Quality in simultaneous interpreting is a frequently discussed concept. In the enterprise setting, earnings conference call remains a rarely explored field. This thesis offers a descriptive study on assessing interpre...Quality in simultaneous interpreting is a frequently discussed concept. In the enterprise setting, earnings conference call remains a rarely explored field. This thesis offers a descriptive study on assessing interpreting quality from perspectives of fidelity, fluency, and appropriacy. As the corpus, Tencent 2022 Third Quarter Result Announcement provides an ideal transcript to the author to conduct its analysis. Interpreting is frequently done without bearing in mind the multitude of factors that can affect the quality of interpreting. Drawing a conclusion that the interpreter does make a lot of omissions, pauses and hesitations posing a negative effect on the fidelity, fluency and accuracy of the interpreting, the present author suggests that more preparation should be done for improving performance, such as terminologies, company background information, a reasonable speech rate, good image and acoustic quality, and so on.展开更多
IP的语音传输(Voice over Internet Protocol,VoIP)技术是一种基于网络的语音技术,它可以将语音信号转换成数据流,并在互联网上传输。VoIP技术与Call Center的融合使用户在通话时能更加方便、快捷地使用互联网,节省时间和费用,实现语音...IP的语音传输(Voice over Internet Protocol,VoIP)技术是一种基于网络的语音技术,它可以将语音信号转换成数据流,并在互联网上传输。VoIP技术与Call Center的融合使用户在通话时能更加方便、快捷地使用互联网,节省时间和费用,实现语音信号与数据流的同时传输,提高通话质量和效率。同时,技术融合可以解决传统呼叫中心面临的一些挑战,如服务质量下降、成本上升等问题。展开更多
文摘Quality in simultaneous interpreting is a frequently discussed concept. In the enterprise setting, earnings conference call remains a rarely explored field. This thesis offers a descriptive study on assessing interpreting quality from perspectives of fidelity, fluency, and appropriacy. As the corpus, Tencent 2022 Third Quarter Result Announcement provides an ideal transcript to the author to conduct its analysis. Interpreting is frequently done without bearing in mind the multitude of factors that can affect the quality of interpreting. Drawing a conclusion that the interpreter does make a lot of omissions, pauses and hesitations posing a negative effect on the fidelity, fluency and accuracy of the interpreting, the present author suggests that more preparation should be done for improving performance, such as terminologies, company background information, a reasonable speech rate, good image and acoustic quality, and so on.
文摘IP的语音传输(Voice over Internet Protocol,VoIP)技术是一种基于网络的语音技术,它可以将语音信号转换成数据流,并在互联网上传输。VoIP技术与Call Center的融合使用户在通话时能更加方便、快捷地使用互联网,节省时间和费用,实现语音信号与数据流的同时传输,提高通话质量和效率。同时,技术融合可以解决传统呼叫中心面临的一些挑战,如服务质量下降、成本上升等问题。