and the level of burnout was lower to middle. Burnout was positively correlated with surface play (r = 0.158, p < 0.01), and negatively correlated with the frequency, intensity, type, deep role, and total score of emotional labor (all p < 0.01). With the increase of the deep role of emotional labor, the degree of burnout decreases, and the negative predictive effect on burnout is stronger. Conclusion: Emotional labor not only affects the burnout of elderly social workers, but also plays a deep role in alleviating burnout.

三重行动逻辑下A社区老年协会的生成研究

社区老年协会是一种提升社区老年志愿服务自组织化程度,以应对日趋严重的老龄化问题的重要机制,对其生成过程的探究将有助于相关政策的实施与落地。基于A社区“双百计划”项目的实践探索可以发现,居委会易在压力型外部环境和内部资源禀赋匮乏的情况下采取选择性应对方式,面对这一制约,社区能人长者借助往昔工作所构建的集体记忆展开行动,社会工作者基于专业价值伦理和技术进行协调与推动,有利于促成基层政府和居委会重新投入资源,从而实现老年协会由“空牌”向“实体”的转变。