This study uses TAM to examine the factors that influence the adoption of mobile payment in China.The proposed model is empirically evaluated based on TAM by using data collected from 370 users concerning their percep...This study uses TAM to examine the factors that influence the adoption of mobile payment in China.The proposed model is empirically evaluated based on TAM by using data collected from 370 users concerning their perceptions of mobile payment.The findings indicate that perceived usefulness and perceived ease of use have significant effects on users'attitude.Furthermore,network externality is also an important factor influencing the adoption.But customers have weak perceptions of the risks of M-payment.The results may provide further insights into mobile payment strategies.展开更多
From a global perspective, the develop ment of 3G services in China is quite different from other countries. The factors that influence users' adoption of mobile payment are worth ex ploring. This study employs the T...From a global perspective, the develop ment of 3G services in China is quite different from other countries. The factors that influence users' adoption of mobile payment are worth ex ploring. This study employs the Technology Ac ceptance Model (TAM) to examine determinant factors affecting consumers' acceptance intentions of mobile payment. We adopt Hofstede's cultural dimensions as moderators to extend the TAM model for exploring the impact of uncertainty a voidance on mobile payment acceptance.展开更多
Mobile payment is entering into an era of offline scenarios.According to the quarterly monitoring report about China’s Q2 third-party mobile payment released by Enfodesk on September 15,China’s thirdparty mobile pay...Mobile payment is entering into an era of offline scenarios.According to the quarterly monitoring report about China’s Q2 third-party mobile payment released by Enfodesk on September 15,China’s thirdparty mobile payment market scale reached RMB 3.5 trillion in Q2,up 22.81% month-on-month.The market generally keeps a stable structure—Alipay dominating the first position with an overwhelmingly market share of 74.31%,Mowed by Tenpay(WeChat pay and QQpurse)with a market share of 13.18% and Lakala with a market share of 6.3%.展开更多
This study explored user satisfaction with mobile payments by applying a novel structural topic model.Specifically,we collected 17,927 online reviews of a specific mobile payment(i.e.,PayPal).Then,we employed a struct...This study explored user satisfaction with mobile payments by applying a novel structural topic model.Specifically,we collected 17,927 online reviews of a specific mobile payment(i.e.,PayPal).Then,we employed a structural topic model to investigate the relationship between the attributes extracted from online reviews and user satisfaction with mobile payment.Consequently,we discovered that“lack of reliability”and“poor customer service”tend to appear in negative reviews.Whereas,the terms“convenience,”“user-friendly interface,”“simple process,”and“secure system”tend to appear in positive reviews.On the basis of information system success theory,we categorized the topics“convenience,”“user-friendly interface,”and“simple process,”as system quality.In addition,“poor customer service”was categorized as service quality.Furthermore,based on the previous studies of trust and security,“lack of reliability”and“secure system”were categorized as trust and security,respectively.These outcomes indicate that users are satisfied when they perceive that system quality and security of specific mobile payments are great.On the contrary,users are dissatisfied when they feel that service quality and reliability of specific mobile payments is lacking.Overall,our research implies that a novel structural topic model is an effective method to explore mobile payment user experience.展开更多
The goal of this paper is to spot out factors affecting the intention to use mobile payment service plan in Vietnam. This study attempts to analyze the impact of various variables extracted from mobility, convenience,...The goal of this paper is to spot out factors affecting the intention to use mobile payment service plan in Vietnam. This study attempts to analyze the impact of various variables extracted from mobility, convenience, compatibility, M-payment knowledge, ease to use, usefulness, risk,, trust, and safe to use on intention to use mobile payment. Quantitative questionnaire is used to measure responses of participants. The statistical analysis method employed in this study is to apply Structural Equation Modeling to test all hypotheses. The results indicate that the strong predictors of the intention to use M-payment are perceived ease of use and perceived usefulness. All respondents show that they do not care about risk when they have intention to use mobile payment services. Convenience of mobility, compatibility, and mobile payment knowledge have impacts on ease to use and usefulness. Among of them, compatibility has the most significant impact o11 ease to use and usefulness in the opinion of those surveyed. Specially, it proved that trust of safe to use has no significant impact on usefulness, but instead has direct impact on intension to use mobile payment services. The outcomes of this research have important connotations for the improvement and development of mobile payment services in Vietnam. Therefore, at the end of this paper, some suggestions based on research results are given for the future development of mobile payment service business in Vietnam.展开更多
