Predictive Business Process Monitoring(PBPM)is a significant research area in Business Process Management(BPM)aimed at accurately forecasting future behavioral events.At present,deep learning methods are widely cited ...Predictive Business Process Monitoring(PBPM)is a significant research area in Business Process Management(BPM)aimed at accurately forecasting future behavioral events.At present,deep learning methods are widely cited in PBPM research,but no method has been effective in fusing data information into the control flow for multi-perspective process prediction.Therefore,this paper proposes a process prediction method based on the hierarchical BERT and multi-perspective data fusion.Firstly,the first layer BERT network learns the correlations between different category attribute data.Then,the attribute data is integrated into a weighted event-level feature vector and input into the second layer BERT network to learn the impact and priority relationship of each event on future predicted events.Next,the multi-head attention mechanism within the framework is visualized for analysis,helping to understand the decision-making logic of the framework and providing visual predictions.Finally,experimental results show that the predictive accuracy of the framework surpasses the current state-of-the-art research methods and significantly enhances the predictive performance of BPM.展开更多
To ensure the efficiency and quality of complex business process design,a mode-based dynamic business process reengineering approach is proposed in this paper.Firstly,the composition of business process is divided int...To ensure the efficiency and quality of complex business process design,a mode-based dynamic business process reengineering approach is proposed in this paper.Firstly,the composition of business process is divided into five levels.Business process modes from three levels of mission,content and resource are defined,and the transition relationships between modes are given.Secondly,the architecture model of business process is defined based on the architecture analysis and design language(AADL).The dynamic reengineering framework and implementation procedure are designed.Finally,the AADL architecture models are analyzed and verified to evaluate the business process performance,and a blueprint for reengineering is formulated.Under the guidance of the blueprint,the detailed design and development of attributes such as business processes,activities,resources and cost are completed.Case studies are presented to validate that the mode analysis and dynamic reengineering approach based on the AADL architecture is able to improve the efficiency,reliability and reusability of business process design.展开更多
In this paper, after analyzing the predicaments that Chinese traditional logistics enterprises face while launching modem logistics services, the theory of reforming Chinese traditional logistics enterprises with Busi...In this paper, after analyzing the predicaments that Chinese traditional logistics enterprises face while launching modem logistics services, the theory of reforming Chinese traditional logistics enterprises with Business Process Reengineering (BPR) is put forward. Then the basic implementation principles are discussed, and the steps of BPR are also analyzed for Chinese logistics enterprises. Moreover, five relevant measures of ensuring the success of BPR for them are concept reengineering, system reengineering, organization reengineering, culture reengineering and technology reengineering.展开更多
This paper presents a review of some principle components of Business Process Reengineering(BPR) for the purpose of understanding and deploying BPR related issues. The historical roots of BPR, the Critical Success Fa...This paper presents a review of some principle components of Business Process Reengineering(BPR) for the purpose of understanding and deploying BPR related issues. The historical roots of BPR, the Critical Success Factors (CSFs) and enablers of BPR, and the modeling and simulation of BPR are discussed and reviewed.展开更多
To satisfy the instancy requirements of resources integration inside and outside the enterprises for resolving the uniformity of information resources for steel enterprises in competing environment, a control model of...To satisfy the instancy requirements of resources integration inside and outside the enterprises for resolving the uniformity of information resources for steel enterprises in competing environment, a control model of ISPS-ERP system integration is proposed. The schemes based on regeneration of operation flow are designed here. The well effects are achieved during the implementing course in XG enterprise.展开更多
To achieve an on-demand and dynamic composition model of inter-organizational business processes, a new approach for business process modeling and verification is introduced by using the pi-calculus theory. A new busi...To achieve an on-demand and dynamic composition model of inter-organizational business processes, a new approach for business process modeling and verification is introduced by using the pi-calculus theory. A new business process model which is multi-role, multi-dimensional, integrated and dynamic is proposed relying on inter-organizational collaboration. Compatible with the traditional linear sequence model, the new model is an M x N multi-dimensional mesh, and provides horizontal and vertical formal descriptions for the collaboration business process model. Finally, the pi-calculus theory is utilized to verify the deadlocks, livelocks and synchronization of the example models. The result shows that the proposed approach is efficient and applicable in inter-organizational business process modeling.展开更多
