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Critical care nurses and their clinical reasoning for customizing monitor alarms:a mixed-method study
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作者 Mohamad Al Nakhal Mirna Fawaz +3 位作者 Karim Khabaz Ahmad Rayan Salam Bani Hani Mohammed ALBashtawy 《Frontiers of Nursing》 2024年第4期457-468,共12页
Objective:To explore the clinical rationale of critical care nurses for personalizing monitor alarms.One of the most crucial jobs assigned to critical care nurses is monitoring patients'physiological indicators an... Objective:To explore the clinical rationale of critical care nurses for personalizing monitor alarms.One of the most crucial jobs assigned to critical care nurses is monitoring patients'physiological indicators and carrying out the necessary associated interventions.Successful use of equipment in the nursing practice environment will be improved by a thorough understanding of the nurse's approach to alarm configuration.Methods:A mixed-method design integrating quantitative and qualitative components was used.The sample of this study recruited a convenience sample of 60 nurses who have worked in critical care areas.This study took place at Lebanese American University Medical Center Rizk Hospital,utilizing a semi-structured interview with participants.Results:The study demonstrated the high incidence of nuisance alarms and the desensitization of critical care nurses to vital ones.According to the nurses,frequent false alarms and a shortage of staff are the 2 main causes of alarm desensitization.Age was significantly associated with the perception of Smart alarms,according to the data(P=0.03).Four interconnected themes and subcategories that reflect the clinical reasoning process for alarm customization were developed as a result of the study's qualitative component:(1)unit alarm environment;(2)nursing style;(3)motivation to customize;and(4)clinical and technological customization.Conclusions:According to this study,nurses believe that alarms are valuable.However,a qualitative analysis of the experiences revealed that customization has been severely limited since the healthcare team depends on nurses to complete these tasks independently.Additionally,a staffing shortage and lack of technical training at the start of placement have also hindered customization. 展开更多
关键词 customIZATION critical care unit equipment mixed method monitor alarm MOTIVATION nurse’s perception practice environment
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Priority of Factors Affected on Customer's Satisfaction in the E-Banking by Using Kano Model and Analytical Hierarchy Process: A Case of Iranian Commercial Bank 被引量:3
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作者 Younos Vakil Alroaia Mohammad Hemati Kambiz Abdi 《Journal of Modern Accounting and Auditing》 2011年第10期1097-1105,共9页
The aim of the article is to determine the extent to which customer satisfaction's in the e-banking in Semnan area had organizational and customer readiness for developing their services. One of the most important se... The aim of the article is to determine the extent to which customer satisfaction's in the e-banking in Semnan area had organizational and customer readiness for developing their services. One of the most important sectors that plays key role for grasping developed condition is banking sector. Banks like other institutions also look for augmenting their profits and increasing their strength by expansion. The designing of bank must involve selection of those that have sufficient success potential. Hence, from several factors of success, the following three criteria factors have been: selected-customer satisfied, one dimensional, and product fully functional. These factors offers three question multi criteria group extracted from a 16 norms. Also, three criteria factors have been studied over a period of five years and important criteria for evaluating the norms. The Analytical Hierarchy Process (AHP) has been employed to calculate the success potential of each norm. The empirical data comprises the longitudinal survey of the agricultural banking of the Semnan province. The paper, also, finds that product fully functional is placed as the first priority. 展开更多