. In this paper, the main driving factors affecting the customer loyalty of a third party mobile payment service were chosen by combining with the actual situation of the third party mobile payment service and custome.... In this paper, the main driving factors affecting the customer loyalty of a third party mobile payment service were chosen by combining with the actual situation of the third party mobile payment service and customer spending habits in China. The assumed relations between all affecting factors and the customer loyalty of a third party mobile payment platform were proposed, and a model for studying customer loyalty was established and also a conclusion was made through the questionnaire survey analysis data. Finally, suggestions on improving the loyalty of the customers of a third party mobile payment platform are presented.展开更多
With the continuous development of the Internet,e-commerce and popularization of financial payment means,traditional constraints have become unfavorable factors in our country's economic development.Meanwhile,the ...With the continuous development of the Internet,e-commerce and popularization of financial payment means,traditional constraints have become unfavorable factors in our country's economic development.Meanwhile,the rapid development of mobile communications provides solid basis for the development of mobile payment business.In this case,the mobile payment industry naturally will become an industry to deal with all walks of life and promote the development of logistics,manufacturing,service industries,public information and all kinds of innovative mobile technology.Then a branch of financial payment will naturally be formed.As mobile technology continuously improves cost savings and the efficiency of payment,the development of the mobile payment industry began to be analyzed.In this thesis,for study Chinese mobile payment,a detailed analysis of the development status will be investigated,the problems of development of China's mobile payment will be revealed and the strategic development of the final payment will be put forward.They all have profound significance.展开更多
Contactless mobile payment devices are fast, convenient and user friendly means for executing small value business transactions. This kind of transactions is preferred to be executed conveniently and on the fly by jus...Contactless mobile payment devices are fast, convenient and user friendly means for executing small value business transactions. This kind of transactions is preferred to be executed conveniently and on the fly by just tapping a mobile payment device to a mobile terminal. Mobility, convenience and fast transaction execution are very important payment system properties in potentially crowded places such as in public transportation. These properties are in practice causing transaction execution problems, such as: delays in offline transaction execution, transaction atomicity failures caused by mobile data communication drops, lack of central control on mobile transaction system components and increased vulnerability risk caused by easy physical access to the mobile transaction system components. This paper describes a holistic transaction processing model for resolving mentioned problems in micropayment mobile touch-and-go transaction systems. Defined processing model was implemented on real public transportation mobile payment system where it was proven as a robust solution for execution of small value touch-and-go mobile ticketing transactions.展开更多
With the increasing popularity of fintech, i.e., financial technology, the e-commerce market has grown rapidly in the past decade, such that mobile devices enjoy unprecedented popularity and are playing an ever ncreas...With the increasing popularity of fintech, i.e., financial technology, the e-commerce market has grown rapidly in the past decade, such that mobile devices enjoy unprecedented popularity and are playing an ever ncreasing role in e-commerce. This is especially true of mobile payments, which are attracting increasing attention However, the occurrence of many traditional financial mishaps has exposed the challenges inherent in online authentication technology that is based on traditional modes of realizing the healthy and stable development of mobile payment. In addition, this technology ensures user account security and privacy. In this paper, we propose a Secure Mutual Authentication Protocol (SMAP) based on the Universal 2nd Factor (U2F) protocol for mobile payment. To guarantee reliable service, we use an asymmetric cryptosystem for achieving mutual authentication between the server and client, which can resist fake servers and forged terminals. Compared to the modes currently used, the proposed protocol strengthens the security of user account information as well as individual privacy throughout the mobile-payment transaction process. Practical application has proven the security and convenience of the proposed protoco展开更多
In this paper, we propose a trusted mobile payment environment (TMPE) based on trusted computing and virtualization technology. There are a normal operating system (OS) and a trusted OS (TOS) in TMPE. We store t...In this paper, we propose a trusted mobile payment environment (TMPE) based on trusted computing and virtualization technology. There are a normal operating system (OS) and a trusted OS (TOS) in TMPE. We store the image of TOS in a memory card to hinder tampering. The integrity of TOS is protected by means of a trusted platform module (TPM). TOS can only be updated through a trusted third party. In addition, virtualization technology is applied to isolate TOS from normal OS. Users complete ordinary affairs in normal OS and security-sensitive affairs in TOS. TMPE can offer users a highly protected environment for mobile payment. Moreover, TMPE has good compatibility in different hardware architectures of mobile platforms. As the evaluation shows, TMPE satisfies the requirement of mobile payment well.展开更多
