Research on the Model of Consumer Health Information Seeking Behavior via Social Media

Purpose: We aim to create a model of consumer health information seeking behavior via social media, then to have a better understand of it. After that further efforts should be made to provide targeted recommendations for media managers to promote health communication via social media. Methods: Our custom model was derived from literature review, empirical research was tested by the use of questionnaire investigation, and then the collected data were analyzed by structural equation model tool SmartPLS. Finally, the custom model was modified according to the experimental results of SmartPLS. Results: A total of 239 (66.39%) of the respondents were female and 121 (33.61%) were male. The maximum of two stages of age were 18 - 29 (70.56%), 30 - 39 (13.89%). Wechat (60.28%), QQ Zone (55.22%), Micro-blog (48.89%) were the most commonly used social media to obtain health information. About 44.72% of respondents used social media to obtain health information multiple times a day. The whole numerical values of AVE, cronbach’s alpha, CR and square roots of AVE were above the benchmarks of themselves and showed great reliability and validity. All the 11 hypotheses had obvious statistical significance, the P-value of eight path coefficients exhibited <0.001, one path coefficient exhibited <0.01 and two path coefficients exhibited <0.05. Conclusions: A suitable model of consumer health information seeking behavior via social media was created and some inner relationships were found. Namely, gratification of health information and its platform had a positive effect on attitudes toward health information seeking behavior. Health information literacy and health status were proved to have a significant influence on attitudes toward health information seeking behavior, subject norms and perceived behavioral control respectively. In addition, attitudes toward the health information seeking behavior, subject norms and perceived behavioral control were proved to positively associate with health information seeking behavior intention.

Introduction to information seeking behavior—A review of literature and field practice directions

The article tries to discover the major authors in the field of information seeking behavior via social network analysis. It is to be accomplished through a literature review and also by focusing on a graphic map showing the seven most productive coauthors in this field. Based on these seven authors' work, five probable research directions about information seeking behavior are discerned and presented.

An initial study of information seeking behavior of researchers as faculty/student team members

Purpose:This study was carried out to uncover the characteristics of information seeking behavior of researchers as faculty/student team members.Design/methodology/approach:An inventory encompassing 6 dimensions of information seeking behavior was developed:Information awareness,information acquisition,information evaluation,information organization and management,information utilization and information ethics.Data was collected on 306 respondents from 52 faculty/student teams in Central South University in China and analyzed using SPSS 18.0 software.Findings:Significant differences were found among researchers with different genders in information awareness and in different academic disciplines in information acquisition and information utilization.The survey shows the characteristics of information seeking behavior of different gender groups and different teams:1) male participants got higher scores in all of the 6 dimensions of information seeking behavior;2) small teams performed best,followed by middle-sized teams and large teams;3) faculty/doctoral student teams possessed better information seeking skills than faculty/master’s student teams or faculty/doctoral and master’s student teams:4) medical teams achieved the highest level in all of the 6 dimensions of information seeking behavior,whereas natural science teams the lowest level.Medical and engineering teams were rated higher than other teams in information acquisition and information utilization.Research limitations:The small population size and doctoral students accounting for only a small portion of the respondents in the sample limit the generalization of our findings.Practical implications:The findings of this study have some implications for research and practice,especially for educational institutions,library science and information literacy training.Originality/value:This paper is the first to describe and analyze the characteristics of information seeking behavior of researchers as faculty/student team members.

Developing the information-seeking behavior scale for undergraduates

Purpose: The aim of this paper is to develop a standardized and reliable measurement tool for assessing information-seeking behavior of undergraduate students.Design/methodology/approach: Based on information literacy and information-seeking behavior theories, expert advice and students' interview, items of undergraduates' informationseeking behavior indicators were selected. With the analysis of homogeneity reliability, item analysis and factor analysis, this study constructs an assessment system to evaluate reliability and validity of the scale.Findings: The information-seeking behavior scale for undergraduates has divided undergraduates' information-seeking behavior into seven dimensions, which include 46 items. The reliability analysis of Cronbach's α was 0.910, and the coefficient of split-half reliability was0.817. The results of factor analysis showed that Kaiser-Meyer-Olkin(KMO) was 0.864,which indicates 55.536% of the total variation could be explained by the above seven dimensions.Research limitations: Due to a small sample size and limited sample distribution, further research need be conducted in an expanded sample size in order to explore the application scope of this evaluation system; in addition, the stability of the scale also need be confirmed.Practical implications: The paper sets up an information-seeking behavior evaluation system for undergraduates and explores the characteristics of their information-seeking behavior.This study provides guidance for the development of future information literacy education and the improvement of the information literacy level of undergraduates.Originality/value: An information-seeking behavior scale for undergraduates has been developed, which comprehensively covers information need, information source, information evaluation, information retrieval, information management, information utilization and information morality. The scale is proved to have good reliability, validity, popularity anddiscrimination that it is qualified to be an assessment tool of information-seeking behavior for Chinese undergraduates.

