Job Satisfaction of Hospitality Employees of the Department of Tourism Accredited Hotels in Baguio City

A high level of job satisfaction among workers in the hospitality industry improves the level of satisfaction among its guests.This study determined the level of job satisfaction of employees according to the identified factors which are perceived essential and will increase the employee’s level of performance.The study was composed of 219 rank and file employees.The study made use of a descriptive method to answer the research objectives.The findings showed that the employees of the DOT accredited hotels in Baguio City are very satisfied.The level of job satisfaction of Generation X and Millennials were both satisfied.However,younger employees are less satisfied with their jobs than older employees.Job satisfaction of hospitality employees according to gender showed that male employees were more satisfied than female employees.The significant differences in job satisfaction of males and females are their values,goals,and workplace expectations.Job satisfaction of hospitality employees varies according to their highest educational attainment.The findings showed that the higher the level of educational attainment among hospitality employees,the higher their satisfaction level.The employees believed that salaries and wages remain the most dominant factor in increasing their job satisfaction level.

Green Attitudes, Human Values, and Wellbeing among Hospitality Service Employees

This research aims to explore the intricate nature of the association between green attitudes and well-being in theworkplace. Based on the basic human value theory, this study attempted to unearth the moderating effects of itstwo main bipolar segments, namely self-transcendence-self-enhancement and openness to change-conservation.A quantitative approach with a sample of 1,532 hospitality employees from 35 European countries was used. Wefound that a green attitude contributes to deriving employee well-being. Further, we found empirical support forthe influence of human values, in the sense that this relationship is reinforced among the workers who are morealtruistic and receptive to changes. Moreover, this research suggests strategies oriented to reduce environmentaldegradation and achieve sustainable development in the hospitality sector. This article provides ideas to cope withthe challenges posed by COVID-19, particularly in the hospitality industry seriously damaged by the pandemicwhere the future of many jobs is in jeopardy.