This paper presents a fully integrated carrier clock recovery circuit for a mobile payment application. The architecture is based on a sampling-detection module and a charge pump phase locked loop. Compared with clock...This paper presents a fully integrated carrier clock recovery circuit for a mobile payment application. The architecture is based on a sampling-detection module and a charge pump phase locked loop. Compared with clock recovery in conventional 13.56 MHz transponders, this circuit can recover a high-precision consecutive carrier clock from the on/off keying (OOK) signal sent by interrogators. Fabricated by a SMIC 0.18-μm EEPROM CMOS process, this chip works from a single power supply as low as 1.5 V. Measurement results show that this circuit provides 0.34% frequency deviation and 8 mV sensitivity.展开更多
The popularization of the mobile internet has given rise to demand for flexible and convenient payment methods. For China, it is necessary to keep pace with or even lead the trend of innovation and development in the ...The popularization of the mobile internet has given rise to demand for flexible and convenient payment methods. For China, it is necessary to keep pace with or even lead the trend of innovation and development in the age of mobile payment. From the perspective of systems engineering, this paper introduces research and implementation of China Union Pay's mobile payment project. The general requirements and core engineering problems of the mobile payment project are summarized based on analyses of the characteristics and engineering difficulties of this project. Integration of innovative technologies is introduced to resolve the contradiction between ease-of-use and security. A rapid iterative development process is adopted to improve the product release efficiency as well as the users' experience. The launch of the mobile payment project also opens the window to coordinating and upgrading the whole payment industry chains.展开更多
Mobile medical service has become an indispensable method for the hospitals to improve service quality, while mobile payment has provided an effective solution for solving the problems of long queuing, long examinatio...Mobile medical service has become an indispensable method for the hospitals to improve service quality, while mobile payment has provided an effective solution for solving the problems of long queuing, long examination time, long waiting before being hospitalized and short time of diagnosis and treatment of the traditional outpatient services. With the increasing diversification of payment methods, it is necessary for the hospitals to establish a unified payment platform in order to support different business scenarios according to needs and standardize the interfaces of various developers and manufacturers. In addition, it will help the Financial Department timely identify the problems in the tons of transaction data and better serve the goals of the hospitals to streamline the procedures of medical services and achieve concentrated information management.展开更多
This study investigates how financial literacy and behavioral traits affect the adoption of electronic payment(ePayment)services in Japan.We construct a financial literacy index using a representative sample of 25,000...This study investigates how financial literacy and behavioral traits affect the adoption of electronic payment(ePayment)services in Japan.We construct a financial literacy index using a representative sample of 25,000 individuals from the Bank of Japan’s 2019 Financial Literacy Survey.We then analyze the relationship between this index and the extensive and intensive usage of two types of payment services:electronic money(e-money)and mobile payment apps.Using an instrumental variable approach,we find that higher financial literacy is positively associated with a higher likelihood of adopting ePayment services.The empirical results suggest that individuals with higher financial literacy use payment services more frequently.We also find that risk-averse people are less likely to adopt and use ePayment services,whereas people with herd behavior tend to adopt and use ePayment services more.Our empirical results also suggest that the effects of financial literacy on the adoption and use of ePayment differ among people with different behavioral traits.展开更多
With the growing intelligence and popularity of mobile phones, and the trend of cellular network's convergence to IP based network, more and more mobile applications emerge on the market. For mission critical applica...With the growing intelligence and popularity of mobile phones, and the trend of cellular network's convergence to IP based network, more and more mobile applications emerge on the market. For mission critical applications, like the electronic payment which will be discussed in this paper, the lack of trust in the underlying mobile infrastructure and secure interface to legacy systems (for this case, the banking systems) poses obstacles to their widespread presence in mobile services. Recently, the exposure of hacking of iPhone and other smart phones further emphasizes the criticality of establishing a trust platform for mobile applications. This paper analyzes the building blocks of the trusted smart phone, and proposes a framework to provide a trusted platform for mobile electronic payment. Such a proposed system may allow direct interface to the banking systems due to the banking industry recognized strong security, and hence, may enable its widespread use.展开更多
