Emotional labour is an important aspect of the service sector as it is related to the psychological wellbeing of employees and organisational performance.Therefore,this research examines motivations behind female migr...Emotional labour is an important aspect of the service sector as it is related to the psychological wellbeing of employees and organisational performance.Therefore,this research examines motivations behind female migration and impacts of emotional labour within the hotel industry.Emotional labour is linked to employee motivations and employee performances within the hotel industry to illustrate the length of emotion applied by female migrants while conducting their duties in hotels,the consequence of which causes female migrant workers larger emotional burnout than their fellow male colleagues.The topic is critically reviewed based on available literature discussing this topic.展开更多
文摘Emotional labour is an important aspect of the service sector as it is related to the psychological wellbeing of employees and organisational performance.Therefore,this research examines motivations behind female migration and impacts of emotional labour within the hotel industry.Emotional labour is linked to employee motivations and employee performances within the hotel industry to illustrate the length of emotion applied by female migrants while conducting their duties in hotels,the consequence of which causes female migrant workers larger emotional burnout than their fellow male colleagues.The topic is critically reviewed based on available literature discussing this topic.