Collaborative information seeking: An investigation of community members' behavior

Purpose： This article reports on an experiment that tested community members＇ collaborative information seeking （CIS） behavior, with an emphasis on how community type and task difficulty can affect user behavior and user awareness in collaboration.Design/methodology/approach： We carried out a laboratory study with 18 participants in 9 pairs using an experimental CIS system. Data were collected from questionnaires, Web logs and semi-structured interviews. Descriptive statistics and two-way analysis of variance （ANOVA） were used for data analysis. Findings： Compared with non-community members, community participants had a better understanding of search tasks and were aware of the ways of completing tasks successfully. They did not depend on the information retrieval system when constructing search queries and would adopt diversified cooperation strategies. They were more likely to recommend information to their partners. However, no significant difference was found between subject- based community and interest-based community in CIS practices and user awareness in collaboration. In addition, task difficulty only influenced user preference of issuing queries and confidence of completing search tasks. Research limitations： Our work was limited by the community type we chose and the small group size, which could affect the generalizability of our findings and should be addressed in future studies. Practical implications： The study results will help inform information system designers as they design collaborative systems to facilitate social communication in the information seeking process. Originality/value： Few studies have investigated community participants＇ information seeking practices. This study provides insights into community-based CIS behavior. The findings will help us understand social interactions among community members during their information seeking process.

Information seeking and anxiety among colonoscopy-na?ve adults: direct-to-colonoscopy vs traditional consult-first pathways

AIM To investigate the effects of direct to colonoscopy pathways on information seeking behaviors and anxiety among colonoscopy-na?ve patients.METHODS Colonoscopy-na?ve patients at two tertiary care hospitals completed a survey immediately prior to their scheduled outpatient procedure and before receiving sedation.Survey items included clinical pathway(direct or consult),procedure indication(cancer screening or symptom investigation),telephone and written contact from the physician endoscopist office,information sources,and pre-procedure anxiety.Participants reported pre-procedure anxiety using a 10 point scale anchored by "very relaxed"(1) and "very nervous"(10).At least three months following the procedure,patient medical records were reviewed to determine sedative dose,procedure indications and any adverse events.The primary comparison was between the direct and consult pathways.Given the very different implications,a secondary analysis considering the patient-reported indication for the procedure(symptoms or screening).Effects of pathway(direct vs consult) were compared both within and between the screening and symptom subgroups.RESULTS Of 409 patients who completed the survey,34% followed a direct pathway.Indications for colonoscopy were similar in each group.The majority of the participants were women(58%),married(61%),and internet users(81%).The most important information source was family physicians(Direct) and specialist physicians(Consult).Use of other information sources,including the internet(20% vs 18%) and Direct family and friends(64% vs 53%),was similar in the Direct and Consult groups,respectively.Only 31% of the 81% who were internet users accessed internet health information.Most sought fundamental information such as what a colonoscopy is or why it is done.Pre-procedure anxiety did not differ between care pathways.Those undergoing colonoscopy for symptoms reported greater anxiety [mean 5.3,95%CI: 5.0-5.7(10 point Likert scale)] than those for screening colonoscopy(4.3,95%CI: 3.9-4.7).CONCLUSION Procedure indication(cancer screening or symptom investigation) was more closely associated with information seeking behaviors and pre-procedure anxiety than care pathway.

A discussion of the emotive element of knowledge service practice:An empirical study at the Chinese Academy of Sciences

With the arrival of the information age, research activities focused on the practice and approaches of knowledge services are on a marked increase as evidenced in the publications of social sciences. According to a social network analysis on knowledge service related literature, it reveals that information and knowledge workers often fail to take such an important element as the functional role of an emotive engagement into consideration in their study of knowledge services. It has increasingly become an issue of high profile with the rapid development of digital libraries and their web-based knowledge services in China and anywhere else in the world. In order to have a clearer understanding about issues involved in knowledge servicing so as to maximize the effectiveness and efficiency of digital libraries in their knowledge service performance, the author has conducted surveys for seven times on the online information seeking behavior of graduate students at the Chinese Academy of Sciences with such research methods as questionnaires, interviews and natural observations during September 2006-June 2009. The research result has showed the emotive element has an important role in the user's information seeking behavior and in knowledge services practice. Therefore, knowledge services rendered may be more effective by adding the emotiveness-oriented communication element into such practice. This paper recommends that such an emotiveness-oriented communication approach should be carefully studied and factored into libraries' knowledge services practice.