Internet based technologies, such as mobile payments, social networks, search engines and cloud computation, will lead to a paradigm shift in financial sector. Beside indirect financing via commercial banks and direct...Internet based technologies, such as mobile payments, social networks, search engines and cloud computation, will lead to a paradigm shift in financial sector. Beside indirect financing via commercial banks and direct financing through security markets, a third way to conduct financial activities will emerge, which we call "internet finance'" This paper presents a detailed analysis of payment, information processing and resource allocation under internet finance.展开更多
基金supported by China Fundamental Research Funds for the Central Universities under Grant No.BUPT2011RC1005
文摘This study uses TAM to examine the factors that influence the adoption of mobile payment in China.The proposed model is empirically evaluated based on TAM by using data collected from 370 users concerning their perceptions of mobile payment.The findings indicate that perceived usefulness and perceived ease of use have significant effects on users'attitude.Furthermore,network externality is also an important factor influencing the adoption.But customers have weak perceptions of the risks of M-payment.The results may provide further insights into mobile payment strategies.
基金the National Natural Science Foundation of China,the State Major Science and Technology Special Projects,the Science Technology Innovation Foundation for Young Teachers in BUPT
文摘From a global perspective, the develop ment of 3G services in China is quite different from other countries. The factors that influence users' adoption of mobile payment are worth ex ploring. This study employs the Technology Ac ceptance Model (TAM) to examine determinant factors affecting consumers' acceptance intentions of mobile payment. We adopt Hofstede's cultural dimensions as moderators to extend the TAM model for exploring the impact of uncertainty a voidance on mobile payment acceptance.
文摘Mobile payment is entering into an era of offline scenarios.According to the quarterly monitoring report about China’s Q2 third-party mobile payment released by Enfodesk on September 15,China’s thirdparty mobile payment market scale reached RMB 3.5 trillion in Q2,up 22.81% month-on-month.The market generally keeps a stable structure—Alipay dominating the first position with an overwhelmingly market share of 74.31%,Mowed by Tenpay(WeChat pay and QQpurse)with a market share of 13.18% and Lakala with a market share of 6.3%.
基金This work was supported by a National Research Foundation of Korea(NRF)grant funded by the Korean government(NRF-2020R1A2C1014957).
文摘This study explored user satisfaction with mobile payments by applying a novel structural topic model.Specifically,we collected 17,927 online reviews of a specific mobile payment(i.e.,PayPal).Then,we employed a structural topic model to investigate the relationship between the attributes extracted from online reviews and user satisfaction with mobile payment.Consequently,we discovered that“lack of reliability”and“poor customer service”tend to appear in negative reviews.Whereas,the terms“convenience,”“user-friendly interface,”“simple process,”and“secure system”tend to appear in positive reviews.On the basis of information system success theory,we categorized the topics“convenience,”“user-friendly interface,”and“simple process,”as system quality.In addition,“poor customer service”was categorized as service quality.Furthermore,based on the previous studies of trust and security,“lack of reliability”and“secure system”were categorized as trust and security,respectively.These outcomes indicate that users are satisfied when they perceive that system quality and security of specific mobile payments are great.On the contrary,users are dissatisfied when they feel that service quality and reliability of specific mobile payments is lacking.Overall,our research implies that a novel structural topic model is an effective method to explore mobile payment user experience.
文摘The goal of this paper is to spot out factors affecting the intention to use mobile payment service plan in Vietnam. This study attempts to analyze the impact of various variables extracted from mobility, convenience, compatibility, M-payment knowledge, ease to use, usefulness, risk,, trust, and safe to use on intention to use mobile payment. Quantitative questionnaire is used to measure responses of participants. The statistical analysis method employed in this study is to apply Structural Equation Modeling to test all hypotheses. The results indicate that the strong predictors of the intention to use M-payment are perceived ease of use and perceived usefulness. All respondents show that they do not care about risk when they have intention to use mobile payment services. Convenience of mobility, compatibility, and mobile payment knowledge have impacts on ease to use and usefulness. Among of them, compatibility has the most significant impact o11 ease to use and usefulness in the opinion of those surveyed. Specially, it proved that trust of safe to use has no significant impact on usefulness, but instead has direct impact on intension to use mobile payment services. The outcomes of this research have important connotations for the improvement and development of mobile payment services in Vietnam. Therefore, at the end of this paper, some suggestions based on research results are given for the future development of mobile payment service business in Vietnam.