关键词 customer's satisfaction E-BANKING AHP Iran
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Exploring a Deep Analysis Method for “Click-Stream” Information from the Perspective of the Flow of Bidirectional Value of Customer Relations Based on Ricoeur's Hermeneutic Theory
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作者 王素芬 仓平 +1 位作者 封均康 潘晨隐 《Journal of Donghua University(English Edition)》 EI CAS 2010年第3期321-329,共9页
Click-streams of online shopping are the tracks/trails of interactions between a customer and a vendor.We observe that it is of great importance both in theory and practice to explore a deep analysis method for analyz... Click-streams of online shopping are the tracks/trails of interactions between a customer and a vendor.We observe that it is of great importance both in theory and practice to explore a deep analysis method for analyzing click-stream information of an individual customer in a specific transaction for understanding the bidirectional value transfer within the machine-human interaction of an online store and for its personalization.We analyze the significance,the hierarchical structure and the characteristics of click-stream information and propose that Ricoeur's hermeneutic theory be the foundation of forming such a deep analysis method.Then we use the empirical context information of the click-stream to improve the naive interpretation put forward by Ricoeur.Moreover,we apply the Grounded Theory to extend the deep analysis of Ricoeur's theory of textual interpretation.The improved theory fits well with the needs of interpretation and the analysis of click-stream information.We exemplify and show the feasibility of this analysis method by using data collected(a single case)from a large study of human-computer interaction. 展开更多
关键词 click-stream human-computer interaction bidirectional value transfer of customer relations Ricoeur’s hermeneutic theory
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Customer Retention: Behaviour Perspective Model of Ghanaian Telecommunication Industry Using Multinomial Regression Analysis
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作者 Nelson Doe Dzivor Frank B. K. Twenefour +1 位作者 Emmanuel M. Baah Mathias Gyamfi 《Applied Mathematics》 2022年第1期56-67,共12页
To stay competitive, the mobile telecommunication companies spend millions of Ghana cedi each year on building long-term relationships with their customers. Marketing managers are constantly challenged with the proble... To stay competitive, the mobile telecommunication companies spend millions of Ghana cedi each year on building long-term relationships with their customers. Marketing managers are constantly challenged with the problem of where to channel the limited resources in order to retain existing customers. This study approaches the customer retention problem in the mobile phone sector from a behavioural perspective, applying the Behavioural Perspective Model as the main analytical framework and further exploits some other factors that influence customer retention. The model includes a set of pre-behaviour and post-behaviour factors to study consumer choice, and explains its relevant drivers in a viable and comprehensive way, grounded in radical behaviourism. Data for the analysis were collected from tertiary students from Accra and Takoradi. Data collected were analysed using the multinomial regression technique. Analysis of the data revealed that the Behaviour setting factor is the only significant element in Behaviour Perspective Model. Further exploitation of behaviour situation revealed that the number of networks a customer uses, previous experience of a customer and customer’s intention are significant factors in determining customer retention in Ghana’s mobile telecommunication industry. 展开更多