Through the process analysis of cold chain logistics of agricultural products,we find that cold chain logistics of agricultural products contradict the development model of low-carbon economy to some extent.We apply t...Through the process analysis of cold chain logistics of agricultural products,we find that cold chain logistics of agricultural products contradict the development model of low-carbon economy to some extent.We apply the development idea of low-carbon economy,introduce the thirdparty logistics companies,establish distribution center of cold chain logistics of agricultural products,and strengthen information sharing,to reengineer the process of cold chain logistics of agricultural products in China.The results show that applying low-carbon economy to process reengineering of cold chain logistics of agricultural products,has advantages of increasing added value of products,promoting scale merit and abating lag,plays a role in promoting emission reduction,high efficiency and environmental protection in the process of cold chain logistics of agricultural products in China.展开更多
This paper reports the reengineering of the assembly processes of printed circuit boards (PCBs) used in computers.The new designed assembly processes are quite different from the traditional ones,and the business perf...This paper reports the reengineering of the assembly processes of printed circuit boards (PCBs) used in computers.The new designed assembly processes are quite different from the traditional ones,and the business performance is dramatically improved through establishing parallel workstations,off line workstation,merging workstations and organizing a small teamwork who cooperates in stations.“ITHINK”,a software package of business process reengineering (BPR),was used to analyze the current processes and create new processes.ITHINK is a powerful tool of BPR in modeling business processes,“soft” variables and conducting sensitivity analysis.The new assembly processes were tested over a period of 8 hours simulation.The results show that the new processes can increase throughput by 80% with only requiring less additional resources.The throughput can increase further by 17.5% when a small teamwork cooperates in some stations.展开更多
A set of indices for performance evaluation for business processes with multiple inputs and multiple outputs is proposed, which are found in machinery manufacturers. Based on the traditional methods of data envelopmen...A set of indices for performance evaluation for business processes with multiple inputs and multiple outputs is proposed, which are found in machinery manufacturers. Based on the traditional methods of data envelopment analysis (DEA) and analytical hierarchical process (AHP), a hybrid model called DEA/AHP model is proposed to deal with the evaluation of business process performance. With the proposed method, the DEA is firstly used to develop a pairwise comparison matrix, and then the AHP is applied to evaluate the performance of business process using the pairwise comparison matrix. The significant advantage of this hybrid model is the use of objective data instead of subjective human judgment for performance evaluation. In the case study, a project of business process reengineering (BPR) with a hydraulic machinery manufacturer is used to demonstrate the effectiveness of the DEA/AHP model.展开更多
Business process improvement is a systematic approach used by several organizations to continuously improve their quality of service.Integral to that is analyzing the current performance of each task of the process an...Business process improvement is a systematic approach used by several organizations to continuously improve their quality of service.Integral to that is analyzing the current performance of each task of the process and assigning the most appropriate resources to each task.In continuation of our previous work,we categorize resources into human and non-human resources.For instance,in the healthcare domain,human resources include doctors,nurses,and other associated staff responsible for the execution of healthcare activities;whereas the non-human resources include surgical and other equipment needed for execution.In this study,we contend that the two types of resources(human and non-human)have a different impact on the process performance,so their suitability should be measured differently.However,no work has been done to evaluate the suitability of non-human resources for the tasks of a process.Consequently,it becomes difficult to identify and subsequently overcome the inefficiencies caused by the non-human resources to the task.To address this problem,we present a three-step method to compute a suitability score of non-human resources for the task.As an evaluation of the proposed method,a healthcare case study is used to illustrate the applicability of the proposed method.Furthermore,we performed a controlled experiment to evaluate the usability of the proposed method.The encouraging response shows the usefulness of the proposed method.展开更多
