The proposed algorithm is a conceptual guide which later helps as a guideline to build an independent software plug-in component sitting at the logic tier with human-like intelligent of analysis activities.This algori...The proposed algorithm is a conceptual guide which later helps as a guideline to build an independent software plug-in component sitting at the logic tier with human-like intelligent of analysis activities.This algorithm enables the capability on analyzing software application errors which pulls the software log data and other related data from various databases such as Configuration Database,Production Support Ticketing System Database,and Application and System Monitoring Database,and base on the yield data as input information to apply automated analysis action.In addition,based on the proposed algorithm,it can categorize the repeatably pattern of the software application errors in various categories and proactively apply resolution steps automatically to each category of software application errors.The analyzed information will be stored into a separate database catered for upcoming analysis and fine tuning the logic for better decision making in the near future.展开更多
Software application is still a heavy dependence for most of the business operation today.Whenever software application encounters error that causes downtime in the production environment,the root cause of the error c...Software application is still a heavy dependence for most of the business operation today.Whenever software application encounters error that causes downtime in the production environment,the root cause of the error can be either within the software application layer or any other factor outside the software application layer.To accurately identify the root cause is difficult whenever more than one log file is required for the root cause analysis activity.Due to such complexity,it leads to the entire duration on the root cause analysis activity became prolong.This will increase the total time taken on restoring the software application service back to the users.In order to identify the root cause of software application error in a more accurate manner,and shorten the duration of root cause analysis activity conducting on software application error,a Prescriptive Analytical Logic Model incorporates with Analytic Hierarchy Process(AHP)is proposed.The proposed Logic Model along with the algorithm will contribute a new knowledge in the area of log file analysis to shorten the total time spent on root cause analysis activity.展开更多
文摘The proposed algorithm is a conceptual guide which later helps as a guideline to build an independent software plug-in component sitting at the logic tier with human-like intelligent of analysis activities.This algorithm enables the capability on analyzing software application errors which pulls the software log data and other related data from various databases such as Configuration Database,Production Support Ticketing System Database,and Application and System Monitoring Database,and base on the yield data as input information to apply automated analysis action.In addition,based on the proposed algorithm,it can categorize the repeatably pattern of the software application errors in various categories and proactively apply resolution steps automatically to each category of software application errors.The analyzed information will be stored into a separate database catered for upcoming analysis and fine tuning the logic for better decision making in the near future.
文摘Software application is still a heavy dependence for most of the business operation today.Whenever software application encounters error that causes downtime in the production environment,the root cause of the error can be either within the software application layer or any other factor outside the software application layer.To accurately identify the root cause is difficult whenever more than one log file is required for the root cause analysis activity.Due to such complexity,it leads to the entire duration on the root cause analysis activity became prolong.This will increase the total time taken on restoring the software application service back to the users.In order to identify the root cause of software application error in a more accurate manner,and shorten the duration of root cause analysis activity conducting on software application error,a Prescriptive Analytical Logic Model incorporates with Analytic Hierarchy Process(AHP)is proposed.The proposed Logic Model along with the algorithm will contribute a new knowledge in the area of log file analysis to shorten the total time spent on root cause analysis activity.
