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Customization Product Design Based on User's Emotion and Needs 被引量:3
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作者 金纯 张春林 刘文枝 《Defence Technology(防务技术)》 SCIE EI CAS 2005年第2期245-249,共5页
The paper presents a design method that ensures the ingenuity of the product form as well as the whole and exact expression of user’s needs. The key idea is to establish an automatic design system which can transform... The paper presents a design method that ensures the ingenuity of the product form as well as the whole and exact expression of user’s needs. The key idea is to establish an automatic design system which can transform the user’s language needs into the product features in real-time. A rifle was taken as a research instance and soldiers were chosen as evaluation customers. The theory of fuzzy set and semantic difference are adopted to evaluate the relationship between user’s needs and product features as well as their alternatives. FAHP (fuzzy analytic hierarchy process) is utilized to judge the user’s satisfactory forms. This method can also be applied to other product form designs. 展开更多
关键词 user’s needs product form customIZATION fuzzy number
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Priority of Factors Affected on Customer's Satisfaction in the E-Banking by Using Kano Model and Analytical Hierarchy Process: A Case of Iranian Commercial Bank 被引量:3
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作者 Younos Vakil Alroaia Mohammad Hemati Kambiz Abdi 《Journal of Modern Accounting and Auditing》 2011年第10期1097-1105,共9页
The aim of the article is to determine the extent to which customer satisfaction's in the e-banking in Semnan area had organizational and customer readiness for developing their services. One of the most important se... The aim of the article is to determine the extent to which customer satisfaction's in the e-banking in Semnan area had organizational and customer readiness for developing their services. One of the most important sectors that plays key role for grasping developed condition is banking sector. Banks like other institutions also look for augmenting their profits and increasing their strength by expansion. The designing of bank must involve selection of those that have sufficient success potential. Hence, from several factors of success, the following three criteria factors have been: selected-customer satisfied, one dimensional, and product fully functional. These factors offers three question multi criteria group extracted from a 16 norms. Also, three criteria factors have been studied over a period of five years and important criteria for evaluating the norms. The Analytical Hierarchy Process (AHP) has been employed to calculate the success potential of each norm. The empirical data comprises the longitudinal survey of the agricultural banking of the Semnan province. The paper, also, finds that product fully functional is placed as the first priority. 展开更多
关键词 customer's satisfaction E-BANKING AHP Iran
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PROVISIONS OF THE CUSTOMS OF THE PEOPLE’S REPUBLIC OF CHINA ON EXTERNAL AUDIT AND CERTIFICATE OF EXTERNAL AUDIT ISSUED RECENTLY BY THE GENERAL ADMINISTRATION OF CUSTOMS OF THE PEOPLE’S REPUBLIC OF CHINA 被引量:1
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《大经贸》 北大核心 1997年第6期93-93,共1页