In order to provide a quantitative analysis and verification method for activity diagrams based business process modeling, a formal definition of activity diagrams is introduced. And the basic requirements for activit...In order to provide a quantitative analysis and verification method for activity diagrams based business process modeling, a formal definition of activity diagrams is introduced. And the basic requirements for activity diagrams based business process models are proposed. Furthermore, the standardized transformation technique between business process models and basic Petri nets is presented and the analysis method for the soundness and well-structured properties of business processes is introduced.展开更多
With the growing popularity of data-intensive services on the Internet, the traditional process-centric model for business process meets challenges due to the lack of abilities to describe data semantics and dependenc...With the growing popularity of data-intensive services on the Internet, the traditional process-centric model for business process meets challenges due to the lack of abilities to describe data semantics and dependencies, resulting in the inflexibility of the design and implement for the processes. This paper proposes a novel data-aware business process model which is able to describe both explicit control flow and implicit data flow. Data model with dependencies which are formulated by Linear-time Temporal Logic(LTL) is presented, and their satisfiability is validated by an automaton-based model checking algorithm. Data dependencies are fully considered in modeling phase, which helps to improve the efficiency and reliability of programming during developing phase. Finally, a prototype system based on j BPM for data-aware workflow is designed using such model, and has been deployed to Beijing Kingfore heating management system to validate the flexibility, efficacy and convenience of our approach for massive coding and large-scale system management in reality.展开更多
It is widely known that business negotiation is an indispensable part in international trade and probably the most common type of negotiation.Generally speaking,business negotiation is a process which business negotia...It is widely known that business negotiation is an indispensable part in international trade and probably the most common type of negotiation.Generally speaking,business negotiation is a process which business negotiators would make the interaction in order to get specific exchange goals.Because of the important role of business negotiations in business world,many Chinese researchers have engaged in study of business and achieved many useful findings.Although there are many researches in the field of business negotiation,focusing on the analysis of relational process of business negotiation is less,which is the main con cern of this thesis.The aim of this thesis is to find the language mechanism and characteristic of business negotiation.At the meantime,negotiators are more likely to attain the deep perception in choosing the better words and structure among the negotiation.展开更多
Agile enterprises are built based on agile business processes. Simultaneously, agile enterprises must be able to utilize agile business processes to rapidly respond market opportunities and maintain enterprises’ comp...Agile enterprises are built based on agile business processes. Simultaneously, agile enterprises must be able to utilize agile business processes to rapidly respond market opportunities and maintain enterprises’ competitions. But how to evaluate and choose agile business processes is a key problem about building agile enterprises. The paper proposes a goal driven method and an evaluation architecture for business processes’ agility. Furthermore, a four layer configuring model for agile business processes is developed based on the evaluation architecture and it can evaluate and configure agile business processes among alternatives.展开更多
This paper aims at providing an effective modeling methods for more and more mobile business applications. First a high level Petri nets method-Xml nets is introduced, which combines the advantage of Petri nets and XM...This paper aims at providing an effective modeling methods for more and more mobile business applications. First a high level Petri nets method-Xml nets is introduced, which combines the advantage of Petri nets and XML. Petri nets have strict mathematics and intuitionistic diagram ex- pression way, rich system describing means and system behavior analytical technology, and the re- lated powerful supporting tools. XML, as an extensible markup language, is already a information description de facto standard. XML nets could be utilized to model both the controlling flow and the data flow of mobile business process effectively, which consequently enables the analysis and optimi- zation of the mobile business processes and could be utilized to simulate the execution of the mobile business process with the Petri nets tools to improve the system execution efficiency. In this paper, to demonstrate the modeling of the controlling flow and data flow of mobile business process, an in- strument repair business case is modeled with XML nets.展开更多
In order to support just-in-time reconfiguration of business process execution language (BPEL) process, a template-based mapping method is proposed to map business level process to BPEL process. The method builds up...In order to support just-in-time reconfiguration of business process execution language (BPEL) process, a template-based mapping method is proposed to map business level process to BPEL process. The method builds up mapping relationships between the key points of business level process and BPEL process, which helps users to adjust the business level process with simplified operations, and automatically maps the changes to BPEL. In addition, a case of the application of the method in a clothing enterprise was illustrated.展开更多
