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Hybrid Approach to Document Anomaly Detection:An Application to Facilitate RPA in Title Insurance
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作者 Abhijit Guha debabrata samanta 《International Journal of Automation and computing》 EI CSCD 2021年第1期55-72,共18页
Anomaly detection(AD)is an important aspect of various domains and title insurance(TI)is no exception.Robotic process automation(RPA)is taking over manual tasks in TI business processes,but it has its limitations with... Anomaly detection(AD)is an important aspect of various domains and title insurance(TI)is no exception.Robotic process automation(RPA)is taking over manual tasks in TI business processes,but it has its limitations without the support of artificial intelligence(AI)and machine learning(ML).With increasing data dimensionality and in composite population scenarios,the complexity of detecting anomalies increases and AD in automated document management systems(ADMS)is the least explored domain.Deep learning,being the fastest maturing technology can be combined along with traditional anomaly detectors to facilitate and improve the RPAs in TI.We present a hybrid model for AD,using autoencoders(AE)and a one-class support vector machine(OSVM).In the present study,OSVM receives input features representing real-time documents from the TI business,orchestrated and with dimensions reduced by AE.The results obtained from multiple experiments are comparable with traditional methods and within a business acceptable range,regarding accuracy and performance. 展开更多
关键词 Anomaly detection title insurance autoencoder one-class support vector machine(OSVM) term frequency-inverse document frequency(TF-IDF) robotic process automation dimensionality reduction
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