In accordance with the regulations as stipulated in the Pro-visions of the Customs of the People’s Republic of China on Ex-ternal Audit, the Customs officers engaged in external audit shalluse the Certificate of Exte... In accordance with the regulations as stipulated in the Pro-visions of the Customs of the People’s Republic of China on Ex-ternal Audit, the Customs officers engaged in external audit shalluse the Certificate of External Audit of the Customs (hereinafterreferred to as Certificate) as of June 5, 1997. The Certificate has ablack leather outer covering and is inlaid inside with a pierced andguilded customs emblem, which consists of the red national em-blem in its upper part, and a key and a truncheon encircled by earsof wheat in its lower part. Put in a leather covering, the Certificateis a card sealed up with plastics, on which there is a bareheadedcolour photo of the holder in the Customs uniform and with a 展开更多
关键词 Pro PROVIsIONs OF THE customs OF THE PEOPLE s REPUBLIC OF CHINA s REPUBLIC OF CHINA ON EXTERNAL AUDIT AND CERTIFICATE OF EXTERNAL AUDIT IssUED RECENTLY BY THE GENERAL ADMINIsTRATION OF customs OF THE PEOPLE
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Exploring a Deep Analysis Method for “Click-Stream” Information from the Perspective of the Flow of Bidirectional Value of Customer Relations Based on Ricoeur's Hermeneutic Theory
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作者 王素芬 仓平 +1 位作者 封均康 潘晨隐 《Journal of Donghua University(English Edition)》 EI CAS 2010年第3期321-329,共9页
Click-streams of online shopping are the tracks/trails of interactions between a customer and a vendor.We observe that it is of great importance both in theory and practice to explore a deep analysis method for analyz... Click-streams of online shopping are the tracks/trails of interactions between a customer and a vendor.We observe that it is of great importance both in theory and practice to explore a deep analysis method for analyzing click-stream information of an individual customer in a specific transaction for understanding the bidirectional value transfer within the machine-human interaction of an online store and for its personalization.We analyze the significance,the hierarchical structure and the characteristics of click-stream information and propose that Ricoeur's hermeneutic theory be the foundation of forming such a deep analysis method.Then we use the empirical context information of the click-stream to improve the naive interpretation put forward by Ricoeur.Moreover,we apply the Grounded Theory to extend the deep analysis of Ricoeur's theory of textual interpretation.The improved theory fits well with the needs of interpretation and the analysis of click-stream information.We exemplify and show the feasibility of this analysis method by using data collected(a single case)from a large study of human-computer interaction. 展开更多
关键词 click-stream human-computer interaction bidirectional value transfer of customer relations Ricoeur’s hermeneutic theory
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Customer Retention: Behaviour Perspective Model of Ghanaian Telecommunication Industry Using Multinomial Regression Analysis
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作者 Nelson Doe Dzivor Frank B. K. Twenefour +1 位作者 Emmanuel M. Baah Mathias Gyamfi 《Applied Mathematics》 2022年第1期56-67,共12页