关键词 Behavioural Perspective Model customer Retention Ghana’s Mobile Telecommunication Industry Multinomial Regression Technique
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Following One's Feelings──An Impression of Zhang Jianhua's New Works
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《China Today》 2002年第3期74-75,共2页
关键词 ZHANG An Impression of Zhang Jianhua’s New Works Following One’s feelings
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I Am Proud to Be Chinese—Israel Epstein’s Chineses Feelings
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《China & The World Cultural Exchange》 1995年第4期5-6,共2页
关键词 BE I Am Proud to Be Chinese Israel Epstein’s Chineses feelings
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CLP's marketing and customer services
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《Electricity》 1998年第2期18-21,共4页
关键词 CLP’s marketing and customer services
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Research on customer-oriented product configuration technology of aircraft
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作者 REN Dong ZHAO Gang YU Yong 《Computer Aided Drafting,Design and Manufacturing》 2013年第1期62-67,共6页
Due to the defects of current aircraft product configuration technology, such as the gap between product design and cus- tomers' requirements, the low configuration efficiency and etc. a customer-oriented product con... Due to the defects of current aircraft product configuration technology, such as the gap between product design and cus- tomers' requirements, the low configuration efficiency and etc. a customer-oriented product configuration solution of aircraft was proposed in this paper. Basing on a deep investigation into the market and the structure of the aircraft, this paper proposed a method of dividing and creating the aircraft options, in which we set up optional constraints to meet the demand of configuration and then optimized the constraint algorithm. This work can help to realize the optimum association between the aircraft options and modules. Basing on a research on customer demand, The paper established a customer demand model and a mapping relationship which exists between customer demand and aircraft options, It can also help to make a great contribution to build customer personalized demand of the aircraft configuration orocess and the aircraft confimiration library. 展开更多
关键词 aircraft product configuration OPTIONs customer's requirements configuration library
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U.S.Cotton Industry Continuing Dialogue on Quality with No.1 Customer
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《China Textile》 2007年第7期10-11,共2页
MEMPHIS-A National Cotton Council delegation traveling to Beijing on June 19-30 will make a number of visits with key Chinese officials to:1)provide updates on the U.S. cotton industry’s efforts to improve its cotton... MEMPHIS-A National Cotton Council delegation traveling to Beijing on June 19-30 will make a number of visits with key Chinese officials to:1)provide updates on the U.S. cotton industry’s efforts to improve its cotton quality and 2) ascertain its Chinese textile customers’needs. 展开更多
关键词 NCC U.s.Cotton Industry Continuing Dialogue on Quality with No.1 customer Mike
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基于SpringBoot的客户关系管理系统设计与实现 被引量:3
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作者 吴伶琳 《无线互联科技》 2023年第24期60-62,共3页
面对数字化转型的挑战,开发基于B/S架构的客户关系管理系统非常有意义。文章对系统进行需求分析,确定系统的架构和功能模块,并对数据库进行设计。系统应用的前端技术主要包括Vue.js框架以及ECharts等组件库,后端技术主要包括SpringBoot... 面对数字化转型的挑战,开发基于B/S架构的客户关系管理系统非常有意义。文章对系统进行需求分析,确定系统的架构和功能模块,并对数据库进行设计。系统应用的前端技术主要包括Vue.js框架以及ECharts等组件库,后端技术主要包括SpringBoot和MySQL。系统实现了用户登录、客户管理、销售管理、数据分析等模块。实践表明该系统能够满足企业日常客户关系管理的需要,有助于提升企业的运营效率。 展开更多
关键词 客户关系管理 B/s架构 springBoot框架 Vue.js框架
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Customization Product Design Based on User's Emotion and Needs 被引量:3
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作者 金纯 张春林 刘文枝 《Defence Technology(防务技术)》 SCIE EI CAS 2005年第2期245-249,共5页
