Hospital projects worldwide often experience misperformance,showing a tendency to exceed their estimated cost,miss their deadline,suffer quality problems,and yield benefit shortfalls.Considering this ubiquitous proble...Hospital projects worldwide often experience misperformance,showing a tendency to exceed their estimated cost,miss their deadline,suffer quality problems,and yield benefit shortfalls.Considering this ubiquitous problem,this paper aims to make sense of this phenomenon by addressing the following research question:How can we make sense of hospital project misperformance,and what can be done to mitigate its occurrence?We use an illustrative case study approach and the analytical lens of sense-making to examine the misperformance of three mega-hospital projects.Our research reveals issues such as scope changes,an inability to adapt and respond to risk and uncertainty,ineffectual project management and governance,and optimism bias,which combine to impact project performance adversely.We suggest that the two prominent theoretical perspectives dominating the literature in this field fall short of adequately explaining hospital project misperformance.We provide suggestions for improving the procurement process of hospitals and submit there is a need to develop a robust and balanced theory of project misperformance.展开更多
Infrastructure remains the backbone of an economy. The G20s Global Infrastructure Hub forecasts a need of more than US$4 trillion for infrastructure funding in the world by 2040 (Jessop, 2017). Yet, paradoxically, the...Infrastructure remains the backbone of an economy. The G20s Global Infrastructure Hub forecasts a need of more than US$4 trillion for infrastructure funding in the world by 2040 (Jessop, 2017). Yet, paradoxically, the poor performance of infrastructure projects and their lack of resilience and adaptability seem to have become the norm.The reasons for such a record of poor performance展开更多
文摘Hospital projects worldwide often experience misperformance,showing a tendency to exceed their estimated cost,miss their deadline,suffer quality problems,and yield benefit shortfalls.Considering this ubiquitous problem,this paper aims to make sense of this phenomenon by addressing the following research question:How can we make sense of hospital project misperformance,and what can be done to mitigate its occurrence?We use an illustrative case study approach and the analytical lens of sense-making to examine the misperformance of three mega-hospital projects.Our research reveals issues such as scope changes,an inability to adapt and respond to risk and uncertainty,ineffectual project management and governance,and optimism bias,which combine to impact project performance adversely.We suggest that the two prominent theoretical perspectives dominating the literature in this field fall short of adequately explaining hospital project misperformance.We provide suggestions for improving the procurement process of hospitals and submit there is a need to develop a robust and balanced theory of project misperformance.
基金financial support provided by the Australian Research Council (DP160102882)
文摘Infrastructure remains the backbone of an economy. The G20s Global Infrastructure Hub forecasts a need of more than US$4 trillion for infrastructure funding in the world by 2040 (Jessop, 2017). Yet, paradoxically, the poor performance of infrastructure projects and their lack of resilience and adaptability seem to have become the norm.The reasons for such a record of poor performance
