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Consumer Entry: Impact on Expert's Pricing and Overcharging Behavior
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作者 Qijun Qiu Li Jiang 《Journal of Systems Science and Systems Engineering》 SCIE EI CSCD 2021年第2期236-250,共15页
In a credence goods market,a consumer(he)is unaware of his true need,w hich can be either intense or minor.A n expert(she)designs a menu that either charges a u n iform price to both services,termed pooling pricing,or... In a credence goods market,a consumer(he)is unaware of his true need,w hich can be either intense or minor.A n expert(she)designs a menu that either charges a u n iform price to both services,termed pooling pricing,or varies charges according to service types,termed differential pricing.Learning the menu offered by the expert and anticipating her behavior in serving consumers,a consumer weighs the expected u tility of service provision against the cost incurred in transportation to decide w hether to visit the expert,termed entry decision.Upon arrival of a consumer,the expert discerns his true need and recommends a service along w ith the associated charge.Under the lia b ility assumption,the expert provides a service to satisfy the consumer's need.However,the consumer is unable to discern the nature of the service actually provided.This can induce the expert w ho adopts differential pricing to recommend intense service to a consumer w ith m inor need,termed overcharging.We investigate the effects of consumers'entry decision on the expert's optim al pricing strategy and the occurrence of overcharging,and study the robustness of the main results to practical features. 展开更多
关键词 credence goods consumer entry OVERCHARGING PRICING COMPETITION
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