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高校图书馆服务智慧化的用户体验预期与构建策略研究 被引量:7
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作者 许天才 任晓宇 +1 位作者 许诗曼 杨新涯 《大学图书馆学报》 北大核心 2023年第1期78-86,共9页
当前国内高校智慧图书馆建设总体处于起步阶段,用户体验预期对图书馆服务智慧化体系的构建与发展具有重要参考价值。本文基于Kano模型的理论设计网络问卷并进行用户调查,从资源服务、信息服务、空间服务、其他服务4个一级维度,9个二级维... 当前国内高校智慧图书馆建设总体处于起步阶段,用户体验预期对图书馆服务智慧化体系的构建与发展具有重要参考价值。本文基于Kano模型的理论设计网络问卷并进行用户调查,从资源服务、信息服务、空间服务、其他服务4个一级维度,9个二级维度,共计45个服务项目出发,采用Kano模型分析法、Better-Worse满意度指数分析法,按照用户对图书馆服务智慧化的体验预期敏感程度,对各服务项目进行属性划分。研究成果将为高校图书馆服务智慧化建设提供参考。 展开更多
关键词 高校图书馆 服务智慧化 用户体验预期 KANO模型
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Comparison of Sales Prediction in Conventional Insights and Machine Learning Perspective
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作者 xu shiman 《Psychology Research》 2023年第3期146-154,共9页
With the integration of global economy development and the rapid growth of science knowledge and technology,the needs of people’s consumption are increasingly personalized and diversified.Such a market background mak... With the integration of global economy development and the rapid growth of science knowledge and technology,the needs of people’s consumption are increasingly personalized and diversified.Such a market background makes sales forecasting become an indispensable part of enterprise management and development.The definition of the sales forecasting is that based on the past few years’sales situation,the enterprises through systematic sales forecasting models estimate of the quantity and amount of all or some specific sales products and services in a specific time in the future.Accurate sales forecasting can promote enterprises to do better in future revenue,and can also encourage enterprises to set and keep an efficient sales management team.This paper will analyze traditional sales forecasting methods and sales forecasting methods based on big data models related to the perspective of machine learning,and then compare them.The research shows that the two sales forecasting methods have their own advantages and disadvantages.In the future,enterprises can adopt the two sales forecasting methods in parallel to maximize the utilization advantage of sales forecasting for enterprises. 展开更多
关键词 sales forecasting time series prediction explanation machine learning intelligent system
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