To stay competitive, the mobile telecommunication companies spend millions of Ghana cedi each year on building long-term relationships with their customers. Marketing managers are constantly challenged with the proble... To stay competitive, the mobile telecommunication companies spend millions of Ghana cedi each year on building long-term relationships with their customers. Marketing managers are constantly challenged with the problem of where to channel the limited resources in order to retain existing customers. This study approaches the customer retention problem in the mobile phone sector from a behavioural perspective, applying the Behavioural Perspective Model as the main analytical framework and further exploits some other factors that influence customer retention. The model includes a set of pre-behaviour and post-behaviour factors to study consumer choice, and explains its relevant drivers in a viable and comprehensive way, grounded in radical behaviourism. Data for the analysis were collected from tertiary students from Accra and Takoradi. Data collected were analysed using the multinomial regression technique. Analysis of the data revealed that the Behaviour setting factor is the only significant element in Behaviour Perspective Model. Further exploitation of behaviour situation revealed that the number of networks a customer uses, previous experience of a customer and customer’s intention are significant factors in determining customer retention in Ghana’s mobile telecommunication industry. 展开更多
关键词 Behavioural Perspective Model customer Retention Ghana’s Mobile Telecommunication Industry Multinomial Regression Technique
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Diversity of China's Wedding Traditions and Customs
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《China & The World Cultural Exchange》 2002年第6期35-37,共3页
“Raise your bridal veil and let me have a close look at your face. Your brows are so thin and long, like the crescent in the sky. Your brows are so thin and long, like the bow-shape moon.”By singing this melodious U... “Raise your bridal veil and let me have a close look at your face. Your brows are so thin and long, like the crescent in the sky. Your brows are so thin and long, like the bow-shape moon.”By singing this melodious Uygur love song, I cannot help imagining the unique ethnic weddings of Uygur lovers and recalling the fascinating panorama of "the Second China Cultural Festival on Ethnic Wedding Traditions" recently hosted in Butterfly Lovers Park in Ningbo, a port city in the southeast coast of China. 展开更多
关键词 In Diversity of China’s Wedding Traditions and customs
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CLP's marketing and customer services
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《Electricity》 1998年第2期18-21,共4页
关键词 CLP’s marketing and customer services
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Two Customs of China's Ethnic Minorities
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《China & The World Cultural Exchange》 1997年第5期47-47,共1页
关键词 Two customs of China’s Ethnic Minorities
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Research on customer-oriented product configuration technology of aircraft
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作者 REN Dong ZHAO Gang YU Yong 《Computer Aided Drafting,Design and Manufacturing》 2013年第1期62-67,共6页