Based on the analysis of the common limitations of business processmanagement (BPM) methodologies and the requirements of small and medium sized-enterprises (SMEs),the importance of a 'performance construct' o...Based on the analysis of the common limitations of business processmanagement (BPM) methodologies and the requirements of small and medium sized-enterprises (SMEs),the importance of a 'performance construct' of BPM methodologies is identified, a six-phaseperformance-driven BPM methodology for the production and operation processes of Chinese SMEs isdeveloped. A case study on the process management of a medium-sized enterprise shows a successfulexample of running the methodology.展开更多
This paper focuses on BPR oriented business process model based on Petri net. First, the necessary features and requirements for BPR oriented model are analyzed. Then a BPR oriented business process model (BPM) based ...This paper focuses on BPR oriented business process model based on Petri net. First, the necessary features and requirements for BPR oriented model are analyzed. Then a BPR oriented business process model (BPM) based on Petri net is proposed, and two groups of its model mechanisms are discussed. Then, how to use the proposed BPM for modeling, analyzing and optimizing the business process is further explored. At last, an example is illustrated.展开更多
The paper discusses efforts of finding a simple and transparent method to analyze business processes and developing its management system architecture. By introducing ontology and its state, the approach tried to find...The paper discusses efforts of finding a simple and transparent method to analyze business processes and developing its management system architecture. By introducing ontology and its state, the approach tried to find a unified representation and a flexible choreography of business processes. The main idea of the paper is the transformation of ontology's states, which are the most important scenarios of enterprises. The business activity composition, that is, case composition based on an AI technique, Case Based Reason (CBR), which is to solve new problems by retrieving solutions to previous problems, and then store the modified solution. The main interest in CBR relies on that it allows a system to avoid past failures and exploit past successes.展开更多
Enterprises are continuously aiming at improving the execution of processes to achieve a competitive edge.One of the established ways of improving process performance is to assign the most appropriate resources to eac...Enterprises are continuously aiming at improving the execution of processes to achieve a competitive edge.One of the established ways of improving process performance is to assign the most appropriate resources to each task of the process.However,evaluations of business process improvement approaches have established that a method that can guide decision-makers to identify the most appropriate resources for a task of process improvement in a structured way,is missing.It is because the relationship between resources and tasks is less understood and advancement in business process intelligence is also ignored.To address this problem an integrated resource classification framework is presenting that identifies competence,suitability,and preference as the relationship of task with resources.But,only the competence relationship of human resources with a task is presented in this research as a resource competence model.Furthermore,the competency calculation method is presented as a user guider layer for business process intelligencebased resource competence evaluation.The computed capabilities serve as a basic input for choosing the most appropriate resources for each task of the process.Applicability of method is illustrated through a heathcare case study.展开更多
基金Supported by the National Natural Science Foundation,China(No.61402011)the Open Project Program of the Key Laboratory of Embedded System and Service Computing of Ministry of Education(No.ESSCKF2021-05).
文摘Predictive Business Process Monitoring(PBPM)is a significant research area in Business Process Management(BPM)aimed at accurately forecasting future behavioral events.At present,deep learning methods are widely cited in PBPM research,but no method has been effective in fusing data information into the control flow for multi-perspective process prediction.Therefore,this paper proposes a process prediction method based on the hierarchical BERT and multi-perspective data fusion.Firstly,the first layer BERT network learns the correlations between different category attribute data.Then,the attribute data is integrated into a weighted event-level feature vector and input into the second layer BERT network to learn the impact and priority relationship of each event on future predicted events.Next,the multi-head attention mechanism within the framework is visualized for analysis,helping to understand the decision-making logic of the framework and providing visual predictions.Finally,experimental results show that the predictive accuracy of the framework surpasses the current state-of-the-art research methods and significantly enhances the predictive performance of BPM.
