Corporate Performance Management （CPM） system is an information system used to collect, analyze, and visualize key performance indicators （KPIs） to support both business operations and especially strategic decisio...Corporate Performance Management （CPM） system is an information system used to collect, analyze, and visualize key performance indicators （KPIs） to support both business operations and especially strategic decisions. CPM systems display KPIs in forms of scorecard and dashboard so the executives can keep track and evaluate corporate performance. The quality of the information as shown in the KPIs is very crucial for the executives to make the right decisions. Therefore, it is important that the executives must be able to retrieve not only the KPIs but also the quality of those KPIs before using such KPIs in their strategic decisions. The objectives of this study were to determine the role of the CPM system in the organizations, current data and information quality state, problems and perspectives regarding data quality, as well as data quality maturity stage of the organizations. Survey research was used in this study; a questionnaire was sent to collect data from 477 corporations listed in the Stock Exchange of Thailand （SET） on January, 2011. Forty-nine questionnaires were returned. The results show that about half of the organizations have implemented CPM systems. Most organizations are confident in the information in CPM system, but information quality issues are commonly found. Frequent problems regarding information quality are information not up to date, information not ready by time of use, inaccuracy and incomplete. The most concerned and frequently assessed quality dimensions were security, accuracy, completeness, and validity. When asked to prioritize, the most important quality dimensions are accuracy, timeliness, completeness, security, and validity respectively. In addition, most organizations concern about data govemance management and have deployed such measures. This study showed that most organizations are on level 4 on Gartner＇s data governance maturity stage in which data governance is concerned and managed, but still not effective.展开更多
This paper builds a self-adaptive management process in the power system dispatching area, aiming to effectively monitor the grid operation, dynamically adjust control strategy, optimize working process and ensure the...This paper builds a self-adaptive management process in the power system dispatching area, aiming to effectively monitor the grid operation, dynamically adjust control strategy, optimize working process and ensure the continuous improvement of operational performance. By building a negative feedback and dynamic balanced management mechanism, ECPRCB （East China Power Regulation Center Branch） is able to keenly sense the internal and external changes, efficiently coordinate all kinds of resources and improve the operational performance. As a result, self-adaptive management effectively boosts ECPRCB to reach the goal of being a world-class dispatching center with high operational performance, competent internal operation, adequate resources support and strong growth motion.展开更多
随着我国新医改不断推向深入,作为医改成败的关键所在公立医院改革面临新的形势和要求。绩效考核是公立医院改革中非常重要的系统性工程,对于促进公立医院公益性回归,建立现代医院管理制度,提高医院管理水平和调动员工积极性、创造性具...随着我国新医改不断推向深入,作为医改成败的关键所在公立医院改革面临新的形势和要求。绩效考核是公立医院改革中非常重要的系统性工程,对于促进公立医院公益性回归,建立现代医院管理制度,提高医院管理水平和调动员工积极性、创造性具有重要意义。航空总医院在既往绩效考核方式的基础上,导入关键绩效考核法(key performance indi cator,KPI),建立绩效考核体系框架并设定KPI考核指标目标值,促使全院上下对医院发展战略和相关绩效考核目标有了更加清晰和统一的认识。随着新的绩效考核方案的施行,医院在提升医疗质量、减轻患者就医负担、提高医务人员劳动价值等方面取得了明显成效。本文就新的绩效考核方案的设计、执行、效果及存在的问题和建议做一阐述。展开更多
The presence of sub-standard ships has been a long-standing concern in the maritime domain and a slew of measures are implemented to tide over the problem.Measurement is a key to verifying the success of measures adop...The presence of sub-standard ships has been a long-standing concern in the maritime domain and a slew of measures are implemented to tide over the problem.Measurement is a key to verifying the success of measures adopted to enhance maritime safety and protect the marine environment.While there is an abundance of literature based on Port State Control inspections it is argued that in addition to the prevailing indicators of flag State performance deeper insights are to be gained by exploring indicators in other areas such as findings of IMO member State audits.This paper proposes simple and intuitive indicators in conjunction with existing indicators to identify trends in flag State performance and explores application of the indicators to a select set of member States in Latin-America region.The paper concludes that the proposed indicators have the potential for global application.展开更多
文摘Corporate Performance Management （CPM） system is an information system used to collect, analyze, and visualize key performance indicators （KPIs） to support both business operations and especially strategic decisions. CPM systems display KPIs in forms of scorecard and dashboard so the executives can keep track and evaluate corporate performance. The quality of the information as shown in the KPIs is very crucial for the executives to make the right decisions. Therefore, it is important that the executives must be able to retrieve not only the KPIs but also the quality of those KPIs before using such KPIs in their strategic decisions. The objectives of this study were to determine the role of the CPM system in the organizations, current data and information quality state, problems and perspectives regarding data quality, as well as data quality maturity stage of the organizations. Survey research was used in this study; a questionnaire was sent to collect data from 477 corporations listed in the Stock Exchange of Thailand （SET） on January, 2011. Forty-nine questionnaires were returned. The results show that about half of the organizations have implemented CPM systems. Most organizations are confident in the information in CPM system, but information quality issues are commonly found. Frequent problems regarding information quality are information not up to date, information not ready by time of use, inaccuracy and incomplete. The most concerned and frequently assessed quality dimensions were security, accuracy, completeness, and validity. When asked to prioritize, the most important quality dimensions are accuracy, timeliness, completeness, security, and validity respectively. In addition, most organizations concern about data govemance management and have deployed such measures. This study showed that most organizations are on level 4 on Gartner＇s data governance maturity stage in which data governance is concerned and managed, but still not effective.
文摘This paper builds a self-adaptive management process in the power system dispatching area, aiming to effectively monitor the grid operation, dynamically adjust control strategy, optimize working process and ensure the continuous improvement of operational performance. By building a negative feedback and dynamic balanced management mechanism, ECPRCB （East China Power Regulation Center Branch） is able to keenly sense the internal and external changes, efficiently coordinate all kinds of resources and improve the operational performance. As a result, self-adaptive management effectively boosts ECPRCB to reach the goal of being a world-class dispatching center with high operational performance, competent internal operation, adequate resources support and strong growth motion.
文摘随着我国新医改不断推向深入,作为医改成败的关键所在公立医院改革面临新的形势和要求。绩效考核是公立医院改革中非常重要的系统性工程,对于促进公立医院公益性回归,建立现代医院管理制度,提高医院管理水平和调动员工积极性、创造性具有重要意义。航空总医院在既往绩效考核方式的基础上,导入关键绩效考核法(key performance indi cator,KPI),建立绩效考核体系框架并设定KPI考核指标目标值,促使全院上下对医院发展战略和相关绩效考核目标有了更加清晰和统一的认识。随着新的绩效考核方案的施行,医院在提升医疗质量、减轻患者就医负担、提高医务人员劳动价值等方面取得了明显成效。本文就新的绩效考核方案的设计、执行、效果及存在的问题和建议做一阐述。
文摘The presence of sub-standard ships has been a long-standing concern in the maritime domain and a slew of measures are implemented to tide over the problem.Measurement is a key to verifying the success of measures adopted to enhance maritime safety and protect the marine environment.While there is an abundance of literature based on Port State Control inspections it is argued that in addition to the prevailing indicators of flag State performance deeper insights are to be gained by exploring indicators in other areas such as findings of IMO member State audits.This paper proposes simple and intuitive indicators in conjunction with existing indicators to identify trends in flag State performance and explores application of the indicators to a select set of member States in Latin-America region.The paper concludes that the proposed indicators have the potential for global application.