Due to the defects of current aircraft product configuration technology, such as the gap between product design and cus- tomers' requirements, the low configuration efficiency and etc. a customer-oriented product con... Due to the defects of current aircraft product configuration technology, such as the gap between product design and cus- tomers' requirements, the low configuration efficiency and etc. a customer-oriented product configuration solution of aircraft was proposed in this paper. Basing on a deep investigation into the market and the structure of the aircraft, this paper proposed a method of dividing and creating the aircraft options, in which we set up optional constraints to meet the demand of configuration and then optimized the constraint algorithm. This work can help to realize the optimum association between the aircraft options and modules. Basing on a research on customer demand, The paper established a customer demand model and a mapping relationship which exists between customer demand and aircraft options, It can also help to make a great contribution to build customer personalized demand of the aircraft configuration orocess and the aircraft confimiration library. 展开更多
关键词 aircraft product configuration OPTIONs customer's requirements configuration library
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China's Latest Epic,Marriage Customs of the Tujia People
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作者 CHEN JIAN 《China Today》 1995年第3期52-55,共4页
China'sLatestEpic,MarriageCustomsoftheTujiaPeople¥CHENJIANChina'sethnicminoritiesfinallymakeittocenterstage,... China'sLatestEpic,MarriageCustomsoftheTujiaPeople¥CHENJIANChina'sethnicminoritiesfinallymakeittocenterstage,andChina'stheater... 展开更多
关键词 China’s Latest Epic Marriage customs of the Tujia People
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U.S.Cotton Industry Continuing Dialogue on Quality with No.1 Customer
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《China Textile》 2007年第7期10-11,共2页
MEMPHIS-A National Cotton Council delegation traveling to Beijing on June 19-30 will make a number of visits with key Chinese officials to:1)provide updates on the U.S. cotton industry’s efforts to improve its cotton... MEMPHIS-A National Cotton Council delegation traveling to Beijing on June 19-30 will make a number of visits with key Chinese officials to:1)provide updates on the U.S. cotton industry’s efforts to improve its cotton quality and 2) ascertain its Chinese textile customers’needs. 展开更多
关键词 NCC U.s.Cotton Industry Continuing Dialogue on Quality with No.1 customer Mike
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SIMULINK中自定义模块的创建与封装 被引量:26
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作者 胡琳静 孙政顺 《系统仿真学报》 CAS CSCD 2004年第3期488-491,共4页
介绍SIMULINK中用S-函数(System Function)创建和封装用户自定义算法模块的方法,并利用S-函数基本的程序框架资源,编写了实现跟踪-微分器算法的M源文件,应用测试模型测试了其准确性。这一具体实例表明,SIMULINK中S-函数自定义算法模块... 介绍SIMULINK中用S-函数(System Function)创建和封装用户自定义算法模块的方法,并利用S-函数基本的程序框架资源,编写了实现跟踪-微分器算法的M源文件,应用测试模型测试了其准确性。这一具体实例表明,SIMULINK中S-函数自定义算法模块可以大大减少工程人员的编程工作量,简化复杂模块组的搭建,并实现动态仿真过程的可视化,一方面简化了数字仿真过程,另一方面又扩展了SIIMULINK的应用领域。 展开更多
关键词 sIMULINK s-函数 自定义模块 M源文件
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基于SERVQUAL模型的零售药店药学服务质量评价体系构建 被引量:11
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作者 付非 韩艺 冯波 《中国药房》 CAS 北大核心 2016年第28期4030-4032,共3页
目的:为进一步提高零售药店的药学服务质量提供参考。方法:基于SERVQUAL理论构建零售药店药学服务质量评价体系,并以此体系为依据对206例顾客进行问卷调查,分析零售药店的药学服务质量对顾客满意度的影响。结果:结合SERVQUAL量表的有形... 目的:为进一步提高零售药店的药学服务质量提供参考。方法:基于SERVQUAL理论构建零售药店药学服务质量评价体系,并以此体系为依据对206例顾客进行问卷调查,分析零售药店的药学服务质量对顾客满意度的影响。结果:结合SERVQUAL量表的有形性、可靠性、响应性、安全性、移情性等5个维度的内涵,可构建出药学服务质量的上述5个一级指标,以及与之分别对应的药店布局、服务环境、服务人员资格、履行承诺、服务及时性、投诉服务、药师审核处方、工作人员专业能力、建立药历档案、售后服务等27个二级指标。经过对206份问卷中的166份有效问卷进行回归分析表明,各维度对零售药店药学服务质量满意度的影响大小依次为可靠性、有形性、安全性、移情性(权重分别为0.359、0.338、0.230、0.159)。结论:应重点确保服务质量的可靠性,从保障服务人员的资格、履行对顾客的承诺等方面入手,以提高顾客的满意度。 展开更多
关键词 sERVQUAL理论 评价体系 药学服务 服务质量 顾客满意度
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基于自定义组件的MIS程序界面自动生成研究 被引量:8