基金Supported by the National Natural Science Foundation of China(61502365)
文摘To ensure the efficiency and quality of complex business process design,a mode-based dynamic business process reengineering approach is proposed in this paper.Firstly,the composition of business process is divided into five levels.Business process modes from three levels of mission,content and resource are defined,and the transition relationships between modes are given.Secondly,the architecture model of business process is defined based on the architecture analysis and design language(AADL).The dynamic reengineering framework and implementation procedure are designed.Finally,the AADL architecture models are analyzed and verified to evaluate the business process performance,and a blueprint for reengineering is formulated.Under the guidance of the blueprint,the detailed design and development of attributes such as business processes,activities,resources and cost are completed.Case studies are presented to validate that the mode analysis and dynamic reengineering approach based on the AADL architecture is able to improve the efficiency,reliability and reusability of business process design.
文摘In this paper, after analyzing the predicaments that Chinese traditional logistics enterprises face while launching modem logistics services, the theory of reforming Chinese traditional logistics enterprises with Business Process Reengineering (BPR) is put forward. Then the basic implementation principles are discussed, and the steps of BPR are also analyzed for Chinese logistics enterprises. Moreover, five relevant measures of ensuring the success of BPR for them are concept reengineering, system reengineering, organization reengineering, culture reengineering and technology reengineering.
文摘This paper presents a review of some principle components of Business Process Reengineering(BPR) for the purpose of understanding and deploying BPR related issues. The historical roots of BPR, the Critical Success Factors (CSFs) and enablers of BPR, and the modeling and simulation of BPR are discussed and reviewed.
文摘To satisfy the instancy requirements of resources integration inside and outside the enterprises for resolving the uniformity of information resources for steel enterprises in competing environment, a control model of ISPS-ERP system integration is proposed. The schemes based on regeneration of operation flow are designed here. The well effects are achieved during the implementing course in XG enterprise.
基金The National Natural Science Foundation of China(No60473078)
文摘To achieve an on-demand and dynamic composition model of inter-organizational business processes, a new approach for business process modeling and verification is introduced by using the pi-calculus theory. A new business process model which is multi-role, multi-dimensional, integrated and dynamic is proposed relying on inter-organizational collaboration. Compatible with the traditional linear sequence model, the new model is an M x N multi-dimensional mesh, and provides horizontal and vertical formal descriptions for the collaboration business process model. Finally, the pi-calculus theory is utilized to verify the deadlocks, livelocks and synchronization of the example models. The result shows that the proposed approach is efficient and applicable in inter-organizational business process modeling.
文摘Through the process analysis of cold chain logistics of agricultural products,we find that cold chain logistics of agricultural products contradict the development model of low-carbon economy to some extent.We apply the development idea of low-carbon economy,introduce the thirdparty logistics companies,establish distribution center of cold chain logistics of agricultural products,and strengthen information sharing,to reengineer the process of cold chain logistics of agricultural products in China.The results show that applying low-carbon economy to process reengineering of cold chain logistics of agricultural products,has advantages of increasing added value of products,promoting scale merit and abating lag,plays a role in promoting emission reduction,high efficiency and environmental protection in the process of cold chain logistics of agricultural products in China.
基金Supported by NSFC (No.79770 0 63) and Natural Sciences and En-gineering Research Council of Canada
文摘This paper reports the reengineering of the assembly processes of printed circuit boards (PCBs) used in computers.The new designed assembly processes are quite different from the traditional ones,and the business performance is dramatically improved through establishing parallel workstations,off line workstation,merging workstations and organizing a small teamwork who cooperates in stations.“ITHINK”,a software package of business process reengineering (BPR),was used to analyze the current processes and create new processes.ITHINK is a powerful tool of BPR in modeling business processes,“soft” variables and conducting sensitivity analysis.The new assembly processes were tested over a period of 8 hours simulation.The results show that the new processes can increase throughput by 80% with only requiring less additional resources.The throughput can increase further by 17.5% when a small teamwork cooperates in some stations.