The paper presents a design method that ensures the ingenuity of the product form as well as the whole and exact expression of user’s needs. The key idea is to establish an automatic design system which can transform... The paper presents a design method that ensures the ingenuity of the product form as well as the whole and exact expression of user’s needs. The key idea is to establish an automatic design system which can transform the user’s language needs into the product features in real-time. A rifle was taken as a research instance and soldiers were chosen as evaluation customers. The theory of fuzzy set and semantic difference are adopted to evaluate the relationship between user’s needs and product features as well as their alternatives. FAHP (fuzzy analytic hierarchy process) is utilized to judge the user’s satisfactory forms. This method can also be applied to other product form designs. 展开更多
关键词 user’s needs product form customIZATION fuzzy number
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PROVISIONS OF THE CUSTOMS OF THE PEOPLE’S REPUBLIC OF CHINA ON EXTERNAL AUDIT AND CERTIFICATE OF EXTERNAL AUDIT ISSUED RECENTLY BY THE GENERAL ADMINISTRATION OF CUSTOMS OF THE PEOPLE’S REPUBLIC OF CHINA 被引量:1
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《大经贸》 北大核心 1997年第6期93-93,共1页
In accordance with the regulations as stipulated in the Pro-visions of the Customs of the People’s Republic of China on Ex-ternal Audit, the Customs officers engaged in external audit shalluse the Certificate of Exte... In accordance with the regulations as stipulated in the Pro-visions of the Customs of the People’s Republic of China on Ex-ternal Audit, the Customs officers engaged in external audit shalluse the Certificate of External Audit of the Customs (hereinafterreferred to as Certificate) as of June 5, 1997. The Certificate has ablack leather outer covering and is inlaid inside with a pierced andguilded customs emblem, which consists of the red national em-blem in its upper part, and a key and a truncheon encircled by earsof wheat in its lower part. Put in a leather covering, the Certificateis a card sealed up with plastics, on which there is a bareheadedcolour photo of the holder in the Customs uniform and with a 展开更多
关键词 Pro PROVIsIONs OF THE customs OF THE PEOPLE s REPUBLIC OF CHINA s REPUBLIC OF CHINA ON EXTERNAL AUDIT AND CERTIFICATE OF EXTERNAL AUDIT IssUED RECENTLY BY THE GENERAL ADMINIsTRATION OF customs OF THE PEOPLE
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Folk Culture Writing in Context ~ on Iconic Cultural Custom Annals
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作者 Cai Lei 《学术界》 CSSCI 北大核心 2013年第11期257-261,共5页
Mr.Zhong Jingwen carries forward the tradition of the custom annuals,treating it as the"records"of folklore.Based on the new environment of the Chinese folklore research,Professor Liu Tieliang puts forward t... Mr.Zhong Jingwen carries forward the tradition of the custom annuals,treating it as the"records"of folklore.Based on the new environment of the Chinese folklore research,Professor Liu Tieliang puts forward that the custom annuals are the basic research approach of the subject.As a research approach,the custom annuals take on various forms and deeper academic pursuit.This paper concludes and analyzes the new exploration of theories and practices of the custom annuals writing,pointing out that the iconic cultural custom annuals are important for innovating the writing pattern,strengthening the role of field research and that"feeling"—as a new learning—plays a unique and key role in the exploration of the academic integrity of the custom annuals. 展开更多
关键词 文化习俗 标志性 写作 民俗文化 一年生植物 语境 民间传说 自定义
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Diversity of China's Wedding Traditions and Customs
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《China & The World Cultural Exchange》 2002年第6期35-37,共3页