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作者 刘杰 唐勇 杨勇 《武汉理工大学学报(信息与管理工程版)》 CAS 2007年第6期13-16,24,共5页
在论述代码自动生成技术应用的基础上,描述了利用OLE技术从Word软件中读取信息的关键技术。在VB.NET平台上开发了相关自定义组件,以此为基础,开发了MIS程序界面自动生成工具。详细讨论了该工具的具体工作过程和实现的技术细节,并简要介... 在论述代码自动生成技术应用的基础上,描述了利用OLE技术从Word软件中读取信息的关键技术。在VB.NET平台上开发了相关自定义组件,以此为基础,开发了MIS程序界面自动生成工具。详细讨论了该工具的具体工作过程和实现的技术细节,并简要介绍了该方法的优点和具体应用情况。 展开更多
关键词 代码生成 VB.NET 程序界面 自定义组件 C/s结构
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基于B/S结构的销售管理系统 被引量:7
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作者 季香君 徐瑞圆 陈琦 《河北工业科技》 CAS 2003年第1期6-9,共4页
销售是供应链管理的重要环节,也是企业生产、管理、运作的关键。随着Internet的迅猛发展,新经济时代的销售是一个动态、渐进的过程,基于B/S结构的销售管理系统接受并应用流行于国际企业的现代营销管理的新方法,即"客户关系管理(CRM... 销售是供应链管理的重要环节,也是企业生产、管理、运作的关键。随着Internet的迅猛发展,新经济时代的销售是一个动态、渐进的过程,基于B/S结构的销售管理系统接受并应用流行于国际企业的现代营销管理的新方法,即"客户关系管理(CRM)",使销售从无序的管理走向更科学的管理,使管理者更能把握业务的中心。本文对基于B/S结构的销售管理系统的组成、功能、特点等进行了进一步的探讨。 展开更多
关键词 CRM AsP 数据库 B/s结构 销售管理系统
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配电管理系统(DMS)及其应用功能 被引量:30
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作者 陈竟成 张学松 于尔铿 《电力系统自动化》 EI CSCD 北大核心 1999年第18期45-48,共4页
结合我国地区电网调度管理体制,将地区电网调度自动化功能以 10 k V 为界分为地区调度和配电控制管理两部分,前者采用部分能量管理系统( E M S)功能,后者采用配电管理系统( D M S)功能;介绍了 D M S的适用范... 结合我国地区电网调度管理体制,将地区电网调度自动化功能以 10 k V 为界分为地区调度和配电控制管理两部分,前者采用部分能量管理系统( E M S)功能,后者采用配电管理系统( D M S)功能;介绍了 D M S的适用范围、特点、结构及与其他系统的集成关系;叙述了 D M S应用软件的功能和特点;讨论在配电系统中引入地理信息系统( G I S)的必要性以及 G I S与 D M S的结合方式、 G I S与 D M S的动态数据交换、 G I S在线和离线应用功能;最后强调了在 D M S开发与实施中需要重视的几个问题。 展开更多
关键词 配电管理系统 GIs 电网 调度自动化
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AES加密算法中S-BOX的算法与VLSI实现 被引量:1
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作者 张志峰 林正浩 《计算机工程与应用》 CSCD 北大核心 2006年第19期67-68,共2页
基于GF(24)域映射的方法,采用定制方式完成了AES加密算法中关键部件S-Box的设计与实现。设计上基于中芯国际(SMIC)的0.18滋m1P6M设计工艺,经过电路设计与验证、电路仿真、版图设计与验证、版图后仿真得到最终物理版图实现。经过与基于... 基于GF(24)域映射的方法,采用定制方式完成了AES加密算法中关键部件S-Box的设计与实现。设计上基于中芯国际(SMIC)的0.18滋m1P6M设计工艺,经过电路设计与验证、电路仿真、版图设计与验证、版图后仿真得到最终物理版图实现。经过与基于自动综合和布局布线得到的设计的时延和面积的比较,证明该设计是有效的。 展开更多
关键词 AEs s-BOX 定制
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基于C/S模式的网络信息管理系统设计与实现 被引量:37
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作者 杨赞国 高敬惠 《微计算机信息》 北大核心 2005年第07X期27-29,共3页
本文提出了基于C/S模式的三层结构信息管理系统的设计思想,并以道路运政管理系统的实现为例进行介绍。根据业务需求进行业务分析,设计了一个通用的信息管理系统。该系统在总体结构上采用三层体系结构,基于C/S的管理模式保障了系统的可... 本文提出了基于C/S模式的三层结构信息管理系统的设计思想,并以道路运政管理系统的实现为例进行介绍。根据业务需求进行业务分析,设计了一个通用的信息管理系统。该系统在总体结构上采用三层体系结构,基于C/S的管理模式保障了系统的可扩展性。另外,运用基于角色访问控制的机制以及多层安全防护的安全策略来加强系统的安全性。 展开更多
关键词 网络 管理信息系统 客户端/服务器(C/s)模式 道路运政 三层结构
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SIMULINK中自定义模块的创建 被引量:4
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作者 赵玮 谭德荣 于剑峰 《微计算机应用》 2006年第3期379-381,共3页
介绍MATLAB中S函数的原理和结构。利用模板文件Sfuntmpl.m建立了具有分段函数结构的S函数,并将其封装成的标准模块,结果表明S函数编写简单,修改方便,大大扩展了SIMULINK的功能。
关键词 sIMULINK s函数 M文件 自定义模块 封装
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Q值引导个性化与标准化LASIK治疗近视临床效果的对比研究 被引量:4
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作者 刘磊 栗静 +1 位作者 李新宇 朱爱斌 《眼外伤职业眼病杂志》 北大核心 2007年第11期846-848,共3页
目的比较Q值引导个性化LASIK(Q-LASIK)与标准化LASIK(S-LASIK)治疗近视的临床疗效。方法使用Q-LASIK和S-LASIK两种手术方法治疗近视。其中Q-LASIK组28例(51眼),S-LASIK组26例(51眼)。术前和术后1月检查裸眼视力、屈光度、角膜Q值和球差... 目的比较Q值引导个性化LASIK(Q-LASIK)与标准化LASIK(S-LASIK)治疗近视的临床疗效。方法使用Q-LASIK和S-LASIK两种手术方法治疗近视。其中Q-LASIK组28例(51眼),S-LASIK组26例(51眼)。术前和术后1月检查裸眼视力、屈光度、角膜Q值和球差等指标,并加以比较分析。结果两组术后裸眼视力和残余屈光度差异无统计学意义(P>0.05);两组术后角膜前表面直径6mm范围内Q值和球差均有增加(P>0.05),但Q-LASIK组增加值△Q和△球差均明显低于S-LASIK组,差异有统计学意义(P<0.05);术后Q-LASIK组视觉质量下降的发生率低于S-LASKI组。结论Q-LASIK术可以有效地维持角膜非球面形态、减少术后球差的增加,从而提高患者视觉质量。 展开更多
关键词 Q值引导个体化LAsIK 标准化LAsIK 近视
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