The plantation occupies great proportion in urban forest in many cities in China. The design and managementforurban forest supplementseach other.Thedesign decides theorientation of management, while the management als...The plantation occupies great proportion in urban forest in many cities in China. The design and managementforurban forest supplementseach other.Thedesign decides theorientation of management, while the management also affects the landscape effects and ecological benefits of the design in reverse. There are many issues on design and management of urban forest. For example,somedesignsonly emphasizethe visualimpressionwhileignoring theecologicalbenefits, the problems of simplifying the forest layer structure and purifying its species composition are ubiquitous,It isshort ofcomprehensiveanalysisof local environment conditions, the phenomena are very outstanding in learning foreign or other city’s model by copying mechanically. The management model is not only monotonous, but also behind the step of urban development and thehuman demand for returning to nature.These unreasonable designs and managements areone of the main reasons for lower ecological benefits, and also caused some other bad aftereffects, such as lower biodiversity and high cost of management, etc. So the thought of close-to-nature design and management in urban forest is proposed and its feasibility and methods are discussed in the paper.展开更多
IT （information technology） services are diverse and complex. Numerous service design methods have been developed for designing and developing products. However, owing to the limited availability of useful tools in ...IT （information technology） services are diverse and complex. Numerous service design methods have been developed for designing and developing products. However, owing to the limited availability of useful tools in IT service design, these methods are ineffective. This study proposes an innovative three-dimensional method for designing IT services. The proposed method considers user requirements, an organization＇s business requirements, service providers＇ management requirements as well as the decision-making criteria of management representatives to ensure a smooth implementation of a designed IT service. Using this method, a prototype system to improve campus wireless local area network services was developed and tested at a university in Taiwan. The prototype system reduced the need for repetitive authentication and the time required to solve service problems and address user complaints. In addition, the service design team observed an approximately 70% reduction in project cycle time. The proposed method provided a systematic means to organize the design and implementation of IT services.展开更多
The growing importance of the service economy during the last 40 years has raised the need for new tools for designing and managing services. As a result, several authors have developed service classification systems,...The growing importance of the service economy during the last 40 years has raised the need for new tools for designing and managing services. As a result, several authors have developed service classification systems, in order to better understand the nature of service operations and provide methods and tools to improve service efficiency and quality. This paper exploits the work resulting from service classification systems and identifies the principal attributes to be considered in service management. The tool introduced for this purpose is the Service Attribute-Process Matrix （SAPM）, which uses selected results from existing service classification schemes to investigate the importance of the significant service attributes to major processes of the service life cycle.展开更多
文摘The plantation occupies great proportion in urban forest in many cities in China. The design and managementforurban forest supplementseach other.Thedesign decides theorientation of management, while the management also affects the landscape effects and ecological benefits of the design in reverse. There are many issues on design and management of urban forest. For example,somedesignsonly emphasizethe visualimpressionwhileignoring theecologicalbenefits, the problems of simplifying the forest layer structure and purifying its species composition are ubiquitous,It isshort ofcomprehensiveanalysisof local environment conditions, the phenomena are very outstanding in learning foreign or other city’s model by copying mechanically. The management model is not only monotonous, but also behind the step of urban development and thehuman demand for returning to nature.These unreasonable designs and managements areone of the main reasons for lower ecological benefits, and also caused some other bad aftereffects, such as lower biodiversity and high cost of management, etc. So the thought of close-to-nature design and management in urban forest is proposed and its feasibility and methods are discussed in the paper.
文摘IT （information technology） services are diverse and complex. Numerous service design methods have been developed for designing and developing products. However, owing to the limited availability of useful tools in IT service design, these methods are ineffective. This study proposes an innovative three-dimensional method for designing IT services. The proposed method considers user requirements, an organization＇s business requirements, service providers＇ management requirements as well as the decision-making criteria of management representatives to ensure a smooth implementation of a designed IT service. Using this method, a prototype system to improve campus wireless local area network services was developed and tested at a university in Taiwan. The prototype system reduced the need for repetitive authentication and the time required to solve service problems and address user complaints. In addition, the service design team observed an approximately 70% reduction in project cycle time. The proposed method provided a systematic means to organize the design and implementation of IT services.
文摘The growing importance of the service economy during the last 40 years has raised the need for new tools for designing and managing services. As a result, several authors have developed service classification systems, in order to better understand the nature of service operations and provide methods and tools to improve service efficiency and quality. This paper exploits the work resulting from service classification systems and identifies the principal attributes to be considered in service management. The tool introduced for this purpose is the Service Attribute-Process Matrix （SAPM）, which uses selected results from existing service classification schemes to investigate the importance of the significant service attributes to major processes of the service life cycle.