“Raise your bridal veil and let me have a close look at your face. Your brows are so thin and long, like the crescent in the sky. Your brows are so thin and long, like the bow-shape moon.”By singing this melodious U... “Raise your bridal veil and let me have a close look at your face. Your brows are so thin and long, like the crescent in the sky. Your brows are so thin and long, like the bow-shape moon.”By singing this melodious Uygur love song, I cannot help imagining the unique ethnic weddings of Uygur lovers and recalling the fascinating panorama of "the Second China Cultural Festival on Ethnic Wedding Traditions" recently hosted in Butterfly Lovers Park in Ningbo, a port city in the southeast coast of China. 展开更多
关键词 In Diversity of China’s Wedding Traditions and customs
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Two Customs of China's Ethnic Minorities
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《China & The World Cultural Exchange》 1997年第5期47-47,共1页
关键词 Two customs of China’s Ethnic Minorities
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China's Latest Epic,Marriage Customs of the Tujia People
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作者 CHEN JIAN 《China Today》 1995年第3期52-55,共4页
China'sLatestEpic,MarriageCustomsoftheTujiaPeople¥CHENJIANChina'sethnicminoritiesfinallymakeittocenterstage,... China'sLatestEpic,MarriageCustomsoftheTujiaPeople¥CHENJIANChina'sethnicminoritiesfinallymakeittocenterstage,andChina'stheater... 展开更多
关键词 China’s Latest Epic Marriage customs of the Tujia People
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ESG信息披露能够促进实体企业未来主业发展吗?--基于供应商、客户集中度的探析 被引量:1
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作者 何玲 罗孟旎 《西安航空学院学报》 2023年第6期1-11,38,共12页
ESG信息披露如何基于供应商、客户集中度来为实体企业主业发展提供竞争优势的内在机理尚缺乏研究,鉴于此,以2011—2021年中国资本市场A股实体上市企业的年度数据为研究样本,检验ESG信息披露对企业未来主业业绩的影响,以及供应商和客户... ESG信息披露如何基于供应商、客户集中度来为实体企业主业发展提供竞争优势的内在机理尚缺乏研究,鉴于此,以2011—2021年中国资本市场A股实体上市企业的年度数据为研究样本,检验ESG信息披露对企业未来主业业绩的影响,以及供应商和客户关系在其间的中介效应。研究结果表明:(1)ESG信息披露显著提高了未来主业业绩;(2)ESG信息披露通过降低供应商集中度和客户集中度来促进未来主业发展;(3)从企业、行业和国家层面进一步分析,ESG信息披露对未来主业发展的促进作用在企业成熟期、非污染行业以及新《环保法》出台后更为显著。研究结论对于完善ESG信息披露机制和推动实体经济健康发展具有启示作用。 展开更多
关键词 EsG信息披露 未来主业业绩 供应商集中度 客户集中度
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基于重要性—绩效的公共交通服务质量满意度分析
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作者 韩艳 赵昊 +2 位作者 果林峰 袁昌银 王宇晨 《交通工程》 2024年第6期34-40,共7页
基于顾客满意度模型,挖掘政府购买服务背景下的公交满意度影响机理,从硬件(产品满意度)和软件(服务满意度)两维度构建公共交通满意评价体系;其次,利用结构方程模型确定各公交服务属性在预测整体满意度方面的重要性,采用重要性—绩效分... 基于顾客满意度模型,挖掘政府购买服务背景下的公交满意度影响机理,从硬件(产品满意度)和软件(服务满意度)两维度构建公共交通满意评价体系;其次,利用结构方程模型确定各公交服务属性在预测整体满意度方面的重要性,采用重要性—绩效分析方法确定公共交通满意度指标的改善优先级;最后,以北京某区为例进行实证。结果显示,公共交通软件(服务满意度)的相对重要性高于硬件(产品满意度),采用重要性-绩效分析方法识别公共交通满意度属性的改善优先级,制定并实施改进策略后,满意度提升9.9%。研究为政府购买服务背景下的公共交通服务水平提升、政策建议和策略制定提供理论支撑。 展开更多
关键词 城市公共交通 公共交通服务质量 重要性-绩效矩阵 满意度评价 政府购买服务 顾客满意度理论
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SIMULINK中自定义模块的创建与封装 被引量:26
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作者 胡琳静 孙政顺 《系统仿真学报》 CAS CSCD 2004年第3期488-491,共4页
介绍SIMULINK中用S-函数(System Function)创建和封装用户自定义算法模块的方法,并利用S-函数基本的程序框架资源,编写了实现跟踪-微分器算法的M源文件,应用测试模型测试了其准确性。这一具体实例表明,SIMULINK中S-函数自定义算法模块... 介绍SIMULINK中用S-函数(System Function)创建和封装用户自定义算法模块的方法,并利用S-函数基本的程序框架资源,编写了实现跟踪-微分器算法的M源文件,应用测试模型测试了其准确性。这一具体实例表明,SIMULINK中S-函数自定义算法模块可以大大减少工程人员的编程工作量,简化复杂模块组的搭建,并实现动态仿真过程的可视化,一方面简化了数字仿真过程,另一方面又扩展了SIIMULINK的应用领域。 展开更多
关键词 sIMULINK s-函数 自定义模块 M源文件
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基于SERVQUAL模型的零售药店药学服务质量评价体系构建 被引量:11
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作者 付非 韩艺 冯波 《中国药房》 CAS 北大核心 2016年第28期4030-4032,共3页
目的:为进一步提高零售药店的药学服务质量提供参考。方法:基于SERVQUAL理论构建零售药店药学服务质量评价体系,并以此体系为依据对206例顾客进行问卷调查,分析零售药店的药学服务质量对顾客满意度的影响。结果:结合SERVQUAL量表的有形... 目的:为进一步提高零售药店的药学服务质量提供参考。方法:基于SERVQUAL理论构建零售药店药学服务质量评价体系,并以此体系为依据对206例顾客进行问卷调查,分析零售药店的药学服务质量对顾客满意度的影响。结果:结合SERVQUAL量表的有形性、可靠性、响应性、安全性、移情性等5个维度的内涵,可构建出药学服务质量的上述5个一级指标,以及与之分别对应的药店布局、服务环境、服务人员资格、履行承诺、服务及时性、投诉服务、药师审核处方、工作人员专业能力、建立药历档案、售后服务等27个二级指标。经过对206份问卷中的166份有效问卷进行回归分析表明,各维度对零售药店药学服务质量满意度的影响大小依次为可靠性、有形性、安全性、移情性(权重分别为0.359、0.338、0.230、0.159)。结论:应重点确保服务质量的可靠性,从保障服务人员的资格、履行对顾客的承诺等方面入手,以提高顾客的满意度。 展开更多
关键词 sERVQUAL理论 评价体系 药学服务 服务质量 顾客满意度
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