文摘. In this paper, the main driving factors affecting the customer loyalty of a third party mobile payment service were chosen by combining with the actual situation of the third party mobile payment service and customer spending habits in China. The assumed relations between all affecting factors and the customer loyalty of a third party mobile payment platform were proposed, and a model for studying customer loyalty was established and also a conclusion was made through the questionnaire survey analysis data. Finally, suggestions on improving the loyalty of the customers of a third party mobile payment platform are presented.
文摘With the continuous development of the Internet,e-commerce and popularization of financial payment means,traditional constraints have become unfavorable factors in our country's economic development.Meanwhile,the rapid development of mobile communications provides solid basis for the development of mobile payment business.In this case,the mobile payment industry naturally will become an industry to deal with all walks of life and promote the development of logistics,manufacturing,service industries,public information and all kinds of innovative mobile technology.Then a branch of financial payment will naturally be formed.As mobile technology continuously improves cost savings and the efficiency of payment,the development of the mobile payment industry began to be analyzed.In this thesis,for study Chinese mobile payment,a detailed analysis of the development status will be investigated,the problems of development of China's mobile payment will be revealed and the strategic development of the final payment will be put forward.They all have profound significance.
文摘Contactless mobile payment devices are fast, convenient and user friendly means for executing small value business transactions. This kind of transactions is preferred to be executed conveniently and on the fly by just tapping a mobile payment device to a mobile terminal. Mobility, convenience and fast transaction execution are very important payment system properties in potentially crowded places such as in public transportation. These properties are in practice causing transaction execution problems, such as: delays in offline transaction execution, transaction atomicity failures caused by mobile data communication drops, lack of central control on mobile transaction system components and increased vulnerability risk caused by easy physical access to the mobile transaction system components. This paper describes a holistic transaction processing model for resolving mentioned problems in micropayment mobile touch-and-go transaction systems. Defined processing model was implemented on real public transportation mobile payment system where it was proven as a robust solution for execution of small value touch-and-go mobile ticketing transactions.
基金supported by the National Key R&D Program of China (No. 2017YFB0802600)the National Natural Science Foundation of China (Nos. 61772403 and U1401251)+1 种基金the Natural Science Basic Research Plan in Shaanxi Province of China (No. 2017JM6004)National 111 Program of China (Nos. B16037 and B08038)
文摘With the increasing popularity of fintech, i.e., financial technology, the e-commerce market has grown rapidly in the past decade, such that mobile devices enjoy unprecedented popularity and are playing an ever ncreasing role in e-commerce. This is especially true of mobile payments, which are attracting increasing attention However, the occurrence of many traditional financial mishaps has exposed the challenges inherent in online authentication technology that is based on traditional modes of realizing the healthy and stable development of mobile payment. In addition, this technology ensures user account security and privacy. In this paper, we propose a Secure Mutual Authentication Protocol (SMAP) based on the Universal 2nd Factor (U2F) protocol for mobile payment. To guarantee reliable service, we use an asymmetric cryptosystem for achieving mutual authentication between the server and client, which can resist fake servers and forged terminals. Compared to the modes currently used, the proposed protocol strengthens the security of user account information as well as individual privacy throughout the mobile-payment transaction process. Practical application has proven the security and convenience of the proposed protoco
基金Supported by the National Basic Research Program of China(973 Program)(2014CB340600)the National Natural Science Foundation of China(61173138,61103628,61103220)the Intel Collaborative Research Project
文摘In this paper, we propose a trusted mobile payment environment (TMPE) based on trusted computing and virtualization technology. There are a normal operating system (OS) and a trusted OS (TOS) in TMPE. We store the image of TOS in a memory card to hinder tampering. The integrity of TOS is protected by means of a trusted platform module (TPM). TOS can only be updated through a trusted third party. In addition, virtualization technology is applied to isolate TOS from normal OS. Users complete ordinary affairs in normal OS and security-sensitive affairs in TOS. TMPE can offer users a highly protected environment for mobile payment. Moreover, TMPE has good compatibility in different hardware architectures of mobile platforms. As the evaluation shows, TMPE satisfies the requirement of mobile payment well.