基金This project is supported by National Natural Science Foundation of China (No. 70471009)Natural Science Foundation Project of CQ CSTC, China (No. 2006BA2033).
文摘A set of indices for performance evaluation for business processes with multiple inputs and multiple outputs is proposed, which are found in machinery manufacturers. Based on the traditional methods of data envelopment analysis (DEA) and analytical hierarchical process (AHP), a hybrid model called DEA/AHP model is proposed to deal with the evaluation of business process performance. With the proposed method, the DEA is firstly used to develop a pairwise comparison matrix, and then the AHP is applied to evaluate the performance of business process using the pairwise comparison matrix. The significant advantage of this hybrid model is the use of objective data instead of subjective human judgment for performance evaluation. In the case study, a project of business process reengineering (BPR) with a hydraulic machinery manufacturer is used to demonstrate the effectiveness of the DEA/AHP model.
文摘Business process improvement is a systematic approach used by several organizations to continuously improve their quality of service.Integral to that is analyzing the current performance of each task of the process and assigning the most appropriate resources to each task.In continuation of our previous work,we categorize resources into human and non-human resources.For instance,in the healthcare domain,human resources include doctors,nurses,and other associated staff responsible for the execution of healthcare activities;whereas the non-human resources include surgical and other equipment needed for execution.In this study,we contend that the two types of resources(human and non-human)have a different impact on the process performance,so their suitability should be measured differently.However,no work has been done to evaluate the suitability of non-human resources for the tasks of a process.Consequently,it becomes difficult to identify and subsequently overcome the inefficiencies caused by the non-human resources to the task.To address this problem,we present a three-step method to compute a suitability score of non-human resources for the task.As an evaluation of the proposed method,a healthcare case study is used to illustrate the applicability of the proposed method.Furthermore,we performed a controlled experiment to evaluate the usability of the proposed method.The encouraging response shows the usefulness of the proposed method.
文摘In order to provide a quantitative analysis and verification method for activity diagrams based business process modeling, a formal definition of activity diagrams is introduced. And the basic requirements for activity diagrams based business process models are proposed. Furthermore, the standardized transformation technique between business process models and basic Petri nets is presented and the analysis method for the soundness and well-structured properties of business processes is introduced.
基金supported by the National Natural Science Foundation of China (No. 61502043, No. 61132001)Beijing Natural Science Foundation (No. 4162042)BeiJing Talents Fund (No. 2015000020124G082)
文摘With the growing popularity of data-intensive services on the Internet, the traditional process-centric model for business process meets challenges due to the lack of abilities to describe data semantics and dependencies, resulting in the inflexibility of the design and implement for the processes. This paper proposes a novel data-aware business process model which is able to describe both explicit control flow and implicit data flow. Data model with dependencies which are formulated by Linear-time Temporal Logic(LTL) is presented, and their satisfiability is validated by an automaton-based model checking algorithm. Data dependencies are fully considered in modeling phase, which helps to improve the efficiency and reliability of programming during developing phase. Finally, a prototype system based on j BPM for data-aware workflow is designed using such model, and has been deployed to Beijing Kingfore heating management system to validate the flexibility, efficacy and convenience of our approach for massive coding and large-scale system management in reality.
文摘It is widely known that business negotiation is an indispensable part in international trade and probably the most common type of negotiation.Generally speaking,business negotiation is a process which business negotiators would make the interaction in order to get specific exchange goals.Because of the important role of business negotiations in business world,many Chinese researchers have engaged in study of business and achieved many useful findings.Although there are many researches in the field of business negotiation,focusing on the analysis of relational process of business negotiation is less,which is the main con cern of this thesis.The aim of this thesis is to find the language mechanism and characteristic of business negotiation.At the meantime,negotiators are more likely to attain the deep perception in choosing the better words and structure among the negotiation.
文摘Agile enterprises are built based on agile business processes. Simultaneously, agile enterprises must be able to utilize agile business processes to rapidly respond market opportunities and maintain enterprises’ competitions. But how to evaluate and choose agile business processes is a key problem about building agile enterprises. The paper proposes a goal driven method and an evaluation architecture for business processes’ agility. Furthermore, a four layer configuring model for agile business processes is developed based on the evaluation architecture and it can evaluate and configure agile business processes among alternatives.
