As after sales services become more and more popular,particularly preventive or corrective maintenance,the intervention and repair of the customer’s goods in a timely and efficient manner ensure customer ...As after sales services become more and more popular,particularly preventive or corrective maintenance,the intervention and repair of the customer’s goods in a timely and efficient manner ensure customer satisfaction and contribute to the establishment of brand image in the market of the suppliers.The availability and quality of spare parts are key elements of this strategy while ensuring minimal management costs.The reuse of spare parts retrieved from customer systems is a growing maintenance strategy practice which impacts the traditional spare parts supply chain.This reuse is primarily driven by extending the economic life of goods,initially regarded as waste and therefore without added value,by transforming them into valuable spare parts that can be reused;secondly,for environmental or regulatory reasons,demanding responsibility for the treatment of products at the end of their life;and thirdly,to improve the availability of parts for maintenance,especially parts that the organization can no longer purchase or that are impacted by other issues.It also involves the analysis of their condition and their eventual return to working order as they are retrieved from the customer’s systems in a defective condition.In this paper,we will identify and classify the different customers and spare parts by estimating the critical level of rationing policy based on forecasts,identify the thresholds of inventory management policies,and finally,compare the different policies by service level and inventory level performance for the N.A.C.C.company.展开更多
The primary intent of the current research is to provide insights regarding the management of spare parts within the supply chain,in conjunction with offering some methods for enhancing forecasting and inventory manag...The primary intent of the current research is to provide insights regarding the management of spare parts within the supply chain,in conjunction with offering some methods for enhancing forecasting and inventory management.In particular,to use classical forecasting methods,the use of weak and unstable demand is not recommended.Furthermore,statistical performance measures are not involved in this particular context.Furthermore,it is expected that maintenance contracts will be aligned with different levels.In addition to the examination of some literature reviews,some tools will guide us through this process.The article proposes new performance analysis methods that will help integrate inventory management and statistical performance while considering decision maker priorities through the use of different methodologies and parts age segmentation.The study will also identify critical level policies by comparing different types of spenders according to the inventory management model,also with separate and common inventory policies.Each process of the study is combined with a comparative analysis of different forecasting methods and inventory management models based on N.A.C.C.parts supply chain data,allowing us to identify a set of methodologies and parameter recommendations based on parts segmentation and supply chain prioritization.展开更多
文摘As after sales services become more and more popular,particularly preventive or corrective maintenance,the intervention and repair of the customer’s goods in a timely and efficient manner ensure customer satisfaction and contribute to the establishment of brand image in the market of the suppliers.The availability and quality of spare parts are key elements of this strategy while ensuring minimal management costs.The reuse of spare parts retrieved from customer systems is a growing maintenance strategy practice which impacts the traditional spare parts supply chain.This reuse is primarily driven by extending the economic life of goods,initially regarded as waste and therefore without added value,by transforming them into valuable spare parts that can be reused;secondly,for environmental or regulatory reasons,demanding responsibility for the treatment of products at the end of their life;and thirdly,to improve the availability of parts for maintenance,especially parts that the organization can no longer purchase or that are impacted by other issues.It also involves the analysis of their condition and their eventual return to working order as they are retrieved from the customer’s systems in a defective condition.In this paper,we will identify and classify the different customers and spare parts by estimating the critical level of rationing policy based on forecasts,identify the thresholds of inventory management policies,and finally,compare the different policies by service level and inventory level performance for the N.A.C.C.company.
文摘The primary intent of the current research is to provide insights regarding the management of spare parts within the supply chain,in conjunction with offering some methods for enhancing forecasting and inventory management.In particular,to use classical forecasting methods,the use of weak and unstable demand is not recommended.Furthermore,statistical performance measures are not involved in this particular context.Furthermore,it is expected that maintenance contracts will be aligned with different levels.In addition to the examination of some literature reviews,some tools will guide us through this process.The article proposes new performance analysis methods that will help integrate inventory management and statistical performance while considering decision maker priorities through the use of different methodologies and parts age segmentation.The study will also identify critical level policies by comparing different types of spenders according to the inventory management model,also with separate and common inventory policies.Each process of the study is combined with a comparative analysis of different forecasting methods and inventory management models based on N.A.C.C.parts supply chain data,allowing us to identify a set of methodologies and parameter recommendations based on parts segmentation and supply chain prioritization.