基金Proiect supported by the Important National Science&Technology Specific Projects(No.2009ZX03001-012-03).
文摘This paper presents a fully integrated carrier clock recovery circuit for a mobile payment application. The architecture is based on a sampling-detection module and a charge pump phase locked loop. Compared with clock recovery in conventional 13.56 MHz transponders, this circuit can recover a high-precision consecutive carrier clock from the on/off keying (OOK) signal sent by interrogators. Fabricated by a SMIC 0.18-μm EEPROM CMOS process, this chip works from a single power supply as low as 1.5 V. Measurement results show that this circuit provides 0.34% frequency deviation and 8 mV sensitivity.
文摘The popularization of the mobile internet has given rise to demand for flexible and convenient payment methods. For China, it is necessary to keep pace with or even lead the trend of innovation and development in the age of mobile payment. From the perspective of systems engineering, this paper introduces research and implementation of China Union Pay's mobile payment project. The general requirements and core engineering problems of the mobile payment project are summarized based on analyses of the characteristics and engineering difficulties of this project. Integration of innovative technologies is introduced to resolve the contradiction between ease-of-use and security. A rapid iterative development process is adopted to improve the product release efficiency as well as the users' experience. The launch of the mobile payment project also opens the window to coordinating and upgrading the whole payment industry chains.
文摘Mobile medical service has become an indispensable method for the hospitals to improve service quality, while mobile payment has provided an effective solution for solving the problems of long queuing, long examination time, long waiting before being hospitalized and short time of diagnosis and treatment of the traditional outpatient services. With the increasing diversification of payment methods, it is necessary for the hospitals to establish a unified payment platform in order to support different business scenarios according to needs and standardize the interfaces of various developers and manufacturers. In addition, it will help the Financial Department timely identify the problems in the tons of transaction data and better serve the goals of the hospitals to streamline the procedures of medical services and achieve concentrated information management.
基金National Foundation for Science and Technology Development(No.502.01-2020.308).
文摘This study investigates how financial literacy and behavioral traits affect the adoption of electronic payment(ePayment)services in Japan.We construct a financial literacy index using a representative sample of 25,000 individuals from the Bank of Japan’s 2019 Financial Literacy Survey.We then analyze the relationship between this index and the extensive and intensive usage of two types of payment services:electronic money(e-money)and mobile payment apps.Using an instrumental variable approach,we find that higher financial literacy is positively associated with a higher likelihood of adopting ePayment services.The empirical results suggest that individuals with higher financial literacy use payment services more frequently.We also find that risk-averse people are less likely to adopt and use ePayment services,whereas people with herd behavior tend to adopt and use ePayment services more.Our empirical results also suggest that the effects of financial literacy on the adoption and use of ePayment differ among people with different behavioral traits.
基金This work was supported by the National Nature Science Foundation of China under Grant No.60472014.
文摘With the growing intelligence and popularity of mobile phones, and the trend of cellular network's convergence to IP based network, more and more mobile applications emerge on the market. For mission critical applications, like the electronic payment which will be discussed in this paper, the lack of trust in the underlying mobile infrastructure and secure interface to legacy systems (for this case, the banking systems) poses obstacles to their widespread presence in mobile services. Recently, the exposure of hacking of iPhone and other smart phones further emphasizes the criticality of establishing a trust platform for mobile applications. This paper analyzes the building blocks of the trusted smart phone, and proposes a framework to provide a trusted platform for mobile electronic payment. Such a proposed system may allow direct interface to the banking systems due to the banking industry recognized strong security, and hence, may enable its widespread use.
文摘Internet based technologies, such as mobile payments, social networks, search engines and cloud computation, will lead to a paradigm shift in financial sector. Beside indirect financing via commercial banks and direct financing through security markets, a third way to conduct financial activities will emerge, which we call "internet finance'" This paper presents a detailed analysis of payment, information processing and resource allocation under internet finance.