基金Supported by the Beijing Natural Science Foundation(9133020)the National Natural Science Foundation of China(70972007)+1 种基金National Sciences Foundation Committee and General Administration of Civil Aviation of China(60672180)Beijing Municipal Natural Science Foundation(9102015)
文摘This paper aims at providing an effective modeling methods for more and more mobile business applications. First a high level Petri nets method-Xml nets is introduced, which combines the advantage of Petri nets and XML. Petri nets have strict mathematics and intuitionistic diagram ex- pression way, rich system describing means and system behavior analytical technology, and the re- lated powerful supporting tools. XML, as an extensible markup language, is already a information description de facto standard. XML nets could be utilized to model both the controlling flow and the data flow of mobile business process effectively, which consequently enables the analysis and optimi- zation of the mobile business processes and could be utilized to simulate the execution of the mobile business process with the Petri nets tools to improve the system execution efficiency. In this paper, to demonstrate the modeling of the controlling flow and data flow of mobile business process, an in- strument repair business case is modeled with XML nets.
基金the National High-Technology Research and Development Program of China (863 Program) (2006AA04Z158, 2006AA01A106)the National Basic Research Program of China (973 Program) (2005CB 321807, 2007CB310805)
文摘In order to support just-in-time reconfiguration of business process execution language (BPEL) process, a template-based mapping method is proposed to map business level process to BPEL process. The method builds up mapping relationships between the key points of business level process and BPEL process, which helps users to adjust the business level process with simplified operations, and automatically maps the changes to BPEL. In addition, a case of the application of the method in a clothing enterprise was illustrated.
文摘Based on the analysis of the common limitations of business processmanagement (BPM) methodologies and the requirements of small and medium sized-enterprises (SMEs),the importance of a 'performance construct' of BPM methodologies is identified, a six-phaseperformance-driven BPM methodology for the production and operation processes of Chinese SMEs isdeveloped. A case study on the process management of a medium-sized enterprise shows a successfulexample of running the methodology.
文摘This paper focuses on BPR oriented business process model based on Petri net. First, the necessary features and requirements for BPR oriented model are analyzed. Then a BPR oriented business process model (BPM) based on Petri net is proposed, and two groups of its model mechanisms are discussed. Then, how to use the proposed BPM for modeling, analyzing and optimizing the business process is further explored. At last, an example is illustrated.
基金Supported bythe Shandong Province Great ScienceTechnology National Projects (004GG4201022)
文摘The paper discusses efforts of finding a simple and transparent method to analyze business processes and developing its management system architecture. By introducing ontology and its state, the approach tried to find a unified representation and a flexible choreography of business processes. The main idea of the paper is the transformation of ontology's states, which are the most important scenarios of enterprises. The business activity composition, that is, case composition based on an AI technique, Case Based Reason (CBR), which is to solve new problems by retrieving solutions to previous problems, and then store the modified solution. The main interest in CBR relies on that it allows a system to avoid past failures and exploit past successes.
文摘Enterprises are continuously aiming at improving the execution of processes to achieve a competitive edge.One of the established ways of improving process performance is to assign the most appropriate resources to each task of the process.However,evaluations of business process improvement approaches have established that a method that can guide decision-makers to identify the most appropriate resources for a task of process improvement in a structured way,is missing.It is because the relationship between resources and tasks is less understood and advancement in business process intelligence is also ignored.To address this problem an integrated resource classification framework is presenting that identifies competence,suitability,and preference as the relationship of task with resources.But,only the competence relationship of human resources with a task is presented in this research as a resource competence model.Furthermore,the competency calculation method is presented as a user guider layer for business process intelligencebased resource competence evaluation.The computed capabilities serve as a basic input for choosing the most appropriate resources for each task of the process.Applicability of method is illustrated through a heathcare case study.