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Causes of Restocking Delays in Absence of Real Time Inventory Tracking of Airtel Airtime
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作者 Eddie Musana Annabella H. Basaza-Ejiri 《Journal of Data Analysis and Information Processing》 2020年第4期320-340,共21页
The <strong><em>purpose</em></strong> of this research was to ascertain causes of Restocking Delays in a Distributor Company of Airtel Airtime (<em>AA</em>) that give justification ... The <strong><em>purpose</em></strong> of this research was to ascertain causes of Restocking Delays in a Distributor Company of Airtel Airtime (<em>AA</em>) that give justification for benefits of using Real Time Inventory Tracking (<em>R.T.I.T</em>) in an attempt to mitigate Restocking Delays. From a study out at the Private Marketing and Trading Services (<em>PMTS</em>) an Authorized Distributor of Airtel Products undertaken in 2017 evidenced by Airtime scratch card and Electronic, <strong><em>E-Recharge</em></strong> Airtime among other forms to encourage <em>R.T.I.T</em> among other products in Telecom Companies and other Business Enterprises. The research comprises of the following areas among which included a detailed focus on a <strong><em>Qualitative</em></strong> and <strong><em>Quantitative approach</em></strong> in obtaining different <strong><em>categories</em></strong> of Restocking Delays in form of <strong><em>Themes</em></strong> and <strong><em>Sub Themes</em></strong> encountered in the Distribution Supply Chain (<em>SC</em>) of <em>AA</em> that is contained in this paper. This research continues to capture an in-depth explanation of the <strong><em>Managerial</em></strong> and <strong><em>Operational</em></strong> causes of restocking delays in respect to <em>AA</em>. Similarly, fast consumer products and services other than <em>AA</em> require a solution to <strong><em>Restocking Delays</em></strong> through implementation of Real Time Inventory Tracking Model (<em>R.T.I.T.M</em>) of <em>AA</em> among Distributor Companies (<em>DCs</em>). This paper also elaborated on Literature, Methodology and Findings obtained from the study. The <strong><em>results</em></strong> were obtained from <strong><em>regression analysis</em></strong> by using the Statistical Package for Social Sciences (<em>SPSS</em>) that showed a higher significance of <strong><em>Stock Turnover Period</em></strong> and<strong><em> Airtime Denomination</em></strong> as a contributor to Restocking Delays whereas <strong><em>Messages from Airtel</em></strong> Head office to the Distributor had a non-significant contribution to restocking Delays as in Figure 9. The research recommends a Model for <em>R.T.I.T</em> in Telecom Distribution <em>SC</em> of <em>AA </em>and Omnichannel Inventory Management (<em>OIM</em>) as a significant contributor to timely reliable inventory restocking and promotes higher sales among <em>DCs</em> and retailers through minimized Restocking Delays. It shows that the forces of Demand and Supply change over time with different tastes and preferences of customers. The imbalance in <em>AA</em> stock levels changes at given times due to unforeseen forces of consumer demand experienced by <em>DCs</em>, explained by the “<strong><em>Bullwhip Effect</em></strong>” due to information distortion in the Supply Chain (<em>SC</em>). 展开更多
关键词 Bullwhip Effect distribution supply chain Managerial Causes Omnichannel Inventory Management Operational Causes Restocking Delays and Telecom Company
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